eullair Reviews 109

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, noting the softness, natural movement, and realistic appearance of the hair. Many people appreciate the vibrant and true-to-picture colors, as well as the adjustable and beginner-friendly nature of the wigs, which feature easy-to-melt lace for a seamless blend. However, some customers also noted receiving products that did not match their orders, specifically regarding color and density, or even receiving a completely different wig than what was expected. A few other people also felt that the color of the product they received was darker than it appeared online.

What people talk about most

Product

Customers had positive experiences with the product. Many reviewers praised the beautiful, vibrant colors and... See more

Quality

Consumers find quality to be positive, consistently praising the softness, fullness, and natural movement of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First company to reach out to me before during and after, answering all my concerns and questions with sizing, and adjustments. True to length (I measured!) 😝😝 Full ends, hardly any shedding. Girl….... See more

Company replied

Rated 5 out of 5 stars

I really recommend this company ! They are very professional , wigs are very high quality and the delivery time is on time !!! Their wigs are adjustable for every head size, big parting space which is... See more

Company replied

Rated 5 out of 5 stars

I ordered 13x4 dark blue straight bob wig recently and the hair is absolutely stunning and the quality definitely looks good. The color is bold, vibrant, and perfect for making a statement. The hair f... See more

Company replied


Company details

  1. Wig Shop
  2. Hair Extensions Supplier

Written by the company

eullair.com is an online store. We are committed to providing our customers with A unique, superior and thoughtful online shopping experience. We have high quality manufacturers and suppliers; At the same time, we are constantly optimizing our purchasing and production processes to ensure that our products are of high quality. Please feel free to buy our products on the website. Our website attaches great importance to customer service, and customers' opinions are important information to promote us to develop, improve and enhance ourselves. If you encounter any difficulties during your consumption, please check out other terms of our website or feel free to contact our staff. Contact information can be found in Contact us. Thank you again for visiting our website and wish you a happy shopping trip!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

109 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

DO NOT ORDER BODY WAVE OR BONE STRAIGHT

I ordered this wig for my b day on the 24th…… I received it on the 22nd. I was elated. THE WIG TURNED OUT TO BE SYNTHETIC BLEND. I’m sooo upset man it’s embarrassing it don’t even know. $205 down the drain

November 18, 2024
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Rated 5 out of 5 stars

Communication was great

Communication was great and they were able to combine 2 separate orders and still give me a discount. :)

November 24, 2024
Unprompted review
eullair logo

Reply from eullair

Happy that you are satisfied with the hair.
we will continue to work hard to make your satisfactory products, we will do better in the future and are willing to do a long business with you
any need, please feel free to contact us
Whatsapp +86-156-3877-0710
Email:eullairhairsale@gmail.com

Rated 5 out of 5 stars

Fast Response

Fast reply for higher density. Will update when I receive wig!

November 15, 2024
Unprompted review
eullair logo

Reply from eullair

Happy that you are satisfied with the hair.
we will continue to work hard to make your satisfactory products, we will do better in the future and are willing to do a long business with you
any need, please feel free to contact us
Whatsapp +86-156-3877-0710
Email:eullairhairsale@gmail.com

Rated 5 out of 5 stars

10 of 10 customer service I’ve order…

10 of 10 customer service I’ve order many wigs from this company 613 precolored & natural long and short different textures they did not disappoint. I had a problem with 2 precolored red wigs they sent a new one right out. No complaints I will always shop with them & shipping was 3 days tops unless I wanted a custom then it was 5-7 days. Shop with them you won’t be disappointed

November 13, 2024
Unprompted review
eullair logo

Reply from eullair

Happy that you are satisfied with the hair.
we will continue to work hard to make your satisfactory products, we will do better in the future and are willing to do a long business with you
any need, please feel free to contact us
Whatsapp +86-156-3877-0710
Email:eullairhairsale@gmail.com

Rated 5 out of 5 stars

10 out of 10 highly recommend

10 out of 10 highly recommend. I love the quality and the texture of this hair! It also holds a nice curl.

