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Company details

  1. Telecommunications Service Provider
  2. Internet Provider
  3. Mobile Network Operator

Written by the company

eSIMPhoney is built for travelers who don’t want to buy a new plan every time they cross a border. We specialize in regional, continental, and multi-continental eSIM data plans that let you stay connected across multiple countries with one eSIM — ideal for trips that move fast and don’t fit into a single destination. After checkout, your eSIM details are delivered digitally. Installation is quick on compatible, unlocked devices, and many plans are data-only (unless a specific product page states otherwise). Plan information such as coverage, validity, and data allowance is shown clearly before purchase so you can choose what fits your travel route. We focus on making connectivity simple and transparent: one plan, broader coverage, fewer interruptions. Whether you’re moving through Europe by train, working remotely across regions, or planning a multi-stop itinerary, our goal is to help you stay online without the hassle of replacing plans mid-trip. If you have questions before purchasing, our support team can help you choose the right coverage based on where you’re going and what device you’re using.


Contact info

3.7

Average

TrustScore 3.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great and affordable E-Sim

Great E-Sim. We were on Maldives and everything functioning excellent.

March 1, 2026
Unprompted review
eSIMPhoney logo

Reply from eSIMPhoney

Hi Nino,

Thank you very much for taking the time to leave your kind feedback, and glad to hear you had a nice trip.

Take care and we hope to see you again in the future,

The eSIMPhoney Support Team

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Rated 1 out of 5 stars

Never worked

Never worked. Only found out once at destination. They said they had an activation problem and refunded me. Went withSaily, worked great!

January 17, 2026
Unprompted review
eSIMPhoney logo

Reply from eSIMPhoney

Hi Jason,

Thank you for your feedback, and sorry to hear about your experience.

At the time of your message, we were experiencing temporary technical issues with our newly introduced chat system, which unfortunately affected our response availability.

As soon as we were able to review your case, we processed a full refund as requested, along with a voucher as a goodwill gesture.

Our checks also indicated that the eSIM was disabled shortly after installation, which is outside of our control, though we completely understand how frustrating this situation must have been.

We always aim to provide a smooth experience and support our customers as best as possible, and we’re sorry this was not reflected in your case.

If you feel your issue was resolved, we would truly appreciate you reconsidering your rating.

Take care and our team is always here if you need any further assistance,

The eSIMPhoney Support Team

Rated 5 out of 5 stars

I bought an eSim and got a quick refund

I bought an eSim, which went smoothly. Turned out that I didn't need it, so I asked if a refund was possible. I got a prompt reply, stating that in my case, a refund was possible. The refund was processed within days.

Super service, thank you very much!

January 25, 2026
Unprompted review
eSIMPhoney logo

Reply from eSIMPhoney

Hi Ben and thank you so much for taking the time to leave such a kind review. We are really glad everything went smoothly, and that we were able to help quickly with the refund once you realized your eSIM was no longer required. Take care and we are always here if you need us.

Rated 5 out of 5 stars

The transaction was completed very fast…

The transaction was completed very fast and easy. In case of questions they reply swiftly.

January 26, 2026
Unprompted review
eSIMPhoney logo

Reply from eSIMPhoney

Hi Erwin and thank you so much for the kind feedback. We truly appreciate you taking the time to share your experience, and will be happy to provide assistance for any future trips.

Rated 5 out of 5 stars

Great product!

I'm not very tech savvy, but the instructions were concise and easy to follow.

January 3, 2026
Unprompted review
eSIMPhoney logo

Reply from eSIMPhoney

Hi Deborah and thank you so much for your lovely review. A user friendly experience like yours is music to our ears. Thanks again and feel free to reach out if you ever need us.

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