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Holafly Reviews 

108,162
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I was driving through isolated roads and the Atlas Mountains of Morocco. The holafly e-sim helped me navigate 7 hours journey easily. I was also happy with the internet speed and unlimited data plan t... See more

Company replied

Rated 5 out of 5 stars

Didn't realise that my ee roaming didn't cover Kusadasi/Turkey. Had trouble installing the esim over the cruise ship wifi on my android phone. Agents were excellent. Effective as well as quick. Se... See more

Rated 5 out of 5 stars

The Holafly eSIM was flawless on my 10 day trip to France and so much cheaper than the physical cards purchased in the past at airports upon arrival. Great instructions on how to use it. No problem wi... See more

Rated 5 out of 5 stars

I would not travel overseas again without an eSIM From Holify. It was so convenient not having to rely entirely on Wi-Fi connections. So convenient when booking Ubers, tours, restaurants and calling l... See more

Company details

  1. Telecommunications Service Provider

About Holafly

Written by the company

Holafly is an eSIM online store for international travel. They provide internet connection in more than 160 destinations around the world. Customers can choose data plans for trips from 5 days to three months. The key products include eSIMs with unlimited data in Europe, the United States, Mexico, Türkiye, Japan, Italy, France and 40 other destinations.

Features:

  • Customized and multilingual 24/7 customer service (English, Spanish, French, German, Italian, Portuguese, among others).
  • Holafly has an App so you can manage and monitor your eSIM.
  • Multi-operator coverage in many countries.
  • Unlimited data plans.
  • Top up extra days or data.

Support:

Headquarters:

2 Dubling Langings,

North Wall Quay, Dublin 1, Dublin, D01 V4A3

Legal name:

HOLAFLY LIMITED

holafly logo

Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

108K reviews

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4.7

All reviews

(108,162)

46,532 reviews in the last 12 months

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usa

Rated 5 out of 5 stars

The best eSIM connection for my USA

The best eSIM connection for my USA trip. Living in Spain I don’t have a plan that covers territories outside the EU having eSIM from Holafly was easy to install following what they said and never had an issue connecting even when I was navigating on an island. I totally will used again on my next trip! Highly recommend
Excellent support team that is there to help when I had a question on my plan as I was coming to the end of my trip. Everything was transparent! No hidden fees good reliable service!!

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Holafly eSIM was simple and easy to…

Holafly eSIM was simple and easy to order and install through the Holafly App. The coverage was good in both Canada and USA and it made my trips worry-free in terms of mobile data availability and cost.

July 30, 2026
Rated 5 out of 5 stars

Love Holafly used their eSIM service…

Love Holafly used their eSIM service for both my son and myself last year for 3 weeks to USA. And currently my son is using it again for 2.5 weeks travelling around Europe. I also just used it for 1 week in Italy. All without any problems the service is brilliant and very helpful with questions and helping to set you up. It’s actually very easy to use and the price is extremely reasonable. I wouldn’t hesitate to recommend Holafly and will use them again and again every time I travel. Thank you 🤩

July 26, 2026
Rated 5 out of 5 stars

Holafly saved me hundreds of dollars on…

Holafly saved me hundreds of dollars on a recent holiday in the USA .
My regular provider in Australia, OPTUS, charged me AUD$700 in only a few days in excess data fees before I realised I needed international data roaming to use my iPhone as a GPS via MAPS while travelling in the USA. I'm 70 and I now realise I should have done more research into this and understood data usage.

A relative suggested to me to get the Holafly e-Sim.

Holafly charged me only AUD$95 with unlimited data for the rest of my 22 day road trip which worked perfectly.

As for Optus, they are getting the flick!

July 10, 2026
Unprompted review
Rated 1 out of 5 stars

Have tried numerous times with Holafly…

Have tried numerous times with Holafly when traveling from Channel Islands to USA/EU/Asia now UK and everything I have had to get WiFi and enter conversations to try get it working.
Maybe I’m old maybe I’m not a phone technician but what I am is constantly frustrated by having to have a bunch of texts trying to explain how or why it’s not working, just make it work in the first place🤷‍♂️

July 24, 2026
Unprompted review
Holafly logo

Reply from Holafly

Hello Traveler, This is Adraine from Holafly. Thank you for bringing your experience to our attention. I understand that you have been experiencing internet issues, and we truly want to look into this situation to help you. I have submitted a request on our platform to gather a few more details so we can assist you right away.

Best regards,

Adraine Harris, Customer Care Specialist

Rated 5 out of 5 stars

Great experience with Holafly!

It was so easy to understand the different offers and to choose the right package. Loved the fact that we could choose the package by date and not pay for a lengthy service that we did not need. Quick to install the eSim with easy to follow instructions. We were able to stay connected to friends and family in South Africa whilst on our trip to the USA. Highly recommended.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

Stable and reliable connection, high speed. They simply do the best they can. Minor issues in rural areas but there's nothing they can do to avoid problems with connection in remote areas. For the USA, I would like them to sign contract with Verizon. This is the only service provider in rural areas in the USA. All in all highly recommended.

July 21, 2026
Rated 5 out of 5 stars

I've used Holafly for two different trips!

I've used Holafly for two different trips to Miami, USA, and both times the service was excellent. I completely forgot I was relying on an eSIM! The only problem I had was when I tried to activate it at the airport upon arrival. It wasn't possible until the following morning, when the customer service team was very helpful, guiding me through several steps until a technician could finally activated it. I lost about an hour, but it was resolved. This didn´t happend the previous time. Everything else exceeded my expectations!
I recommend it.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

Really convenient

I have used Holafly several times for trips to the USA and to Turkey. Downloading and installing is super simple and connectivity is super. Should you have any issues the service center answers promptly and are very helpful.
I recommend Holafly to all my friends who are traveling.

July 20, 2026
Rated 1 out of 5 stars

Guys I had the most terrible experience…

Guys I had the most terrible experience ever!! I bought an eSIM for data only, and I travelled to Japan. I didn’t even had for once stable internet connection and I stayed in Shinjuku, Shibuya and Osaka Mahon cities. I could even open Viber to make a call with someone and sometimes i couldn’t even send messages.
I tried to check where my IP comes from and it was from USA, imagine sending this to support telling them you you have no stable connection and you cannot open anything with the data and not even able to do speed test the simplest website and their response to be that it is completely legal that my IP comes from USA and that I should check some settings that they were fine.
Also I didn’t even turned on the 5G from my settings since they have “limit” to speed I had all the time 4G/LTE. I will never use this service again.

June 30, 2026
Unprompted review
Holafly logo

Reply from Holafly

Hello George,

This is Adraine from Holafly.

Thank you for taking the time to share your feedback. We sincerely apologize for the connectivity issues you experienced while using your eSIM during your trip to Japan.

We would like to investigate what happened with your internet connection so we can better understand the issue and assist you. To do this, we have submitted a request through our platform to gather more information about your case.

Please keep an eye out for our message and provide the requested details at your earliest convenience. Once we receive the information, we'll review your case thoroughly and work toward offering an appropriate resolution.

Best regards,

Adraine Harris
Customer Care Specialist

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