waiting 4 hrs for the 2nd match on PGL ASTANA QUALIFIER, admins are on drugs, site is poor, have a good day
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
pretty bad site with cheaters and very toxic players some sites do also have api scams where they take youre skins only play here for playing with friends otherwise play faceit because this is shi t... See more
3+ years user here. Better Matchmaking, local servers & I like that the platform takes a hard stance against toxic & bad behavior players. Many bad reviews here on Trustpilot just banned cheaters an... See more
Fix your swedish anti-cheat. My mouse is extremely fast and uncotrollable, i get disconnected with no reason-got diconected 5 times, returned succsessfuly, and while walking to ramp got kicked by the... See more
Company replied
Company details
Written by the company
Esportal is a web-based competitive platform for the major esport titles, currently focusing on Counter-Strike. We aim to make gaming in a Matchmaking and tournament environment a more engaging experience, removing disruptive influences such as disconnects, cheaters and trolls. Esportal is the place where you can play great matches with the right type of opponents and teammates.
Contact info
Surbrunnsgatan 55A, 113 27, Stockholm, Sweden
- support@esportal.com
- esportal.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Banned due to nothing
was really fun, and good site to play on when u dont wanna tryhard too much like on faceit, but today i got banned 'due to cheating' i can say trough many years since cs 1.6 i had never cheated in csgo community so it's made me mad, support is sh it i waited for so long right now and still no answer my first account is named guden69 my second account is named guden420 my main, banned due to cause i have *ChEaTeD* on my first account, funny how i have 2.9k elo on faceit and not banned cause of *ChEaTiNg* very weird that overwatch players can't tell if you are a good player or a cheater, for me its pretty easy to see so 2/5
Esportal, dont get it.
Absolutely horrible experience on these servers.
Sure they might do tournaments and giveaways for you to gain stuff, but the hackers ooh the hackers. There is atleast one cheater in every game you play if not 3. Also 5+ smurfs per game, only way to avoid this is to buy their personal '' prime '' status on the esportal site.
This is one of the worst csgo third-party services out there, just play esea or faceit. this is straight hell and beyond.
If that's not it, they do not give a single flying crap about your reports! You report someone and it goes straight in the trashbin. Just get something else and dont pay for their '' prime '' or '' premium '' subscriptions. Way better ways to spend your money.

Reply from Esportal
Esportal shait
They have a ladder for the woman who ruined the greatest team ever by convincing Device toi leave Astralis and then cucked him. Also swedes are annoying, I take ruskis 10 out of 10 times.
This site got me scammed
This site got me scammed, friends told me to try it out, the first link that comes up in Google Search is an identicaly fake/scam site. Tried to log in there, got Api hacked and lost thousands of Euros in Skins. Thx for nothing Esportal.
wow worse than MM
wow, you have somehow made a platform that isn't even close to matchmakings quality. The anti cheat is non existent, the servers are ass, and downloading your client nearly bricked my PC. I don't even know why someone would cheat on this garbage because its not even worth the effort to cheat on lmao
dont even try it, just play faceitt
horrible support, horrible anticheat, horrible matchmaking. just play faceit, this platform is trash.
alla som skriver bra omdöme här är…
pretty bad site with cheaters and very toxic players some sites do also have api scams where they take youre skins only play here for playing with friends otherwise play faceit because this is shi t
alla som skriver bra omdöme här är admins.... tyvärr, ganska trist sida ofta fuskare och toxic människor, spelar där då och då men mest för att spela med vänner isf, skulle rekomendera faceit istället
Worst experience
Worst experience
Got about 500h in this game and wanted to try the platform. On my first match, it puts me with the highest level enemy that you can get on this platform and the usual, u get destroyed...
Waste of time, just skip this Website
esportal is bullS**T
the worst website ever
cant choose a name, cant change it after
worst app ever.
worst app ever.
error 34344 and cs go is closed.
not able to join any server at all.
Allso the esportal says im a leaver and can risk a ban for this.
This is not fair.
worst support experience on planet earth
admins/mods that reply to tickets make up their own rules as they go, they only have rough writte-rules to follow, the rest is up to each individual admin/mod to decide for themselves, and the replies you'll get from them are almost as toxic as CIS pugs
Really good Platform.
Really good Platform.
Cheaters are RARE.
People usually can behave.
Players are friendly.
Gathers are a thing.
Love it!
Great webpage.
Works as intended and the community is very good, staff team listens to community users.
Esportal.com is the best of the best, GGWP
Esportal.com is the best of the best
Bad site.
Apparently I have several steam profiles inside their site but only have one steam.
log in to their site after half a year and see I get banned for THIS USER IS PERMANENTLY BANNED FOR BAN EVADING.
Ask them support about what F is happening and they I say more acc and they have evidence of that?
Sitting and thinking about what a bad side it is when I know someone else who has gotten ban for no reason and others have got vac.
Plus fun it happens after I stop buying prime in there.
Big -rep
biggest trash site
biggest trash site. Anti cheat is useless and gives you Vac ban. Admins are bad. No support.
Best esport gaming site for csgo :D
Great support and understanding staff
Great support and understanding staff. Deeply recommend!!
Best service ever good platform
Virkelig dårlig support
Virkelig dårlig support! God platform, Dårligt team. Dårligt anti cheat system.
Har spillet 1 kamp der inde. Har så fået --- DENNE BRUGER ER PERMANENT BANNED FOR BAN EVADING.
Jeg har 1 steam profil. Har aldrig haft andre ;D Det er så sjovt det her :D
Hey Sturmegutz. Thanks for getting back to me so quickly. I still don't really understand the ban. I do not own, or use, any other accounts than this one and I have never received a ban before. So I don't get how any accounts can be linked to me in any way, other than this one. Can you in any way elaborate or help me get unbanned? Merry Christmas.
[20:44] Sturmegutz: Hey! Your course has been analyzed and returned as positive. Your path will thus not be lifted. The message is final and we will not comment on it further. The case will now be closed, with kind Support.
Et firma der åbenbart ikke kan analysere deres brugere rigtigt. Gætter på de er uerfaren mennesker de har på deres nye platform. ;D Hæld og lykke med jeres esport show :D
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







