My luggage arrived really quickly it took only 3 days. Process was very simple! However I did not fully read the terms and conditions for DHL duty/tax and had to pay another fee. But other than that G... See more
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Smooth, easy to understand process from booking, payment to collection. This has become my go-to provider when I need my luggage delivered door to door from Europe to the UK. Wil definitely recommend... See more
Prompt pickup, but the carrier DHL could provide a pickup slot so customers aren't waiting all day. Delivery was within 3 days, well before the max delivery duration of 7 days. All items arrived as p... See more
You did indeed a fantastic job. I had some problems in finding a shop in Paris where to print your labels and I believe also other people may have if they aren’t familiar with the town. Probably wou... See more
Company details
Written by the company
Delivering Eurostar passengers' luggage door to door since 2013. We provide seamless, efficient, and reliable door-to-door luggage delivery services across Europe and globally. Popular destinations include Paris, London, Brussels, Amsterdam, Rome, Zurich, New York, Sydney, Tokyo and Seoul.
Contact info
United Kingdom
- euroluggagedelivery.com
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Great service
Great service and delivery was even faster than expected. They even carried the bags to our front door which was a great help.
Everything went as planned
Everything went as planned, next day delivery, very happy.
Amazing service!
Easy and efficient collection and…
Easy and efficient collection and delivery. Good value for money.
Very Good experience
The delivery was smooth from beginning to end.
The person who picked up the luggage was understanding, very nice and helpful.
The drop off was on time, even earlier than expected.
The courrier was not as helpful as the first one but it’s okay.
Even faster than expected ( 2 days…
Even faster than expected ( 2 days earlier than announced). Best service you can find.
The luggage arrived on time.
Very good service
Excellent
Extremely helpful customer service by email (as couldn’t get through by phone).
Excellent & trouble free collection & delivery.
Didn’t even know this service was an option but would certainly consider using again.
Very quick and painless
Will book their service again
Very quick turnaround time (picked up on 9th and delivered on 11th. Email communication requires some patience (slow response time and incomplete answers) but we got there in the end. Flexible with my change request which was enormously helpful. I probably overbooked the weights but it is on me.
Amazing service
Amazing service, picked up suitcase on time and delivered in a day, very reasonable rate.
Excellent Service and totally reliable
Really great service
Pick up and informative progress good …
Pick up and informative progress good But Lucky that a neighbour saw the delivery as you did not phone the private residence
Excellent service from Khrystyna
Excellent service from Khrystyna who turned around a last minute request in record time. On top of which the luggage was delivered several days ahead of the original date announced. A great service which I will use again. If I had only known before about it!
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