EuropaFoodXB (Le Supermarche) logo
Visit website

EuropaFoodXB (Le Supermarche) Reviews 

438
•
TrustScore 4.5 out of 5

4.6

Supermarket
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful selection of hard-to-find international foods and the extremely protective packaging that safely keeps delicate items secure during transit. People also appreciate the quick shipping times, helpful customer communication, and the very easy website navigation when placing online orders. However, some reviewers were not happy with delivery delays experienced through third-party couriers or occasional issues such as damaged products and incorrect item expiration dates. Despite these minor setbacks with shipping or specific items, most consumers remain very satisfied with their purchases and plan to buy from them again.

What people talk about most

Product

People report positive experiences with product, expressing great satisfaction with the wide range of... See more

Delivery service

Reviewers highlight positive aspects of delivery_service, noting that packages consistently arrive promptly,... See more

Quality

Consumers find quality to be positive and consistently report superior standards across various products.... See more

Order

Customers consistently note positive experiences with order processes, highlighting that ordering is very... See more

Service

Users describe positive interactions with service, highlighting that everything went smoothly and delivery is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, fantastic food, well packaged and delivered within the time frame given. Goods are more expensive than in France (understandably), but it will always be cheaper than going to France.... See more

Rated 5 out of 5 stars

I was so excited when I found my favourite non Uk items available at a competitive price . My first order had 3 items missing as they were not in stock for my delivery date. Quality of everything and... See more

Rated 5 out of 5 stars

Had a good experience with my first order to EuropaFood's online store. There was an issue processing my payment, but they phoned and resolved it. The jars of coffee I ordered were extremely well pack... See more

Rated 5 out of 5 stars

Great trader with a wide range of products available on the website. Ordering is easy and delivery costs are reasonable. Some products are quite expensive, but to get things here in the UK that are... See more

Company replied

Company details

  1. Supermarket
  2. Dairy Store
  3. Food Products Supplier
  4. Italian Grocery Store
  5. Wholesale Food Store

Written by the company

EuropaFoodxb is highly recommended as an online EU food specialist. We offer over 6000 French, Italian, Portuguese and other European products with a wide variety of food available from your favourite cakes, biscuits and yoghurts to oysters and foie gras. We import all our products fresh from Europe and deliver them directly to your door fresh on demand. Free London Delivery for any orders over £60 and for the rest of the country over £80. Nationwide delivery within 3-5 working days including fresh products. No extra taxes or hidden charges. No minimum order is required.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

438 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(438)

60 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Rated 5 out of 5 stars

Great shop and service

Easy user journey on website with a great selection. Prices were very decent. Delivery and customer service were outstanding

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

First Order

This was my first time using europafood xb and what a wonderful experience, easy to use website and easy to place my order. Communications were excellent and delivery was earlier than timescale given, I will definitely be using again in the near future. Just one slight negative but understand why, delivery charge a little bit more than I would wish to pay but we can thank mayor khan for added expenses !
Overall a wonderful experience

October 30, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

What a nice company to deal with

What a nice company to deal with! My order was incorrect when it arrived, it was dealt with quickly and easily. I'm so pleased to find a reliable source of French products too. We don't live in London so our delivery charges were very reasonable. Thanks again xx

October 26, 2024
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Brings France to Northumberland.

Have been unable to travel anymore to France for some years so ordered some French food here. Genuine items and delivered in very well packaged parcel. Enjoying the Rilletes and will try more soon. Recommended.

September 11, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Europa Foods - wonderful experience

Gavottes icecream biscuits - utterly delicious and the best price from Europa Food. Europa notified me at all times ie confirmed order, then sent email to notify me of delivery date & time and followed it with an email. Wonderful service

August 15, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look