euroloo - MDW Reviews 21

TrustScore 4 out of 5

4.0

The Yard, Brooks Lane, CW10 0JG Middlewich, Cheshire, GB


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Rated 2 out of 5 stars

Appalling customer service. First week didn't come to clean the toilet. When I called I was told there can be an up to ten day delay. Best week, again not cleaning at 7 days. Assured that the next day... See more

Company replied

Rated 5 out of 5 stars

As a horse rider I regularly come across rude drivers who lack any consideration for our welfare and safety but yesterday I came across a true gentleman. We were riding on a very narrow mud covered... See more

Company replied

Rated 5 out of 5 stars

First experience hiring a portable toilet and Euroloo has been exceptional. They do what they say they will do, when they say they will do it. I must admit I didn't expect the loo to be as good as i... See more

Company replied

Rated 5 out of 5 stars

First time customer - Euroloo supplied 4 x event toilets for the Middlewich Folk and Boat Festival in June 2024. Arrived on time, well stocked with paper and sanitiser and were immaculately clean. I... See more

Company replied


Company details

  1. Portable Toilet Supplier
  2. Construction Company
  3. Plant and Machinery Hire
  4. Ready Mix Concrete Supplier
  5. Scaffolding Rental Service
  6. Septic System Service

Written by the company

Our mission is to be your choice for sustainable toilet and welfare hire nationwide. We want our customers to recommend us to others and to use our services time after time.

Sustainable. Toilets. Welfare.

Written by the company

oh, we also Empty Septic Tanks!!
We aim to have customers recommend euroloo and return because we’re easy to work with, reliable, friendly, and have a skilled, customer-focused team.

Guaranteed Next Day Delivery

or You Get it For FREE

or You Get it For FREE
We're that confident in our ability to guarantee to delivery your next portable toilet the very next day that we'll waive your delivery charge if we dont!!

Contact info

  • The Yard, Brooks Lane, CW10 0JG, Middlewich, Cheshire, United Kingdom

  • 01606 218310

4.0

Great

TrustScore 4 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

Poor Service

Toilet serviced only once in 5 weeks and I had to chase for that to be done. Constant lame excuses as to why they can’t service the toilet. They make you feel like they are doing you a favour for organising a service. I am sure there are better suppliers out there and not ones that ask you to email your complaint rather than resolve on the phone.

July 4, 2025
Unprompted review
euroloo - MDW logo

Reply from euroloo - MDW

Hi Ian, Thank you for your time on the phone. I do apologise for the service you have experienced. As agreed we have scheduled an urgent service for you today. Thanks, euroloo:)

Rated 1 out of 5 stars

Beawere this scam hiden charging Just report to action crime branch…

Just report to action crime branch about euroloo please avoid euroloo to order this scam company charge me overalmost double its hiden did not shows in invoice then less then 12 hr emailed to cancelled my order costumers service rudely behaviour asking cannot refund made full charges even cancel loo and stop him to unlode take back inform by email and call costumers service about they respond out hr email not acceptable cannot refund i explained if no 24/7 cooling period cancellation policy if charge for one advance 7day notice cancellation refund rest of money even next week money not refunding as well please any one been through this type of any case please contact to report crime branch this company should band. And avoid to hire toilet

June 9, 2025
Unprompted review
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Reply from euroloo - MDW

Good afternoon, Thank you for your time on the phone just then. A full refund was issued to you this may take a few days to process depending on your bank account. I apologise for the experience you have had with us, this isn’t the level of service we aim to provide. We do hope you use us again in the future. Thanks euroloo :)

Rated 2 out of 5 stars

Appalling customer service

Appalling customer service. First week didn't come to clean the toilet. When I called I was told there can be an up to ten day delay. Best week, again not cleaning at 7 days. Assured that the next day they would come. They didn't. I called again because my poor workmen were upset that the toilet was smelling. Euroloos response- we never promised you anything let us check the recording of our call!!! The most arrogant useless customer service ever. So disappointing.

