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Holafly Reviews 

108,774
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Holafly came through for me and my family again on our recent Disney trip! 🇺🇸✨ From the moment we arrived, staying connected was completely seamless. Great coverage, reliable speed, and absolutely... See more

Rated 5 out of 5 stars

I have been using Holafly since 2024. I have used it in South Africa, at least fifteen US States, Mexico, Panama, Curacao, Aruba, and Colombia, and the service and internet speed have been excellent.... See more

Rated 5 out of 5 stars

Couldn’t recommend enough The only eSIM company I ever use. Super simple to choose the plan you need, competitive scaled pricing for the period you need, simple to set up and get going. Connection is... See more

Rated 5 out of 5 stars

I had a very good experience with Holafly. What I appreciated most was the unlimited data option. Even though I did not use a huge amount of data during my trip, it was very convenient not having... See more

Company details

  1. Telecommunications Service Provider

About Holafly

Written by the company

Holafly is an eSIM online store for international travel. They provide internet connection in more than 160 destinations around the world. Customers can choose data plans for trips from 5 days to three months. The key products include eSIMs with unlimited data in Europe, the United States, Mexico, Türkiye, Japan, Italy, France and 40 other destinations.

Features:

  • Customized and multilingual 24/7 customer service (English, Spanish, French, German, Italian, Portuguese, among others).
  • Holafly has an App so you can manage and monitor your eSIM.
  • Multi-operator coverage in many countries.
  • Unlimited data plans.
  • Top up extra days or data.

Support:

Headquarters:

2 Dubling Langings,

North Wall Quay, Dublin 1, Dublin, D01 V4A3

Legal name:

HOLAFLY LIMITED

holafly logo

Contact info

You should know

4.7

Excellent

TrustScore 4.5 out of 5

109K reviews

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4.7

All reviews

(108,774)

47,297 reviews in the last 12 months

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usa

Rated 5 out of 5 stars

Excellent

Holafly was advertised on our inflight entertainment so thought I'd give them a go. Very pleased with the product. Easy to install and gave me steady speed and connection whilst away in the USA.

May 12, 2026
Unprompted review
Rated 4 out of 5 stars

Easy !!

I was able to call , video call with my family in USA. And play my games. Some times I have to wait a little to get connect but work fine .

May 20, 2026
Rated 5 out of 5 stars

The perfect solution

I honestly forgot at times that I was using the eSim, because it was super simple to set up, it worked right away and the speeds were always good. I honestly have no recommendations or suggestions on how to improve the process, it did exactly what it was designed for, and what I needed. Highly highly recommend this if you're travelling (Especially in the USA)

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Did a short city break to the west…

Did a short city break to the west coast of the USA from the U.K. was perfect for my needs. Easy to purchase and install. Speed was fast the whole trip just kept my uk sim deactivated and the Holafly one active

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

I used this eSIM on my recent trip to…

I used this eSIM on my recent trip to the USA from the UK. I decided to use Holafly due to issues using my physical Vodafone sim there and saw it advertised on my BA flight. I had to wait until I got to my first hotel before I had time to download the eSIM and install the app. I did have one time when the eSIM stopped working but by switching it off and switching it back on again it worked again. I would thoroughly recommend this eSIM from Holafly and will certainly use it again when travelling.

May 17, 2026
Unprompted review
Rated 5 out of 5 stars

Holafly ESIM travel data is my Go-To

Have used Holafly eSIMs multiple times for the past 2 years for Europe, USA, Caribbean and Central America. After using a well known competitor at first, Holafly has been my go-to for travel data coverage ever since.
Easy to install and the support when I had a couple of issues was very quick and resolved efficiently.
A happy traveler 🇨🇦

May 16, 2026
Holafly logo

Reply from Holafly

Hello Gcaron, I'm Juan.

I am sorry for those brief connection hiccups, but thank you for sharing your journey through Europe, the USA, the Caribbean, and Central America. We know how important it is to stay connected without interruptions, so hearing that we’ve become your go-to choice for peace of mind truly makes our day.

Furthermore, we remain available 24/7 via our private channels for any future needs. For this reason, you can always travel with confidence. We look forward to your next trip!

Juan - Customer Care

Rated 3 out of 5 stars

Been using holafly twice when in China…

Been using holafly twice when in China is been work perfectly fine but in USA total rubbish very slow

May 15, 2026
Unprompted review
Holafly logo

Reply from Holafly

Hello Tomasz, I'm Juan,

We’re sorry your connection in the USA wasn't as fast as expected. We value your feedback, as we know how vital a seamless connection is for your peace of mind.

