Worst customer service received
Worst customer service received. I was catching a late evening flight which was delayed and re-allocated to a different airport. Goldcar which ispart of the europcar group did NOT allow me to pick up my fully pre-paid car on the next morning (it wasn't even 12 hours) from the scheduled pick-up time. Furthermore, they are denying me a refund of a service that I fully pre-paid but they never provided at all.


