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Rated 1 out of 5 stars

Scam...they will take your money and not replace or fix your phone. I paid my money payments, broke my phone, paid the deductible and sent my phone in. I never received my phone back nor a refund for... See more

Rated 5 out of 5 stars

After searching for the best coverage for cell phones, I decided that Esurranty offered the best coverage for the premium charges. Esurranty also has very good ratings online. It is difficult online t... See more

Rated 5 out of 5 stars

great this offering exists since I bought an Apple Watch from a friend and apple won't cover after 30 days. I'm a little confused on the coverages available after reading all the docs but im sure if I... See more

Rated 5 out of 5 stars

The best insurance I have ever had. A very easy online claim form and within a short time the adjuster called me to get the phone repaired and or replaced. I have recommended and switched many (now ha... See more

Company replied

Company details

  1. Mobility Insurance Company
  2. Insurance Broker

Information provided by various external sources

We are your #1 Rated Mobile Device Service Plan Provider. Our services through 3rd party providers cover all of your mobile devices as well as your laptop, computer and digital camera. We cover all devices no matter how old they are and we also offer theft coverage for most devices. Don't wait 30 days for your coverage to start, switch to esurranty™ from your current provider and not only will you receive a $20 account credit, your coverage will start today!*


Contact info

2.6

Poor

TrustScore 2.5 out of 5

1K reviews

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Rated 4 out of 5 stars

Insuring Mobile Phones

Insuring Mobile Phones: Esurranty "labels" a mobile phone "used," as opposed to "new," if you delay in purchasing coverage. I purchased a phone, in "new" condition, from Verizon Wireless but delayed, beyond 30 days, in the purchase of coverage from Esurranty. To most reasonable people the term "used" implies, in this case, that the mobile phone had a previous owner. My major concern is that, in the event of a claim Esurranty will seize upon a "used" status as a basis to, either, completely deny a claim or, at best, pay only partial benefits and demand the customer must pay the difference.

February 11, 2019
Unprompted review
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Rated 5 out of 5 stars

After searching for the best coverage…I picked Esurranty

After searching for the best coverage for cell phones, I decided that Esurranty offered the best coverage for the premium charges. Esurranty also has very good ratings online. It is difficult online to get through all the different sites that do not always give you good information. I weaved through a lot of razzle-dazzle to find the truth on coverages. I would recommend Esurranty, if you want to avoid all the smoke and mirrors online,,,,,.

February 10, 2019
Unprompted review
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Rated 5 out of 5 stars

happy I have this option to cover my watch

great this offering exists since I bought an Apple Watch from a friend and apple won't cover after 30 days. I'm a little confused on the coverages available after reading all the docs but im sure if I need it, esurranty will help me out.

February 10, 2019
Unprompted review
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Rated 5 out of 5 stars

So far so good!

So far, so good. I haven’t had to make a claim, and hopefully won’t have to, but I shopped for companies thoroughly. I chose this one because in the event of damage or loss, replacement was a new device rather than refurbished.

February 10, 2019
Unprompted review
Rated 5 out of 5 stars

As far as i know

As far as i know, they are equal to SquareTrade. Websitr and application were easy to navigate

February 10, 2019
Unprompted review
Rated 5 out of 5 stars

recent sign-on for coverage of my $600 + iphone 8

of course i will NOT be able to truly evaluate the policy until i have a claim however, the initial purchase experience along with the informative web site i have reason to feel the 5 star rating was accurate. i would like to mention you folks were very responsive to the few email questions which i had prior to my purchase. hope i do not have to test your credibility :)

February 10, 2019
Unprompted review
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Rated 4 out of 5 stars

The process was ok but...

The process was ok. I just only did not like the fact that if you create a profile with your address all kind of information, they send you after the purchase.more documents to sign and you must type again and again the same information they already have from you like 3 times more. It became annoying but in overall everything was good.

February 10, 2019
Unprompted review

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