November 9, 2024
Unprompted review
eullair logo

Reply from eullair

Happy that you are satisfied with the hair.
we will continue to work hard to make your satisfactory products, we will do better in the future and are willing to do a long business with you
any need, please feel free to contact us
Whatsapp +86-156-3877-0710
Email:eullairhairsale@gmail.com

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Rated 1 out of 5 stars

This is the worse company I have ever…

This is the worse company I have ever dealt with. The product is horrible. They he return process is even worse. I have not been informed if the goods were receive nor have a got a refund. I WILL NECER SHOP WITH THE COMPANY AGAIN

October 21, 2024
Rated 5 out of 5 stars

Very fast shipping & great communication

Very fast shipping & great communication

November 9, 2024
Unprompted review
eullair logo

Reply from eullair

Happy that you are satisfied with the hair.
we will continue to work hard to make your satisfactory products, we will do better in the future and are willing to do a long business with you
any need, please feel free to contact us
Whatsapp +86-156-3877-0710
Email:eullairhairsale@gmail.com

Rated 5 out of 5 stars

Great hair I ordered blonde wig and…

Great hair I ordered blonde wig and there was no shedding install last very long I am on my 4th reinstall I recommend this hair!

October 24, 2024
Unprompted review
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Reply from eullair

thank you so much for your support love, we are so glad to hear that you love our hair, will keep on producing affordable human hair wigs.

Rated 1 out of 5 stars

The color of the hair wasn't anything…

The color of the hair wasn't anything like the picture

October 19, 2024
eullair logo

Reply from eullair

i am so sorry to hear that, can you email us? will help us solve your problem. Our email is service@eullair.com

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Rated 4 out of 5 stars

I’m so excited to get this blue wig…

I’m so excited to get this blue wig helps me keep from dying my real hair and I love the curtains bangs that’s advertised on the website

November 6, 2024
Unprompted review
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Reply from eullair

thank you for letting me know your experience, will do better to satisfy you.

Rated 5 out of 5 stars

The color is very pretty soft and…

The color is very pretty soft and doesn’t shed

October 25, 2024
Unprompted review
eullair logo

Reply from eullair

I am so appreciative to hear that, our colored wig is best, will update the new colored on our website. Keep an eye on it, thank you.

Rated 5 out of 5 stars

Great Costumer Service

This company has gained a new permanent costumer out of me. I wanted a wig in a specific length and they didn’t have it listed on the website so I searched elsewhere and could not find it. Cindy was so kind to reach out to me and if I needed help and I explained the situation to her and she was able to customize it to the length that I desired. I really appreciated that as most companies I have ordered for have never taken that step for me.

October 23, 2024
Unprompted review
eullair logo

Reply from eullair

Thank you so much for your love, we support customized color and density. If you want a specific color, just contact Cindy at eullairhairsale@gmail.com

Rated 5 out of 5 stars

I am a very satisfied and loyal…

I am a very satisfied and loyal customer. Great wigs and customer service!! Thank you eullair!!😘🥰

February 8, 2024
Unprompted review
eullair logo

Reply from eullair

Love you too, thank you. Your satisfaction is a great reward for our work.

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Rated 5 out of 5 stars

I have been a customer of Eullair since…

I have been a customer of Eullair since 2019 and I’ve never had any issues. I use them as a vendor for my business and quality has always been great. They still even have bags with my logo I’ve purchased from them in 2020 they send all my orders in that comes with goodies. Customer service has always been good also.

October 16, 2024
Unprompted review
Rated 1 out of 5 stars

WARNING::::

WARNING::::: Hair looks NOTHING LIKE ADVERTISE AND THEY HAVE FAKE REVIEWS ON THEIR WEBSITE. I am so disappointed and tired of this fake hair sites that claims that the hair will be cut and styled for you and your paying for that just for it to be basic when it arrives.

October 15, 2024
Unprompted review
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Rated 5 out of 5 stars

I absolutely love this hair

I absolutely love this hair. It’s very very soft and holds curls so well. The lace blends so natural and so easy to install. Not too heavy and I received lots of compliments on the way I colored it.

September 6, 2024
Unprompted review
Rated 4 out of 5 stars

My package was not delivered to address

My package was not delivered to my house and I’m needing my wig this weekend. I didn’t get my wig for the weekend that I needed it for but Eullair was very helpful with getting me my refund. I was able to reorder my wig and customer service made sure that it was shipped out as soon as possible. They help turn around a not so great experience.

September 23, 2024

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