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eSpares.ie Reviews 

11,993
•
TrustScore 4.5 out of 5

4.5

Appliance Parts Supplier
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Review summary

Created with AI, based on recent reviews

Considering 1,702 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of finding required parts on the user-friendly website, noting the high quality and perfect fit of the products received. Many people highlight the exceptional service, describing it as helpful and efficient, particularly with returns. Reviewers consistently report very fast and prompt delivery, with items often arriving quickly and as expected. However, some customers also noted occasional issues with their orders. A few experienced receiving products that were not suitable or did not fit their appliances. Additionally, some reviewers mentioned delays in delivery, with shipping times not always accurate, and a lack of communication regarding order tracking or shipment confirmation was also reported.

What people talk about most

Product

Reviewers highlight positive aspects of product, often noting that parts are of high standard, perfect, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt delivery... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many finding the ordering process easy and... See more

Service

Consumers find service to be positive, with many reviewers describing it as great, excellent, and efficient.... See more

Quality

Customers had positive experiences with quality, consistently describing products and parts as high standard,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick and easy, very reasonably priced. Only thing would be an email to say order has been shipped or expected date of delivery, other than date I’ve ordered twice from this company and hadn’t an issu... See more

Rated 5 out of 5 stars

Espares sent me an item which didn’t fit my appliance. When I informed them of this they simply replied that I didn’t need to go to the trouble of returning it, they would just refund me. It was a sma... See more

Rated 5 out of 5 stars

Was able to find a handle fir an old Dyson cylinder vaccum. It was shipped immediately. Received it witin a couple of days. Price was affordable! Am a returning customer.

Rated 5 out of 5 stars

Espares.ie made it super easy to find the part i required for my drying machine. I didnt have to look too hard other than check the serial and model to find my part. Delivery was also extremly quick.... See more

Company details

  1. Appliance Parts Supplier
  2. Battery Store
  3. Electronic Spare Parts and Components Store
  4. Kitchen Supply Store

About eSpares.ie

Written by the company

eSpares is a leading retailer of spare parts for home appliances and they’re on a mission. We want to help people who don’t have any repairs experience to save money (and the planet) by fixing their household appliances themselves.

We offer:
  • Over 1 million replacement parts and accessories for appliances
  • Over 800 how-to video guides on appliance repairs, hosted on their YouTube channel

In short, the eSpares motto is “repair don’t replace”.

eSpares - the online parts store
Follow us on YouTube Follow us on Instagram Follow us on TikTok Follow us on Facebook Contact Us Awards:

Sustainable Award 2021
Sustainability Award 2021 - Winners

eCommerce Awards 2019
Best Email Marketing Campaign - Finalist

SME UK Enterprise Awards
Domestic Parts Supplier of The Year - Winner
Birmingham Chamber of Commerce Awards
Best Customer Service - Finalist

For more information visit the website at www.espares.com

You can chat to us 9am to 6pm Monday to Friday, 9am to 4pm Saturday, or you can drop us a line using our Online Contact Form.

Contact info

  • Medco House, Bordesley Green Road, B9 4UA, Birmingham, United Kingdom

  • espares.ie

4.5

Excellent

TrustScore 4.5 out of 5

12K reviews

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4.5

All reviews

(11,993)

1,707 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Ordered a replacement part for my…

Ordered a replacement part for my grass Strimmer the spool and line it took a week to come it fitted but I taught a cover to fit over spool and line was with it so couldn’t use it with out cover I did contact them by email was told they don’t have spool line and cover to fit my strimmer,slow enough to ship and reply to emails that’s only issue I had with them

June 20, 2026
Rated 3 out of 5 stars

Could not match Henry machine to…

Could not match Henry machine to spares.
When product arrived did not match machine but then what was excellent was your process for returns.

June 18, 2026
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Reply from eSpares.ie

Dear Mr Bourke,

Thank you for your review.

I am sorry to hear of the issues experienced.

All parts (apart from universal items) are model number specific and model details should be used to confirm suitability.

Suitability of genuine parts need to be verified using the 'Models this fits' option on the product page.

We want you to be totally happy with your eSpares purchase, which includes a hassle free returns procedure should you need to send an item back to us.

If a part is incompatible, damaged or faulty, simply return it to us within 14 days of delivery in the condition you received it and we'll arrange a refund.

Please accept our apologies for the inconvenience caused.

Kind regards,
Hamza

Rated 5 out of 5 stars

Highly recommend!

I ordered filters for my Dyson vacuum cleaner. I was able to find exactly what i wanted with great ease on the website, which has a wide aray of parts. The delivery was very prompt with filters arriving within a couple of days. Excellent company to deal with. I highly recommend.

June 12, 2026
Rated 3 out of 5 stars

Delivery Service was poor

Delivery Service was poor. Just thrown at the front door and gone

June 12, 2026
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Reply from eSpares.ie

Dear Eddy,

Thank you for your review.

I am sorry to hear of the issues experienced.

We are very grateful you have taken the time to provide your feedback. Your comments have been passed to the relevant department and it is something we are to look into internally.

Please accept our apologies for the inconvenience caused.

Kind regards,
Hamza

Rated 5 out of 5 stars

Espares.ie made it super easy to find…

Espares.ie made it super easy to find the part i required for my drying machine. I didnt have to look too hard other than check the serial and model to find my part. Delivery was also extremly quick. Really happy with my experience

June 10, 2026
Rated 2 out of 5 stars

Wonderful service

Wonderful service! 5 Stars. Unfortunately the switch I needed was for a Vax wet and dry vacuum cleaner to fit a 10mm X 20mm panel hole. The Photo on the Web looked good. Having stripped the machine down I opened the packet and took out the 20mm X 20mm switch! I`m sure it will come in useful some time and will remind me to check dimensions BEFORE ordering.
Thanks again -SAM

June 4, 2026
eSpares.ie logo

Reply from eSpares.ie

Dear Mr Culpan,

Thank you for your review.

I am sorry to hear of the issues experienced.

All parts (apart from universal items) are model number specific and model details should be used to confirm suitability.

Suitability of genuine parts need to be verified using the 'Models this fits' option on the product page.

We want you to be totally happy with your eSpares purchase, which includes a hassle free returns procedure should you need to send an item back to us.

If a part is incompatible, damaged or faulty, simply return it to us within 14 days of delivery in the condition you received it and we'll arrange a refund.

Please accept our apologies for the inconvenience caused.

Kind regards,
Hamza

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