Thank You for Your Great Support for Delivery of my courier at correct address. I am very Thankful to you just because of you my luggage have been delivered after 45 days between these i have strugg... See more
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See what reviewers are saying
Prompt pickup, but the carrier DHL could provide a pickup slot so customers aren't waiting all day. Delivery was within 3 days, well before the max delivery duration of 7 days. All items arrived as p... See more
You did indeed a fantastic job. I had some problems in finding a shop in Paris where to print your labels and I believe also other people may have if they aren’t familiar with the town. Probably wou... See more
I’m very impressed about the services and travelling with Euro star. Leo and Khrystyna were prompt in responding to my queries. My luggages arrived earlier than the estimated delivery time and in good... See more
Company details
Written by the company
Delivering Eurostar passengers' luggage door to door since 2013. We provide seamless, efficient, and reliable door-to-door luggage delivery services across Europe and globally. Popular destinations include Paris, London, Brussels, Amsterdam, Rome, Zurich, New York, Sydney, Tokyo and Seoul.
Contact info
United Kingdom
- euroluggagedelivery.com
Good service and good customer support.
I'm a travel agent and had the best…
I'm a travel agent and had the best experience working with EuroLuggage getting my clients luggage from Paris to Madrid and then Madrid to Barcelona. Super responsive and helpful. Prices reasonable. Absolutely would recommend!
Thank You for Your Great Support for…
Thank You for Your Great Support for Delivery of my courier at correct address.
I am very Thankful to you just because of you my luggage have been delivered after 45 days between these i have struggled alot as a seafearer. Thank You So Much Euro luggage Delivery
reliable and fast
Fast and worth it
Accuracy in pick up time and dropping…
Accuracy in pick up time and dropping off
Very good communication
A clear and simple way to track my shipment
Thanks
Very good and proactive CS
Very good and proactive customer support by Mish, worked very well. The site and process could be more streamlined and customer centric.
Great customer service
Great customer service, great price, and on time. Will definitely use their services again if needed!
Excellent customer service !!
Excellent customer service !!!
Perfect delivery inside the estimated time , very professional and responsive to my needs.
Would recommend 100%
The driver did not have a means of securing an A4 label to a suitcase, and nor did I.
Picked up 02SEP delivered 04SEP before I arrived.
Brilliant everything went smoothly.
Thankyou for a wonderful experience.
As a 78 year old woman travelling alone, the whole experience was great, from booking my tickets, sending my luggage in advance and the assist, when I had an inquiry everyone made sure they gave me time and the right explanation.
The only thing I didn't like was the food, I would have preferred a selection of sandwiches, also I don't like pasta salade or couscous and the trout is to boney.
Absolutely exceptional service
Absolutely exceptional service
Efficient Inexpensive. Kept me up to date daily with their courier international service. Surprisingly fantastic.
Affordable price
Affordable price, door to door service.
There were some communication issues - unclear on delivery address.
You did indeed a fantastic job.
You did indeed a fantastic job.
I had some problems in finding a shop in Paris where to print your labels and I believe also other people may have if they aren’t familiar with the town. Probably would be better if the labels are brought by the people collecting the luggage . Could the waiting time to collect and deliver the luggage be reduced to half a day instead of all the day long? Again many, many thanks. Livia Catalano
This service was good: early
This service was good, for the most part. The timing could have been clearer. We booked delivery for one date. The confirmation later said that date OR EARLIER. We were told the luggage would be delivered tomorrow on a Wednesday five days earlier than the stated date, then told the same day it would be delivered today. It was delivered that same day. So the bag arrived, but we had to adapt and re-adapt to the unclear scheduling.
Very satisfied.
Picked up on time and delivered promptly and just when I needed it.
Great communication and great service.
Would definitely recommend and would use again. Very satisfied.
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