The tracking is 30 minutes behind where the driver actually is. Missed delivery, got told a card was left. Check there wasn't a card left, found out the driver tried delivering the parcel to next door... See more
DX
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AVOID AT ALL COSTS!! WORST COMPANY EVER. Today I paid £150 for a driver to drive for 4 hours to deliver a sealed envelope with my passport in DX Edinburgh (authorized location). According to wh... See more
Having had parcels delivered from the DX company..canvas ect ..I was so impressed with the care the driver had taken with the parcel ect and how polite and friendly I choose to use this company for re... See more
until this week I was very satisfied with the service but now a complete change. 24 hr booking not delivered by day 3. used live chat email & phone. just lies and dont care. email reply to say problem... See more
People also looked at
Failed to collect then lied about it.
Failed to collect, then claimed they had attempted to collect when they blatantly hadn't as I had been sitting in full view of the front door, driveway and street.
August 18, 2020
Unprompted review
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UK Courier DX.COM - liars and lies - shocking- avoid!!
This is a review of uk courier DX.COM.
Wish i could give them a ZERO score on this system
They were to deliver some trees i had ordered from Wowcher on 5th May - no show. They said that i 'wasn't known at my own address' even though there are only 2 properties with this post code! They then emailed me to re-arrange delivery and i did this 4 x including calling them to set a delivery, and EVERY time nothing turned up, and on the day of delivery, they cancelled the delivery. Finally got them on online chat, and was told the vendor of the trees had supposedly 'recalled' the parcel on the day before they said they had first tried to deliver my parcel!! Cant believe a word they say! Lies and lies everywhere.Shocking company! Their CEO should be ashamed!
May 18, 2020
Unprompted review
Do not use 'DX Delivery' via…
Do not use 'DX Delivery' via…
Do not use 'DX Delivery' via 'Parcel2go'
A simple job - pick up a parcel from an Ebay sellers address and deliver it to my home
Couldn't make it up !!!
After a 1 month of -
Sorry you're having problems... blah blah blah
We'll sound as if we're here to help but... blah blah blah
Going to string you along till you give up... blah blah blah
My Parcel has now been delivered to the neighbour of the pick up address !!!
Their incompetence knows no limit !!!
This company has no honour !!!
July 27, 2019
Unprompted review
Not perfect, but I will probably use again.
eud.dx.com is basically the same as dx.com except it's supposed to have EU stock. Well, I only ordered once so far, but my order was still shipped from HK according to the tracking they provided. Not a big deal for me, I just wish they would show on the website more accurate stock info. It took longer than advertised (10-11 days instead of 5-7).
The upside: I ordered products that I couldn't have found anywhere else (in UK/ EU) and at very good prices. And although the shipping took more time - it was still free of charge, so i won't moan about it - it was still Airmail, instead of the commonly used freight ships (from CN/ HK) that take a vague amount of time, from a few weeks to a few months.
December 5, 2016
Unprompted review
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