Euphoria One Reviews 

1,055
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the hair extensions for being exceptionally soft, durable, and available in a wide variety of gorgeous colors that perfectly match natural hair. People frequently mention that the customer service team is extremely helpful, highly responsive, and quick to resolve any ordering or color-matching mistakes without hassle. However, some people mentioned experiencing frustrating delivery delays or dealing with courier issues where packages failed to arrive on time. Some reviewers were not happy with specific product quality aspects, noting unexpected thinness at the ends or difficulties attempting to process returns.

What people talk about most

Product

People report positive experiences with product, highlighting the incredible quality, durability, and wide... See more

Quality

Consumers find quality to be positive, frequently describing the hair extensions as silky, smooth, and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being helpful,... See more

Order

Reviewers highlight positive aspects of ordering, noting that items are consistently dispatched quickly and... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting super-fast dispatch times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used euphoria one now for the past two years, the hair is always beautiful quality and lasts for my clients, the extra thick is stunning hair. Also the new messages service is just fab, had a p... See more

Rated 5 out of 5 stars

Hello all girlies out there if you’re looking for top quality hair at AMAZING 🤩 prices this is the place to be . I’m a regular buyer and recently converted my hair dresser as I believe Every woman ne... See more

Rated 5 out of 5 stars

Absolutely fantastic communication they really know their products and answered all my questions straight away. I made a mistake with my order and they resolved it instantly, no hassle at all. I fi... See more

Rated 5 out of 5 stars

I have been using this company for their tape in extensions for several years now. I am more than happy with their quality and their customer service. I’m not able to find anything like this with this... See more


Company details

  1. Beauty & Well-being

Written by the company

We source and manufacture some of the best quality hair in the world. At Euphoria One Hair Extensions we pride ourselves in supplying the UK with excellent quality human hair extensions. We work tirelessly to provide a professional, helpful and caring customer service and have a professional team on hand to deal with any query you may have.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(1,055)

101 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely amazing!

Absolutely amazing!! From start to finish Euphoria one have by far been the best company I have ever used for hair extensions & I have been using hair extentions for years. Their customer support has been outstanding, easy to contact through their whats app, supporting with colour matching, quick responses & even checking in before they sent my order to make sure I was happy with my colours. It really felt like a personalised experience. The hair arrived next day & the quality is just amazing. Once they were fitted I was over the moon with the results, even my hairdresser said she is now going to be using this company. I am very confident that this hair will last very well. I will be buying more products as this is now my new favorite company!.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Everyone was so helpful

Everyone was so helpful. Such a good experience my hair is here and I’m
So happy with the quality. Reasonable price compared to some companies. I needed extra help with the ordering process and they were so supportive I would highly recommend! I will be back in a few months to let you know the quality is still in the hair. Thanks again to the team xx

May 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Lovely hair

Lovely hair , no problems with matting or shedding , lasts really well , good fair price .

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

the service and customer service at…

the service and customer service at euphoria One is amazing questions answered immediately returns processed quickly incredibly fast delivery the hair is beautiful top quality i would never go anywhere else for hair extensions a pleasure to purchase from

April 21, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent quality hair extensions

The service provided by Euphoria One was incredible: super-fast dispatch and delivery. The hair itself is a perfect color match to my own natural hair—silky soft, cool to the touch, and shiny. The keratin bonds are superb quality too, which is important. I'm currently wearing these extensions myself, and they've washed beautifully. I will be buying their hair extensions and other products again for sure. I very highly recommend them.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

The best hair extension brand & why

I’ve been using Euphoria one hair extensions for nearly two years now and I have so many postive things to say. The business it’s self is absolutely astounding, no matter what question the friendly team responds with fast and efficient replies giving me all information and more that I need, they are so friendly and great. They help me from colour matches to getting more detail about the product I’m buying. I’ve used both there weaves and nano extensions method and they have never let me down. The hair is such good quality and lasts me near enough a year (which is excellent for hair extensions) it styles great and is easy to put in your hair. The prices are so reasonable you can have absolutely gorgeous hair without breaking the bank. More often than not I get compliments on my hair when I’m in pubic. They really are the best and will never use another company I can’t thank them enough and can’t wait to order fresh hair for my birthday:)

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service 10/10

Customer service is absolutely brilliant, I had an issue with DPD and the customer service agent I spoke to went above and beyond to rectify the issue and ensure that I received the order in time for my client. The hair is brilliant quality and affordable.

March 26, 2026
Unprompted review
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Rated 5 out of 5 stars

A great company!

Always a great company to buy from, i have been using them for years. I had an issue lately with a DPD delivery going missing for 3 days, but within an evening Euphorias team had rectified the issue, put my mind at rest, and reordered my items for the weekend. Fantastic company. 💕 Thank you again guys! X

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

EXCELLENT CUSTOMER SERVICE

EXCELLENT CUSTOMER SERVICE. I had place the wrong ordered of hair and contacted the help support via social media. The colleague who I spoke with answer me proptly and managed to give me a store credit for my order for me to go in and get the correct hair! I have used Euphoria one in the past and this has honestly made me want to keep using the brand! Thanks again

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service is amazing

Customer service is amazing, I did had some minor issues with the hair but euphoria were really quick and eager to help me, I contacted them via email back and forth and the communication, professionalism was just amazing and replies were quick too coukdnt recommend more :)

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing company x

I have ordered hair a few times now always amazing quality and beautifully colored . The customer service is amazing and any questions I had were answered very promptly and politely..xx

March 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Ordered twice from euphoria and I can…

Ordered twice from euphoria and I can honestly say these are the best hair extensions I’ve ever had . Been wearing extensions for 14 years and tried many different companies. These are by far the best by a mile. Customer service was also excellent . Delivered on time too.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Won’t buy from anywhere else

Always bought from euphoria one, had used others in the past but quality is always amazing with this brand. Always great when you need help matching colours. Quick response from the team. Thank you

February 18, 2026
Unprompted review

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