European Mint Reviews 

70
TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

I am still waiting for the titanium rounds ordered on August 6, 2025. After sending two emails, the only response I received was: “Once they arrive, your order will be shipped.” I have not received a... See more

Rated 3 out of 5 stars

Just be careful and read fine print. Not bad, but not great any more like couple of years before. Formation of final bill is unclear. When is finally formed has some added costs I didn't expect. I dec... See more

Rated 5 out of 5 stars

I have now made several purchase from European Mint first in May 2025 and at least 4 more at the time of writing this review on the 1st August 2025 and they have never disappointed. My orders are alw... See more

Rated 5 out of 5 stars

I have been buying gold and silver from the European Mint (EM) for over a year now and I must say that they have the best and most responsive sales team that I have dealt with. I live in Qatar and shi... See more

Company replied

Company details

  1. Coin Dealer
  2. Collectibles Store
  3. Gold and Silver Trading Company
  4. Gold Dealer

Written by the company

Purchase silver coins and gold bullion in Europe at the most affordable prices from Estonia. Your premier destination for top-quality coins and bullion!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

70 reviews

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No recent history of asking for reviews

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4.3

All reviews

(70)

8 reviews in the last 12 months

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Rated 4 out of 5 stars

Shop great but please choose different shipping provider!!!

Ordered coins came ok, packed very good without any damage but PLEASE dont use UPS as shipping provider or tell to capital logistic company (european mint use somebody else to provide shipping, so shipping is paid separately from order) I ordered also from other shops in Europe, they use usually DHL or DPD for delivery which work just fine. This was my first (and I hope last) experience with UPS. Very basic tracking, estimated delivery "11.7. - end of the day". Since I got information, that there will be only one attempt to deliver (thanks to covid etc.) so somebody must be at home, I wanted to change delivery to pick up point. To do this, you must register to UPS and agree with hell long conditions, but ok. Once I did this and log in, the whole UPS webside stopped working, even tracking webpage collapsed and I was not able to change delivery. So I took day off in my work to be able to take the package. At 16:30 they wrote me an email that delivery is postpone to next day because of vacations (from tracking - parcel was already in my country and state holydays were last week, this week is normal so...) . The exact time was not mentioned at all "we will let you know the time of delivery as soon as possible". Today I went to work normally (I already spent one day off for nothing), hoping UPS driver will give me a call or SMS and I will let know to somebody. Guess what? No call, no sms, tracking was showing "no time estimation" till 16:00 when the parcel was delivered and just by big big luck somebody was at home to take it. I dont know what would they do if nobody was at home. Left it in front of doors? Give it to the neighbours which I barelly know - sure all good options for packege with valuables :-) So UPS never again, at last not in Czech Rep. (btw review evaluation of UPS in CZ are 2,4/5*, im not the only one with this experiance) I would rather consider travel to Estonia myself to pick it up then use this shipping again :-)

July 12, 2022
Unprompted review
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Reply from European Mint

Dear Mia,

Thank you for taking the time to share your detailed feedback. We’re glad to hear your coins arrived safely and in perfect condition, but we’re truly sorry for the inconvenience caused by the courier service.

While shipping is handled by an external courier partner, we understand how frustrating this experience must have been. Since then, shipping options and processes have been improved, and we now work with a wider range of couriers to offer more flexibility and reliability. Please also rest assured that your shipment was fully insured.

We appreciate your understanding and hope to welcome you back with a smoother delivery experience.

Best regards,
European Mint.

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Rated 5 out of 5 stars

One of the best bullion dealers in Europe

I have been buying gold and silver from the European Mint (EM) for over a year now and I must say that they have the best and most responsive sales team that I have dealt with. I live in Qatar and shipping or customs rules can be challenging in this part of the world. However, EM were always on top of all issues and they always ensured I get my orders the smoothest and fastest way possible. Great deals and range of collections as well! I'll definitely continue buying from EM.

May 11, 2022
Unprompted review
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Reply from European Mint

Dear HN,

Thank you for your kind words and for being a loyal customer! We’re thrilled to hear that you’ve had such a positive experience with our team and that we could ensure smooth deliveries to your location.

We truly appreciate your continued trust in us and look forward to welcoming you back for more great deals and collections in the future.

Best regards,
European Mint.

Rated 5 out of 5 stars

Very fast and responsive servise…

Very fast and responsive servise support ! Very kind and enthusiastic. I took one coin and tested it at chemical laboratory all is fine 9999 purity !!

April 14, 2022
Unprompted review
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Reply from European Mint

Dear Stefan,

Thank you for your kind words! We’re thrilled to hear that you were satisfied with our fast and responsive service. At European Mint, reliability and trust are at the core of everything we do. We take pride in offering only authentic products, and we test everything we sell to ensure it meets the highest standards.

We truly appreciate your trust in us and look forward to serving you again in the future!

Best regards,
European Mint.

Rated 5 out of 5 stars

NICE

Nice customer support got the silver coins :D

March 24, 2022
Unprompted review
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Reply from European Mint

Dear Mads,

Thank you for your kind feedback! We’re thrilled to hear that you had a great experience with our customer support and received your silver coins.

We’d be delighted to assist you with new orders in the future and look forward to serving you again soon!

Best regards,
European Mint.

Rated 5 out of 5 stars

Excelent service

Excelent service. Quality products.
Shipping was smooth.
Communication a bit slow on the answers, all went well!

March 20, 2022
Unprompted review
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Reply from European Mint

Dear Customer,

Thank you for your kind review! We’re delighted to hear that you were pleased with our excellent service and the quality of our products. We strive to improve every day to ensure our customers have the best possible experience.

