eu.stanley1913.comReviews 

443
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 139 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the product's quality, highlighting its durability and ability to maintain beverage temperatures for extended periods. Many appreciate the practical design features, such as leak-proof lids, easy-to-carry handles, and compatibility with car cup holders. Reviewers frequently mention satisfaction with the delivery service, noting that orders often arrive on time and are well-packaged. However, some people were dissatisfied with their orders, reporting instances where products were never received despite being marked as dispatched. A significant number of customers also experienced issues with response times from customer service, with many stating their inquiries or tickets went unanswered.

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting that items keep drinks... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the products for their ability to keep... See more

Delivery service

Consumers generally report positive experiences with delivery services, often highlighting fast shipping and... See more

Order

Customers had ambiguous experiences with order, with many expressing significant dissatisfaction regarding... See more

Response time

Reviewers express significant dissatisfaction with response times, with many reporting no reply to multiple... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’m really happy with my Stanley – it works perfectly and is by my side every day. The quality is excellent and it does exactly what it promises. (Order EU669896) The only small issue was that the... See more

Rated 5 out of 5 stars

J’adore Stanley! Whenever we meet, Stanley never disappoints! Graving for something hot? He’s your man! In need for a refreshment? Don’t hesitate twice! Stanley keeps its promise and delivers, time af... See more

Rated 5 out of 5 stars

I've purchased several Stanley products over time, and I can honestly say I’m extremely satisfied with all of them. The quality, durability, and design are top-notch. My absolute favorite is the Que... See more

Rated 5 out of 5 stars

I’ve been using my Stanley bottle daily, and I couldn’t be more impressed. The build quality is outstanding—solid, durable, and clearly made to last. It keeps my drinks hot for hours and ice-col... See more



Contact info

3.4

Average

TrustScore 3.5 out of 5

443 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically takes over 1 month to reply

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3.4

All reviews

(443)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top Products

Excellent service. the products deliver what they promise. Keeping drinks hot or cold is excellent. No inherent taste of the product in drinks and food. Absolutely recommendable. Unfortunately, the outer surface dissolvers somewhat over time

July 15, 2025
Unprompted review
Rated 4 out of 5 stars

Great product, despite a small delay!

I’m really happy with my Stanley – it works perfectly and is by my side every day. The quality is excellent and it does exactly what it promises. (Order EU669896)

The only small issue was that the shipment arrived a bit late, but the customer service responded quickly and kept me updated, which I really appreciated. Overall, highly recommended!

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

great customerservice

It was a great customerservice. We ordered 3 quenchers but 2 of them were a little damaged. So the we contact the customer service and they did their best to help us fast. We were more than satisfied with the way they handle. So 5 stars from us ❤️

July 15, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful

Great experience. I bought two stanleys both had my hearts. Got lot of compliments from colleagues and friends. Iam gonna order another one for my cute little daughter now. Thanks stanley for your expectional service

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

My experience was good

My experience was good. The website is easy accessible, understandable and up to date. I placed my order and received it within three days. I am happy with the products and the quality.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Stanley Quencher + Carrying Case

I originally bought the Stanley Quencher out of curiosity – now it’s an essential part of my daily routine. The insulation performance is outstanding: drinks stay not just cold for hours, but literally for days. Hot beverages also stay warm impressively long, regardless of the environment or temperature.

I was so impressed after just a short time of using it that I immediately ordered a second one for my girlfriend – no hesitation. It’s that good.

The matching carrying case is another standout: sturdy, well-designed, and ideal for everyday use. Whether I’m driving, at work, out on walks, or just running errands – the Quencher is with us every single day.

One more thing: it fits perfectly in any standard car cup holder, which makes it even more practical for daily use.

Bottom line: This is a reliable, high-performance everyday companion that truly delivers – not just for me, but now for my partner too.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Very qualitative

Very qualitative, unbreakable. Great for at the beach for cold water and hot coffee for road trips. Love the personalized text you can add to the cup. Bought one for my son as a gift with motivational text. Long term enjoyment

July 11, 2025
Unprompted review

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