My luggage arrived really quickly it took only 3 days. Process was very simple! However I did not fully read the terms and conditions for DHL duty/tax and had to pay another fee. But other than that G... See more
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Smooth, easy to understand process from booking, payment to collection. This has become my go-to provider when I need my luggage delivered door to door from Europe to the UK. Wil definitely recommend... See more
Prompt pickup, but the carrier DHL could provide a pickup slot so customers aren't waiting all day. Delivery was within 3 days, well before the max delivery duration of 7 days. All items arrived as p... See more
You did indeed a fantastic job. I had some problems in finding a shop in Paris where to print your labels and I believe also other people may have if they aren’t familiar with the town. Probably wou... See more
Company details
Written by the company
Delivering Eurostar passengers' luggage door to door since 2013. We provide seamless, efficient, and reliable door-to-door luggage delivery services across Europe and globally. Popular destinations include Paris, London, Brussels, Amsterdam, Rome, Zurich, New York, Sydney, Tokyo and Seoul.
Contact info
United Kingdom
- euroluggagedelivery.com
4.7
Excellent
440 reviews
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Where’s my luggage????
I’m still waiting for my luggage to arrive back in the UK 😭😭. It’s got my disabled daughter’s clothes and shoes as well as other items that I need!!
The pickup in the UK to France was excellent but the return looks like a disaster.
August 9, 2024
On time
On time - called in advance to brief on what could / could not be in the bag - notified of friend (receiving the bag) of delivery
August 8, 2024
Extremely helpful member of staff
Extremely helpful member of staff . Leo dealt with everything with perfection . He was absolutely helpful , he is a great asset to the company .
Luggage arrived on time as promised .
August 2, 2024
Everything as expected
July 10, 2024
Reliable service
Pick up was prompt. Delivery was earlier than estimated. Great service!
June 27, 2024
The need to leave luggage unlocked is a…
The need to leave luggage unlocked is a bit worrying.
June 14, 2024
Superb service
My first time using the service and I could not be happier!
Friendly and knowledgeable staff, fast delivery times, thoroughly recommended.
May 23, 2024
Everything worked well but long pickup window
Everything worked well. However, the 8 hour window for pickup is far too long. There's no reason why a smaller window can't be communicated on the day!
May 23, 2024
Very satisfied
Very satisfied with the friendly, efficient and reliable service I received.
May 7, 2024
Good service
It was my first experience and it was successful and the timings were punctual. The most important thing is to follow the instructions sent in the email
May 14, 2024
Wrong bag delivered! Pick up date was changed unexpectedly
Pick up date was changed unexpectedly. Wrong bag was delivered which belonged to another customer and gave me a huge hassle to get my bag back.
May 13, 2024
Quick delivery and service
Quick delivery and service! Everything arrived intact. Very happy.
April 23, 2024
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