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See what reviewers are saying

Rated 5 out of 5 stars

Couldn't find Mama Sita's Caldereta Mix in the UK at a reasonable price ... until Google found EthicMixx for me! Order arrived very quickly, process was easy and communications re progress excellent.... See more

Rated 5 out of 5 stars

Excellent Service, fresh foodstuffs and on-time delivery. I would also state that they are quite responsive when there is any complaint and they act promptly. I would say as feedback keep it up. Also,... See more

Rated 5 out of 5 stars

Excellent customer service Had few issues , but quickly sorted Could not ask for better reaction Generally Good are in good quality. Excellent prices as I am living in a small town about 2 to 3... See more

Rated 5 out of 5 stars

Highly recommend, I was so happy to find these products online, I made EfoRiro soup. The plantains were nice and big but did ripen very quickly so we had to eat the lot within 3 days but otherwise the... See more

Company details

  1. Online Food Ordering Service
  2. African Goods Store
  3. Asian Grocery Store
  4. Grocery Delivery Service
  5. Grocery Store

Written by the company

African & South-East Asian online grocery store. We deliver to all parts of the UK and mainland Europe. Free delivery available - T&C's apply.


Contact info

4.8

Excellent

TrustScore 5 out of 5

94 reviews

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Rated 5 out of 5 stars

Overall

Overall, I'm satisfied, though the deliveries consistently arrive after the promised time.

January 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Fresh foods

Fresh foods, great prices and variety. Can't go wrong, honestly.

Thank you guys much, and I'm one for feedback good and bad.

Don't miss out guys, they pick only the best.

June 20, 2022
Unprompted review
EthnicMixx logo

Reply from EthnicMixx

Thank you so much for your review. We are delighted about your feedback and it means a great deal to us.

Rated 2 out of 5 stars

Not again

Order number
[Order #81140] (7 February 2022)

I bought Asian food from many website , My daughter love Sukiyaki sauce ..So I researched then this website cheapest and free delivery next 2 days if you spend £60

i paid on 7 of February then they sent me estimates delivery on Friday 11 ( I was wondering that not next 2 days but ok I can wait 4 day )
Friday 11 I still get my order, So I sent email to company that I didn’t get my order yet , they replied that they already told me that will come in Monday because some of them damaged need to send back to sender.but I didn’t think i got email from them.

Monday still not get i sent again email So I said No I don’t want to wait anymore I want refund, they said delivery out for delivery already so I wait again but nothing come??

Tuesday I again sent email they said they didn’t know what happened (assume customers declined then automatically send back to sender) Never has delivery from this company to my house , I got many parcels in Tuesday and I stayed in house all day long.

Anyway they apologised for this and they said refund in process but I didn’t see any email about refund me yet ..For me not buy here again waiting for order more than 1 weeks and still waiting for refund. Not happy in first time buying.

February 16, 2022
Unprompted review
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Reply from EthnicMixx

We are truly sorry for the experience you had.

We choose to use Parcelforce, due to your location, as we thought it would get to you quicker. Once we knew Parcelforce delayed the delivery, we reached out to you to notify you of this, they initially said they would still deliver the delayed parcel but later returned it back to us damaged after further delays. We were unhappy about this because if we knew this was going to happen, we would have quickly sent a replacement to you.

The refund process does take between 3 – 5 working days to clear, standard lead time for all retail businesses.

Once again, we are sorry for the experience you had, I can confidently say that it is not typical of our service.

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Rated 5 out of 5 stars

The best

The best! Their fresh turkey is the best I have ever had! I am hooked

February 7, 2022
Unprompted review
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Reply from EthnicMixx

Thank you so much for your feedback. We appreciate hearing from you. By the way, we have more fresh turkeys.

Rated 5 out of 5 stars

Trust worthy

Not had had one single problem since I started shopping with ethnic mix. Most of the NIGERIAN items I have ordered all came well packaged especially the frozen. I highly recommend.

January 11, 2022
Unprompted review
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Reply from EthnicMixx

Thank you so much Kamsorochi

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Rated 5 out of 5 stars

The Right Mixx

I am happy to have discovered EthnicMixx on Google during one of my searches for online African grocery stores. I recently placed an order with them and my items were delivered the next day. There was a mix up with my order but it was rectified the following day. The prices are reasonable and the customer service is excellent. I was very pleased with the freshness of the items ordered.

I'll be back very soon. God Bless

November 23, 2021
Unprompted review
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Rated 5 out of 5 stars

Easy website to order from

Easy website to order from. Good range of items. Delivery was quick and well packaged and communication was made throughout so I knew when I should have been getting my parcel. Overall happy and will /would recommend to others.

September 13, 2021
Unprompted review
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