Essenmotorcompany Reviews 

7
TrustScore 4 out of 5

3.8

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Company details

  1. Vehicles & Transportation

Information provided by various external sources

Essen Motor Company is located in Lebanon, TN. We have been in business for over 20 years, specializing in European vehicles. We wholesale quality vehicles to used dealers as well as the general public. - Auto-Check on everything - Clean titles ONLY - Warranties available - Trade Ins welcome


Contact info

3.8

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

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3.8

All reviews

(7)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

04 Range Rover

I am pleased with the vehicle and the price was a good deal.

June 24, 2016
Unprompted review
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Reply from Essenmotorcompany

Thank you for your business Mr. Faison. We are thrilled that you love your Range Rover!

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Rated 5 out of 5 stars

Great experience

Melissa was fantastic she was completely upfront with all numbers and answered every question with a smile on her face. I would recommend this place to everyone. Thanks again

June 16, 2016
Unprompted review
Rated 5 out of 5 stars

Mellisa made it easy

Car was all they said it was

June 15, 2016
Unprompted review
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Reply from Essenmotorcompany

Thank you for making our job so easy Mr. Harris. It's always a pleasure to work with someone as pleasant as yourself.

Rated 5 out of 5 stars

Exceeded All Expectations

The car inventory was a good mix of luxury and reasonable priced vehicles. The price of vehicles were fair and competitive. As a customer with credit issues; customer service worked beyond my expectations to get the best rate and service policy to ensure customer satisfaction. The dealership made me feel as though my business was valued and my shopping experience was their top priority. I will highly recommend Essen
Motor Co to friends and family for customer service, quality of vehicles and pricing.

June 15, 2016
Unprompted review
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Reply from Essenmotorcompany

Thank you for your recent purchase Mr. Fisher. Our commitment to you only begins with your purchase. We look forward to a long lasting relationship.

Rated 1 out of 5 stars

Rude, Unaccountable, Lack of transparency

They're a wholesaler trying to convince the public that they're a dealership. You won't get much service and you won't know what your getting because they aren't willing to accommodate pre-purchase inspections. If that's not a red flag, then just let me say - don't do business with Essen Motor Company.

June 15, 2016
Unprompted review
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Reply from Essenmotorcompany

We are sorry you did not enjoy your experience with us. However, we feel like we did everything possible to accommodate your out-of-town purchase from New York. Including but not limited to allowing you to send the mechanic of your choice to perform a pre-purchase inspection.
~ Thank you for your business!

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Rated 5 out of 5 stars

Best quality service and buying process

I bought my car one month ago and everything was perfect. The buying experience was initiated on-line.The car is in perfect conditions and the customer service was very nice and helpful. The salesman was one of the most professional, knowledgeable and low pressure that I have ever worked with.
I highly recommend Essen Motor Company for everybody !!!

March 1, 2016
Unprompted review
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Reply from Essenmotorcompany

We appreciate the chance to serve you Olga!

Rated 5 out of 5 stars

one stop..no worries.

Working offshore I was at the mercy of the staff. Melissa and the whole staff went above and beyond to ease my mind. The deal and vehicle was discussed over email and phone, went I got there it was perfect. Thanks Melissa, Montana and Troy. I will do more business with you and recommend you always.

November 27, 2015
Unprompted review
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Reply from Essenmotorcompany

We appreciate the chance to serve you Robin! Thanks for not only becoming a customer, but also for becoming a member of our Dealership family.

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