June 5, 2025
Unprompted review
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Reply from euroloo - MDW

Hi Zarina, I just tried to call you to resolve the matter. I do apologise for the service issues you have experienced with us, this is not the level of service we aim to provide. Please feel free to call us back on 01245 904 137. Thanks euroloo :)

Rated 5 out of 5 stars

Paul was escarpment provided over 5…

Paul was escarpment provided over 5 star would be 10stars if it was an option. Paul was top man very friendly and did a top job on the toilet it looked brand new once he had left.

February 26, 2025
Unprompted review
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Reply from euroloo - MDW

Hi Alfie, thank you for the 5 star review! We will pass this onto Paul. euroloo :)

Rated 5 out of 5 stars

Campsite loo

Just taken delivery of a disabled toilet for our campsite whilst we have renovations
Matt the depot leader at the middlewich site was professional and informative were looking forward to working with him and his team

February 14, 2025
Unprompted review
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Reply from euroloo - MDW

We're thrilled to hear that Matt made such a positive impression; we'll certainly pass the feedback to him! We’re looking forward to continuing our partnership and supporting you throughout the process. Thanks, euroloo.

Rated 5 out of 5 stars

What a gent!

As a horse rider I regularly come across rude drivers who lack any consideration for our welfare and safety but yesterday I came across a true gentleman. We were riding on a very narrow mud covered slippery lane and the driver kept well back and gave us the time and space to find a safe gap. He passed us slowly and as wide as he possibly could.
I just thought I’d say thank you from me and my beloved horse Fleur.
He was dealing with a portaloo at the beginning of Bings Road Whaley Bridge

December 17, 2024
Unprompted review
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Reply from euroloo - MDW

What a fantastic review - thank you! We'll let our driver know that they made such a great impression. Thank you, euroloo

Rated 5 out of 5 stars

Nice quick easy delivery

Nice quick easy delivery. Our driver Paul was really friendly and helpful

December 13, 2024
Unprompted review
euroloo - MDW logo

Reply from euroloo - MDW

Thanks for the kind words, we'll be sure to let Paul know! Thank you, euroloo

Rated 5 out of 5 stars

Paul gave a good service

Paul gave a good service. Was very friendly

December 10, 2024
Unprompted review
euroloo - MDW logo

Reply from euroloo - MDW

Hi Ant, Thank you for the 5 star review. We will let Paul know. euroloo :)

Rated 5 out of 5 stars

Top man

Top man. Perfect position. Thanks Gary

December 2, 2024
Unprompted review
euroloo - MDW logo

Reply from euroloo - MDW

Hi Jacob, thank you for your 5 star review. We will pass this onto Gary. euroloo :)

Rated 5 out of 5 stars

Great service

November 4, 2024
euroloo - MDW logo

Reply from euroloo - MDW

Hi Adrian, Thank you for the good review on our service we hope you have a happy hire! Thanks, euroloo.

Rated 5 out of 5 stars

First experience hiring a portable…

First experience hiring a portable toilet and Euroloo has been exceptional. They do what they say they will do, when they say they will do it. I must admit I didn't expect the loo to be as good as it is, so I'm very happy all round! We've had the loo since 24th April during construction works and it has been invaluable. Definitely recommend.

July 4, 2024
Unprompted review
euroloo - MDW logo

Reply from euroloo - MDW

Thank you for this exceptional 5-star review and recommendation!

Rated 5 out of 5 stars

Really great service

Paul stuck with it in finding us and friendly, and helpful on arrival. I really appreciated his cheery manner!

June 26, 2024
Unprompted review
euroloo - MDW logo

Reply from euroloo - MDW

Thank you Daniele for the great feedback! :)

Rated 5 out of 5 stars

First time customer. Very happy

First time customer - Euroloo supplied 4 x event toilets for the Middlewich Folk and Boat Festival in June 2024.
Arrived on time, well stocked with paper and sanitiser and were immaculately clean. I was expecting to have to service them a bit on arrival, but no! Ready to go. Great service, nice people and prices are not bad at all. Thanks Euroloo.

June 14, 2024
Unprompted review
euroloo - MDW logo

Reply from euroloo - MDW

Thank you Andy for the great feedback, I'm glad the service and toilets themselves exceeded expectations, we hope the event went well! :)

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