For this reason, our team is here 24/7 to help. We’ve sent you a message to follow up.

Juan - Customer Experience

Rated 1 out of 5 stars

I feel completely ripped off by these…

I feel completely ripped off by these people.
I bought a package for my girlfriend and me for a Bahamas cruise, and it never worked.
They told me the package was for the USA. How could I buy a package for the USA if I live there and my phone is from that country?
To clarify my purchase, I didn't select what I needed myself; a sales representative assisted me when I bought it.
Their solution is to transfer you to the technical department only to be told they'll send you a gift card to use on a future trip.
Meanwhile, once I was out of the USA, I couldn't even wish my mom a Happy Mother's Day, and she was very worried because she couldn't reach me anywhere.
It's not about getting a refund (which would be the right thing to do) or a gift card to use later (since I don't plan on using your services again). It's about not being able to achieve the main objective of using this service, which was to congratulate my mother and, along with my wife, my mother-in-law. We couldn't, and what's more, we worried them because we were unable to communicate with them. Therefore, you need to look at how you improve your service and your solutions because even though the package was handled by one of your agents, even that was done incorrectly.

May 8, 2026
Unprompted review
Holafly logo

Reply from Holafly

Hello, Carlos

I am María, from Holafly. I am very sorry for the difficulties this situation has caused. I fully understand how unexpected it must have been, especially since it is a cruise trip where communication is vital.

We want to offer you a solution. I will contact you directly shortly to review your case personally and ensure we resolve it properly.

Best regards

María Orjuela - Customer Experience Analyst from Holafly

Rated 5 out of 5 stars

No hesitation in recommending for USA

I was sceptical on whether this would prove to be VfM. It totally was, I followed the instructions for a trip to the USA, on landing I followed the activation instructions and - boom, I was online with a very strong signal within less than a minute. Totally worth it and better value than my UK phone provider's daily roaming fees

May 8, 2026
Unprompted review
Rated 4 out of 5 stars

eSim was easy to purchase and install

eSim was easy to purchase and install, and provided a reliable connection in South Korea. I have previously used Holafly with the same success across Europe, USA and Australia.

April 28, 2026
Unprompted review
Rated 5 out of 5 stars

Well priced, reliable and easy to use.

We have used Holafly now for a few years. We've traveled to Europe, including the United Kingdom. Also, we have traveled to the USA few times and every time we use these people, the experience has been absolutely exceptional, and it takes a weight of your mind. Not having to worry about those naughty roaming costs. So a 100% from us.

May 10, 2026
Unprompted review
Rated 4 out of 5 stars

First eSim experience. All good once downloaded.

First eSim experience. Initially had problems downloading the sim using the QR code provided. Tried manual codes to no avail. contacted Holafly via WhatsApp and with great customer service and after restarting the phone etc I was able to read the QR code and get it installed. On arrival in the USA connection was instant and coverage was perfect for the whole trip. Used it navigation in the car with no problems. Had unlimited GB's so did not have to worry about bills. Will use it again for sure.

May 11, 2026
Rated 5 out of 5 stars

Really easy to set up and use

Really easy to set up and use. No issues with service in China and USA-- this is was the second time I used Holafly and the price was great for the unlimited plan. I probably didn't need unlimited, but the peace of mind was nice. (Side note, I turned my primary sim off before flying to avoid accidental roaming and was asked if I wanted to disable Date and Roaming. After I activated the eSim, when I landed at the destination, I had to turn Data and Roaming back on. I have a Samsung).

May 7, 2026
Unprompted review
Rated 4 out of 5 stars

Initial problems scanning QR code to install eSim.

Initial problems scanning QR code to install the eSim, but was able to talk to Holafly via WhatsApp to get instructions to fix the problem. The help was very good. The eSim worked perfectly for my trip in the USA with great coverage. Used a navigation App for driving and the signal was 100% perfect.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Very easy to set up and configure

Very easy to set up and configure everything pre-flight (automatically following Holafly instructions) and also easy to start using when I landed in US. Support was great helping me with some questions before the flight. Worked smoothly betweeen USA and Canada (without additional configs). Connection was a little slow sometimes, but I was able to send videos, photos and messages.

May 7, 2026

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