The Holafly E-Sim worked perfectly on our Portugal vacation. Linked directly to the Android Auto play in our rental car making driving much less stressful. This was my first time using an E-Sim and th... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I made very good experiences booking an eSim via Holafly in Asia several times. In opposition to this 2 month ago in Florida the booked eSim line for data was so slow that it was hardly usable. 3 wee... See more
Company replied
Easy to purchase and install the esim. Had to subscribe to the monthly plan as we were away for a whole month but was so easy to cancel the subscription from the app when we were finished. Better valu... See more
Easy to purchase. Worked exactly as described. Had unlimited coverage throughout the UK (including Scotland).All social media apps worked at the same speed as the Telstra network in Australia. Will p... See more
Company details
About Holafly
Written by the company
Holafly is an eSIM online store for international travel. They provide internet connection in more than 160 destinations around the world. Customers can choose data plans for trips from 5 days to three months. The key products include eSIMs with unlimited data in Europe, the United States, Mexico, Türkiye, Japan, Italy, France and 40 other destinations.
Features:
- Customized and multilingual 24/7 customer service (English, Spanish, French, German, Italian, Portuguese, among others).
- Holafly has an App so you can manage and monitor your eSIM.
- Multi-operator coverage in many countries.
- Unlimited data plans.
- Top up extra days or data.
Support:
Headquarters:
2 Dubling Langings,
North Wall Quay, Dublin 1, Dublin, D01 V4A3
Legal name:
HOLAFLY LIMITED
Contact info
North Wall Quay, Dublin 1, Dublin, D01 V4A3, D01 V4A3, Dublin, Ireland
- WhatsApp: +16613848482
- help@holafly.com
- esim.holafly.com
You should know
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fully recommended
Fully recommended! I have been traveling to many countries including Indonesia, Thailand and Vietnam and the connectivity was great all the time
Very easy to set up on my IPhone from…
Very easy to set up on my IPhone from the Holafly App. eSIM worked very well so didn’t need a physical SIM card!
No issues with coverage in Vietnam and Cambodia.
Highly recommend to others for price, ease of installation/user friendly.
Outstanding Service Coverage
As soon as we landed in Singapore we had immediate service, absolutely no delays we also had service on the Trang An and Tam Coc rivers in Vietnam - the service was outstanding!
Easy to use and reliable
Even as a complete dinosaur when it comes to technology, I found this e sim easy to install and use. We were in Vietnam and my phone didn’t miss a beat. Very happy with it.
Vietnam & Cambodia eSIM
This was the first time I had used an eSIM whilst travelling out of Europe rather than my providers data roaming. A family member had previously used Holafly in South America and found it very good.. It was easy to use (I’m an ‘older’ user!), coverage worked well (it was just like using my unlimited data at home) and any issues we had with activation were handled very well by the online chat - very impressed and I’ve already recommended it to friends and family.
I saw the add for Holafly on the…
I saw the add for Holafly on the British airways flight to Canada and managed to download the app and esim a day after arriving. It worked well and I had great 4G coverage . I will definitely use it again on my next holiday to Vietnam.
Easy to use and set up
Easy to use and set up, great coverage and speed. No issues at all. Good value. I used it in Thailand, Vietnam and on a cruise. I would definitely use again.
Elizabeth helped me to connect my esim…
Elizabeth helped me to connect my esim in Vietnam!!
She was patient and very helpful and got me on my way!!
Well done!! Great employee!!
Went with Holafly esim for Vietnam, FANTASTIC
Went with Holafly esim for Vietnam. The process was actually pretty simple and I downloaded the esim before leaving Australia. Just before I got on they planet I activated it. When I landed on Vietnam and tourney of flight mode it didn't work. I remembered reading that someone said to restart your phone. I did this then within a minute I was connected. We had reception for our whole trip, even when we were on they Mekong. The speed was easy better than my Telstra supplier back home. Never experienced and throttling of speed and had unlimited data. I was sharing pics and videos everyday. For Vietnam I can say it was extremely good and can highly recommend. Phill 👍👍👍👍👍🇦🇺
Easy to use in the 3 countries we've…
Easy to use in the 3 countries we've visit. At some locations poor connection with internet (North Vietnam around Halong Bay and Ma Chau.
Also in Singapore a poor connection,
It is Holafly for me
Second time I have used Holafly and once gain service excellent, first time Europe and this week in Vietnam.
Previously bought Sim.Cards in each country.I visited, but this is just easier and reliable,
May use AI-assist with repliesRead more
Would use Holafly again
From the onset of identifying the e sim i would need to having an online chat with a friendly support advisor to actually buying and setting up the e sim, it was very straightforward and easy. The performace of the e sim giving unlimited data coverage for 30 days across Japan and Vietnam was excellent. Great value for money.

Reply from Holafly
No bots here…
The live what’s app chat helped solve an issue I was having in Vietnam. Sharon could not have been more helpful. The issue was resolved in under ten minutes. Great service.
Unlimited data for Noth Amercia for only 47 €
Today, I just made my first order with Holafly for an eSIM, as I prepare for my 14-year-old daughter's trip to Canada and the United States. It only took me 20 minutes to fully understand the principle and place my order.
Thanks to Juan who was very helpful and guided me through the ordering process.
I am going to Vietnam in less than two months with my wife and my 2 children. I will definitely get an eSIM with HolaFly before I leave.
€47 for 10 days of unlimited data in Canada and the United States is unbeatable. I'm so happy for my daughter.
thank you Juan, thank you Holafly
Very,very disappointed
eSim did not work at all in Malaysia (despite being told it would), signal in Thailand & Vietnam but would not connect so totally useless. Worked ONLY (and well) in Singapore. In addition for support I had to buy the Cruise Ship's WIFI (defeating the whole object) which after sometimes waiting >1 hour for a response, still couldn't fix it
Order No: E2525237

Reply from Holafly
Two good experiences despite a hiccup
My experience with Holafly is two pronged. First I purchased an eSim for Myanmar. It was supposed to work but when I got there it wouldn't connect. I then contacted via WhatsApp their customer service. A young lady name of Tiffany was wonderful. She tried so hard to get it to work. We spent more than one hour working on different things. Eventually we agreed that for some reason the eSim for Myanmar wasn't going to work. Without any hassle at all a refund was offered which I accepted. Three days later the refund came through including a 10% discount on my next purchase
That was the first experience. The second one was for Vietnam. As soon as I arrived in the airport I was able to connect without any problem at all. I've now been in Vietnam more than two weeks, it has worked smoothly the whole time.
Overall my experience has been good
Overall my experience has been good. Excellent customer service - immediate response, just unfortunate my eSIM card would not work on cruise but started immediately when we got to ports in Vietnam and Thailand.
Purchased 15 day Asia eSIM for visiting…
Purchased 15 day Asia eSIM for visiting Singapore, Vietnam, Thailand. The eSIM never missed a beat and was brilliant. Recommended to numerous people who all purchased one. Great value and ease of use

Reply from Holafly
Great remote support to help and fix…
Great remote support to help and fix connectivity issues with the network in Vietnam for my data. Quick response and root cause found quickly. Thanks Holafly and Juan!

Reply from Holafly
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.