The part was for an older machine, actually wasn't expecting to find one. It's good that someone stocks parts for older equipment. I questioned the suitability to the model and the response was almost... See more
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Company details
- Appliance Parts Supplier
- also in
- Battery Store
- Electronic Spare Parts and Components Store
- Kitchen Supply Store
About eSpares.ie
Written by the company
We offer:
- Over 1 million replacement parts and accessories for appliances
- Over 800 how-to video guides on appliance repairs, hosted on their YouTube channel
In short, the eSpares motto is “repair don’t replace”.
Follow us on YouTube Follow us on Instagram Follow us on TikTok Follow us on Facebook Contact Us Awards:
Sustainable Award 2021
Sustainability Award 2021 - Winners
eCommerce Awards 2019
Best Email Marketing Campaign - Finalist
SME UK Enterprise Awards
Domestic Parts Supplier of The Year - Winner
Best Customer Service - Finalist
For more information visit the website at www.espares.com
You can chat to us 9am to 6pm Monday to Friday, 9am to 4pm Saturday, or you can drop us a line using our Online Contact Form.
Contact info
Medco House, Bordesley Green Road, B9 4UA, Birmingham, United Kingdom
- espares.ie
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Simple process
Relatively easy to find the product. Fast shipping with notifications.
Excellent prompt and professional service
I have purchased items from espares on three occasions in the last few months and have found them to be very helpful and professional. My most recent purchase was an oven thermostat and it arrived promptly.My technician discovered that it wasn't the thermostat that was faulty but the oven cutoff switch which he replaced and the oven heated up properly again. I checked the espares returns policy and discovered I could get a full refund without even returning the item. The money was returned to my bank account in a few days for which I was very grateful. I would certainly use espares again if needed.
No sign of my delivery even though they…
No sign of my delivery even though they tell me it was delivered
Always quick delivery and the correct…
Always quick delivery and the correct part.
I’ve used eSpares several times.
We were particularly glad this time we could easily fix the oven door with a part instead of buying a new oven!
Good value and efficient.
Good price and a quick delivery
Excellent Communication throughout the…
Excellent Communication throughout the whole transaction from ordering to delivering, and ensuring product returns policy is in place.
All key to shopping online, making it easier.
Great service
Great service. Delivery was quick and the part was exactly what I wanted
Great part quality quick delivery we'll…
Great part quality quick delivery we'll dune
Wide variety of products
Wide variety of products, quick delivery, all in all a positive experience. Will be back.
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