estilo-living.com Reviews 119

TrustScore 1 out of 5

1.2

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Rated 2 out of 5 stars

Purchased a large dog bed from them. It took over 30 calendar days to receive the product. While that falls within their estimate, it’s on the high-end and took an insanely long amount of time. The pr... See more

Rated 1 out of 5 stars

False advertisement! I bought an outdoor light whose description listed it as being tempered glass and aluminium- when it arrived the entire unit is cheap nasty plastic with an equally nasty paint eff... See more

Rated 1 out of 5 stars

Ordered in November 2024, product never shipped or delivered. Contacted Estilo Living on several platforms, eventually they confirmed we would receive a refund on 23 Jan 25 - refund never issued, the... See more

Rated 1 out of 5 stars

Ordered pendant lights 4 weeks ago, still showing as "preparing order" in Shop Pay. I've emailed them several times requesting an update, then to cancel my order but have had no response. DO NOT ORDER... See more

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1.2

Bad

TrustScore 1 out of 5

119 reviews

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Rated 1 out of 5 stars

False advertisement

False advertisement! I bought an outdoor light whose description listed it as being tempered glass and aluminium- when it arrived the entire unit is cheap nasty plastic with an equally nasty paint effect slapped over the top. Looks like a Halloween ornament and lo and behold shipped straight from China. Avoid!

June 13, 2024
Unprompted review
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Rated 1 out of 5 stars

Poor quality, look cheap

I purchased 2 of these expensive clothing racks as I wanted a product that looked good and was sturdy. Products arrived from China, not rose gold but musk in colour, dented and paint chipped. They look cheap which is so disappointing, given I paid over $600. Estilo said they sourced products froma ll over the world but actually they come from China and are of poor quality. Moreover, the only reviews on their website are 5 star because they post any others. Steer clear!

May 9, 2024
Unprompted review
Rated 1 out of 5 stars

Awful - item not arrived

Agree with all other reviews. Been waiting over 40 days. Had to chase a tracking number but then when you put the tracking number in it doesn’t tell you anything. I’ll review again when (if) it arrives to comment on quality.

April 2, 2024
Unprompted review
Rated 1 out of 5 stars

So badly made

Took almost two months to arrive. The pendant light had to be completely rewired as it was dangerously thin wire. The whole thing was so badly made it was hard to get it to hang straight.
Avoid.

March 26, 2024
Unprompted review
Rated 1 out of 5 stars

Potential scam

Unfortunately same story as many here. Ordered an item over 2 months ago now. I originally did not receive a tracking number so I reached out to their customer service (which was responsive) and they did provide it but it has been saying the items are shipping separately from a warehouse in china for weeks now. I am going to try to get a refund at this point . I also strangely can no longer find the emails from them.

March 19, 2024
Unprompted review
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Rated 1 out of 5 stars

Totally non-existent service

Ordered a cutlery set on 12 Feb. On 19 Feb I got an email to say there was a 7-10 day delay. Heard nothing through to 11 March when I placed a dispute via Paypal for a refund. Totally shonky business. They never responded to 3 email requests. AVOID AT ALL COSTS.

March 12, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid this site

Ordered 3 weeks ago , never recieved any order number or tracking ,or even am email to confirm.
Eventually received email with a similar excuse to other reviews I've read.
This seems to be either a scam website or a poorly run company at best.

February 10, 2024
Unprompted review
Rated 1 out of 5 stars

Purchased item

Waiting for far too long. The online shop did not inform me the item I had purchased was out of stock. Subsequently, it took 4 weeks for the item to even be shipped.

Lots of long, soppy emails apologising but ideally I just want the light that the client is waiting to have installed.

I will be recommending clients do not purchase goods from estilo until they place "in stock" functions online. Sadly, a trend that is happening more and more on these online boutique stores.

March 5, 2024
Unprompted review
Rated 1 out of 5 stars

I’ve ordered an item 14 days ago and…

I’ve ordered an item 14 days ago and haven’t heard from them since , I emailed them and they came back after a few days saying that they will have a look into it. And that was it , again few days gone and no answer, my item wasn’t even shipped yet , I asked for a refund so I’m waiting to see if they reply , if not I will take this forward. Such a bad company, I wish I read the reviews before .

February 19, 2024
Unprompted review
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Rated 1 out of 5 stars

Do NOT order from this company

Do NOT order from this company.
They are scammers.
My order didn’t arrive and they have now ghosted me. Have sent 5 emails that have gone unanswered. Kimberly is utterly useless.
Their address is on my credit card statement and when you Google maps it it’s just a house not even a shop or business.
Don’t order from this business!!!

February 27, 2024
Unprompted review
Rated 1 out of 5 stars

Estilo-Living does NOT back up the performance of their products.

We purchased a wall mount magnifying lighted mirror. Upon receiving and mounting, we could that the light is very poor and does not illuminate the face. It only lights the perimeter of the mirror. We are unhappy and requested a refund. After a long period an email requested a video of the light. We sent that and received an email response that the light meets their expectations.

Therefore the products poor performance and certainly failure to do the one thing that mirror is for is their expectation. As an apology they offered $30 coupon toward another purchase of poorly manufactured products. Not even a 1/3 of what we paid.

I only issue 1 star as zero stars are not available.

February 13, 2024
Unprompted review
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