Holafly Reviews 

Easy to choose packages and to install. Good value for money. Travelled through USA Japan Asia and Australia all have worked perfectly. Just landed and switched to the esim I needed and away it went, good to go.

Used a e-sim for my travel in the USA. Worked very well. Data worked seamlessly. I would recommend
and use Holafly again

Great product and data and connectivity was reliable throughout my tripS. I have used successfully in Germany, USA and Canada.

Easy to install and reliable throughout my trip to the USA.

This was a completely simple process with a esim that worked is the usa as if i had my own unlimited account. Brilliant! Btw i bought £30 of Ee roaming on my own number and account and it didnt work. So bought the 8 day 22 esim.

A great selection of plans and competitive pricing. Instructions for install were easy to follow. I travelled across the USA and had fantastic reception and speed wherever I was. Definitely recommend.

Flawless totally recommended for USA travel

I have been using Holafly for a while and the service keeps getting worse and worse. This time, on a 4 day trip to USA, the connection slowed down next to non-existent on the second day. Their customer service was terrible and I ended up having to buy another card from Yesim. Terrible and it’s not the first time!
By the way it’s a lie that they have contacted me via email to gather more information. I have got no news from them apart from their eSIM being useless from day 2 and having to buy and spend money on an alternative one (that, by the way, worked great).
They have lost a client.
Update: they did contact me now in the email and offered a partial refund. I don’t want it as what I would have wanted is my eSIM worked when I was in the USA or having had the problem solved then.

Overall, my experience with Holafly on a 16-day trip to Spain was positive. We had a 12-hour period on March 27 & 28, 2026 between day 10 and 11 of our trip where the mobile phone data network in Seville Spain was 100% down on Holafly and was not working. I got on WiFi and contacted Customer Support, but the initial Holafly team referred me to Technical Support...and then I did not hear a word from Holafly until the network was restored about 12-hours later. It was stressful not getting feedback from Holafly and then having to navigate through Seville without our mobile phones working since we have come to rely on them so much. Reddit users in Asia and Europe reported this was a worldwide Holafly outage on March 27 & 28, 2026. Other than that one glitch, Holafly worked very well and I will use their service again. My USA provider is Verizon, and to ensure Verizon did not charge me about $12 a day for overseas usage, I turned off my Verizon eSim while on the airplane flying to Europe, so my normal mobile phone number did not work and I could not send or receive calls except by using the very limited WhatsApp calling service, but I did not need my mobile phone for calls on the trip. I could use iPhone Messages to text other iPhone users, but I could send or receive SMS text from Android phone users and the iPhone texting worked well since most of my friends and family in the USA use iPhones. I also could not received 2-factor authorization texts that arrive over SMS text. Fortunately, through internet research on using Holafly and other eSims, I knew before my trip that I would not be able to receive mobile phone calls and SMS messages, so this was not a problem for me. What I really needed on my trip was mobile phone data (i.e. maps, navigation, research local tours and restaurants, check the news, etc.), and the Holafly eSim worked great for my data needs. On the flight home to the USA, I turned on my Verizon eSim and my phone worked normally when I arrived in the USA.

Holafly works extreamly well for me, I have used it in South Africa, Morocco, USA, Canada, and Europe. I would be happy to recommend it to other travellers.

Absolutely brilliant. This is the second time I have used them now when travelling to the US. This time I had a problem and they were so helpful and were able to help. Sent screenshots over and they were so helpful and managed to get it working

Upon arrival in USA I tried to get my Holafly to work but something wasn’t happening.
Got into a chat with Holafly on line at my hotel and they were brilliant, stayed in contact all the time until issue was sorted.
Thank you, without their help I would have been in serious do do😊.

Purchased a Holafly eSim (unlimited data option) to use in the USA for 1-day. This only ended up working for about an hour, then stopped. So much for Best-rated eSim. I've used Saily and that's been reliable for me. Never going back to Hola-bye.........

Great and strong connectivity trough my long term trip as well as USA, Europe, Egypt, Israel, highly recommend.

I'm writing this review as a warning to others: avoid Holafly like the plague! 😡 On day 6 of 9 in the US, their eSIM left me without any signal. Their customer service was a joke - all they could say was "try turning it off and on again". After 30 minutes of trying, they just ghosted me 💔. Unacceptable service, unqualified support.

*1/10 - NON LO RACCOMANDO*

Scrivo questa recensione per avvertire gli altri: evitate Holafly come la peste! 😡 Al 6° giorno su 9 negli USA, la loro eSIM mi ha lasciato senza linea. Il servizio clienti è stato una barzelletta - tutto quello che riuscivano a dire era "prova a spegnere e riaccendere". Dopo mezz'ora di tentativi, mi hanno semplicemente abbandonato 💔. Servizio inaccettabile, supporto inqualificabile.

*English*

*Update to my previous review - Service recovered*

I wanted to follow up after being contacted by Holafly’s Customer Experience team. I received a sincere apology and a full refund as compensation for the issue I experienced.

While the initial problem was frustrating and the AI agent chat was completely unhelpful at the time, I have to acknowledge that the human support made a real difference. The courtesy, responsiveness and willingness to actually resolve things stand out and show that customer care still matters.

Thanks to Juan and the team for stepping in and handling it properly. I’m updating my rating accordingly.

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*Italiano*

*Aggiornamento alla mia recensione precedente - Servizio recuperato*

Voglio aggiungere un seguito dopo essere stato contattato dal team di Customer Experience di Holafly. Ho ricevuto scuse sincere e il rimborso integrale a compensazione del disagio subito.

Il disservizio iniziale è stato frustrante e l’interlocuzione con l’agente AI al momento del problema si è rivelata del tutto inutile. Detto questo, la cortesia e la professionalità dell’assistenza “umana” hanno fatto la differenza. La disponibilità a risolvere concretamente la situazione è un aspetto che vale la pena sottolineare.

Grazie a Juan e al team per essere intervenuti e per aver gestito il caso in modo corretto. Aggiorno di conseguenza la mia valutazione.

Used this in the USA trip from Canada. With unlimited data was able to use my iPhone maps and WhatsApp to drive and communicate

I’ve been using Holafly esims for my vacation travels several years now and it has not disappointed. Inside the big airport building I needed WiFi support but otherwise the eSIM worked well.
With Holafly I can always find a suitable plan to purchase and installation is easy. It’s very convenient to contact them via the app chat if you need help with anything.

I have used Holafly eSims over the last few years, in the USA, Europe and the Caribbean. It is a great product. Easy to purchase, easy to install with the Qr code and once you have done it once it is easy to activate at your destination. I found out on my last trip to the USA where I had to change my flight dates at the last min that you don't need to change your eSim dates. It starts from the time you land at your destination and activate. Speeds consistently good and in many cases better than the wifi where I was staying. Will continue to use and have converted most of my family to Holafly when they travel

It was very easy to set up and provided constant quality connection in the USA

An excellent sim that performed consistently down the West Coast of the USA