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Holafly Reviews 

109,110
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

Reliable data speeds and connectivity. First time using a eSIM but so easy to install. It also was very easy to find a plan that fit our needs. We were hitting multiple airports throughout Europe. My... See more

Rated 5 out of 5 stars

The start to finish procedure was so easy and with no stress at all,as previous experiences ive had abroad with other e-sims were an nightmare But not with holafly e-sim. Once at our destinatio... See more

Rated 5 out of 5 stars

Really helpful support! 😊 Everyone I spoke with was friendly, patient and made the whole process easy. They helped me figure out the issue with my old eSIM, transferred me to the right team without... See more

Rated 5 out of 5 stars

Internet was reliable during all trip and that allowed me to have a very nice and peaceful trip. It was easy to install and when I had issues, I contacted technical support that helped me immediate... See more

Company details

  1. Telecommunications Service Provider

About Holafly

Written by the company

Holafly is an eSIM online store for international travel. They provide internet connection in more than 160 destinations around the world. Customers can choose data plans for trips from 5 days to three months. The key products include eSIMs with unlimited data in Europe, the United States, Mexico, Türkiye, Japan, Italy, France and 40 other destinations.

Features:

  • Customized and multilingual 24/7 customer service (English, Spanish, French, German, Italian, Portuguese, among others).
  • Holafly has an App so you can manage and monitor your eSIM.
  • Multi-operator coverage in many countries.
  • Unlimited data plans.
  • Top up extra days or data.

Support:

Headquarters:

2 Dubling Langings,

North Wall Quay, Dublin 1, Dublin, D01 V4A3

Legal name:

HOLAFLY LIMITED

holafly logo

Contact info

You should know

4.7

Excellent

TrustScore 4.5 out of 5

109K reviews

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4.7

All reviews

(109,110)

47,619 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
colombia

Rated 5 out of 5 stars

Well worth it

I bought several eSIMs for a month's trip around Colombia in December for me and my wife, and I couldn't be happier. Adding them to my Samsung phone and to her iPhone was simple, even when I had a small issue with adding my second eSIM, their support staff were fast and responsive. The bandwidth was more than good enough for daily use. I would definitely use them again.

December 1, 2022
Unprompted review
Rated 1 out of 5 stars

I bought two caras for Colombia. Non of them worked.

I bought two caras for Colombia. Non

May 4, 2022
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Reply from Holafly

Hello Alejandro.

Thank you very much for your comment. I have reviewed the issue in detail and I am very sorry that it could not be solved.

I see that you have already received a full refund for the card that did not work and I have also sent you an email with compensation for this incident and I look forward to hearing from you.
Please be informed that we are working to improve our service and not to have this type of unresolved incidents.

Thank you.
Miguel

Show reviews in all languages. (109,110 reviews)

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