Eurocell plc - York Reviews 68

From initial enquiry to installation everyone was very helpful, patient and friendly. No pressure , good, clear and prompt communication at each stage. The installers , Derek, Glenn and Jordan were very punctual,professional, and faced an unexpected challenge with determination and good humour.
Excellent job, well done. Now all we have to do is enjoy it!

I visited the shop in York on Sat for the first time. The advice that I received from Andy was first class and very reassuring for the roofing repair project that I was about to start. He steered me to the right products and was very patient with my array of questions. Thank you.

Whenever I’ve ordered anything from Eurocell the whole experience has always been so easy.
The staff have always been friendly professional and knowledgeable in everything they sell.
Any deliveries we’ve had from them have always been on time.
I can’t recommend Eurocell enough.

As always when we need something a bit out of the ordinary the guys in York can't do enough to help, great company, great staff, friendly and knowledgeable, warmly recommend to anyone. First class company.

Excellent products at a good price, friendly staff.

Great service from John in York. Described what I was looking to do and got some great advice with both products and how to fit best.

John has just offered me great advice and pointed me in the right direction for replacing some missing facia board. Top service and could not have been friendlier and more helpful.

Was served by Andy today who did not know how to use the till, did not have his glasses on. He was rude about the other members of the team in front of customers. Due to the fact he was slow and did not know how to do a refund he served the other customers leaving me waiting. I left the counter and went into the yard. I was greeted by James who could have not been more helpful and understanding. He turned around a bad experience into a positive experience. The joke was that Andy asked whose pickup was blocking him in, I replied mine but you will have to wait!!!!

As a woman who was sent with instructions from my husband , I have to say.. the guys at the Clifton store in York are blooming marvellous!
First visit to buy slate roof tiles for our porch and James was absolutely brilliant, very friendly and helpful.
Then again for advice on a door letterbox that unfortunately they did have but I didn’t like it 🤦‍♀️
5 star to both guys

Keeping me as a customer informed, very helpful in updating delivery details

After finding that what I needed at a roofing supplier was out of stock, I went to Eurocell, not expecting success as the item I needed was related to rubber roofing; however the man behind the counter was very helpful and allowed me the time to consider options, so that I was able to identify a plastic product of very similar profile to the item I needed. I was very impressed, as indeed I was the last time I visited the Clifton Moor store. I hope mg local branch on Tyneside is as helpful if/when I visit there.

Called in to York branch to get a new handle for window and staff were really helpful and knowledgeable

I needed a new conservatory and went for advice from the York branch . Chris Cooper was absolutely brilliant , went through all the different types and colours I could go for , also he recommended Dane at DC Windows for the fitting , from measure up to completion I could not praise Dane's work enough . also a very competitive price . would highly recommend both Chris and Dane to anyone wanting conservatories

Brilliant service from friendly , knowledgeable staff and very reasonably priced .
Top class service, highly recommended

John of York Eurocell plc branch, went above and beyond to help me source a 10 inch replacement letterbox fitting for my 95 yrs old mothers front door.

Item competitively priced, was in stock and ready to collect within an hour. Served by a very pleasant assistant.

Straight forward and fast service

guys in the office in york were very friendly and helpful, delivery within 2 days even though it had to be shipped to the local office.