We look forward to welcoming you back soon!

Best regards,
European Mint.

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Rated 5 out of 5 stars

Really great customer service

Really great customer service! Replying quickly and helpful at all hours, great pricing, many coins and cool collectibles! A great and trustworthy store! Very satisfied to be shopping here!

March 10, 2022
Unprompted review
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Reply from European Mint

Dear Wi,

Thank you for your great feedback! We’re really glad to hear you’ve been satisfied with our service, pricing, and range of products. It means a lot to us to be seen as a trustworthy store, and we truly appreciate your support.

Looking forward to having you back again soon!

Best regards,
European Mint.

Rated 5 out of 5 stars

High quality.

High quality.

Fantastic coins.

Good, fast and friendly communication. Very nice.

I recommend European mint.

Jesper Ternstedt

January 5, 2022
Unprompted review
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Reply from European Mint

Dear Jesper,

Thank you very much for your kind words and recommendation! We’re happy to hear you’re pleased with the quality of our coins and our communication. It’s always our goal to offer both great products and a smooth experience from start to finish.

We appreciate your trust and look forward to your next order!

Best regards,
European Mint.

Rated 5 out of 5 stars

Probably one of the best

Great pleasure to deal. Good prices, prompt replies and very flexible adapting to changes.
The only downside is that I find a small language barrier.
Grateful for all the deals. Thank you

October 7, 2021
Unprompted review
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Reply from European Mint

Dear Customer,

Thank you very much for your kind words and continued support! We’re glad to hear that you’ve been satisfied with our service, pricing, and flexibility. We also appreciate your understanding regarding any language barriers and are always working to improve communication.

We’d be happy to welcome you back anytime and look forward to assisting with your next order!

Best regards,
European Mint.

Rated 3 out of 5 stars

Fedex lost my parcel

Fedex recently lost my parcel and admitted responsibility. Although annoying, I thought this wouldn't be a problem as EuropeanMint would have parcel insurance with fedex. Doesn't matter because EuropeanMint have just flat out ignored all of my emails so now I have lost £3500.
Oh and you'll also need to pay import tax when ordering to the UK (not stipulated anywhere on their site).

Updated 22/11 - was contacted and told they would open an investigation 2+ months ago that could take up to 21 business days, this has long gone and i'm still no closer to a resolution.

Updated 6/22 - I have since been refunded by European Mint in full for the lost order.

September 21, 2021
Unprompted review
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Reply from European Mint

Dear Taylor,

Thank you for your feedback, and we’re pleased the matter was resolved with a full refund. While shipping issues like this are rare, we treat them with the utmost seriousness. Investigations can take time due to courier procedures and investigation, but we always follow through and ensure our customers are fully protected.

All our shipments are insured, and although claims may require some patience, we’ve never left a customer behind. Your satisfaction and trust are our top priority.

We’d be happy to welcome you back anytime.

Best regards,
European Mint.

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Rated 5 out of 5 stars

Great customer service

Great customer service, efficient and reliable, fast and secure discreet postage with first rate items.

July 20, 2021
Unprompted review
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Reply from European Mint

Dear Gabriel,

Thank you for your kind words! We’re pleased to hear you were happy with our service, secure shipping, and the quality of the items. Reliability and discretion are top priorities for us, and we’re glad it showed in your experience.

We’d be happy to welcome you back anytime!

Best regards,
European Mint.

Rated 5 out of 5 stars

Great customer service,amazing value of…

Great customer service,amazing value of gold/silver and reliable shipping.We will buy more for sure in the future,

May 3, 2021
Unprompted review
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Reply from European Mint

Dear Rachel,

Thank you for your great feedback! We’re happy to hear you appreciated our service, pricing, and reliable shipping. It means a lot to us, and we’d be delighted to welcome you back for more in the future!

Best regards,
European Mint.

Rated 5 out of 5 stars

What and great company made a least 6…

What and great company made a least 6 orders with them, and only had one problem? The Norwegian postal service so use private courier. Great staff Great service...

May 2, 2021
Unprompted review
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Reply from European Mint

Dear Marcus,

Thank you for your continued trust and support! We’re happy to hear you’ve had a great experience with us across multiple orders. Sorry again for the issue with the postal service — we now use mostly private couriers to ensure faster and more reliable delivery.

You’re always welcome, and we look forward to your next visit!

Best regards,
European Mint.

Rated 5 out of 5 stars

Thank you so much for the excellent…

Thank you so much for the excellent service! Very fast and kind communication and the packages arrived as promised nicely secured in perfect condition! although you need a little patience for the shipping as it was mentioned on their website due to covid situation these days...overall their service is excellent and very professional and trust worthy! very happy with their service! :)

April 20, 2021
Unprompted review
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Reply from European Mint

Dear Customer,

Thank you so much for your kind words! We’re really pleased to hear that you were happy with the communication, packaging, and overall experience. While some delays were unavoidable during the Covid period, we appreciate your patience and understanding.

We’d be happy to welcome you back anytime for future orders!

Best regards,
European Mint.

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Rated 5 out of 5 stars

Highly Recommended

I have just received my latest delivery. I can't recommend this company highly enough. Very helpful staff and a very professional service.

April 2, 2021
Unprompted review
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Reply from European Mint

Dear Customer,

Thank you for your kind feedback and continued trust! We’re glad to hear your delivery arrived smoothly and that you’ve been satisfied with our service and team. Your recommendation means a lot to us.

We look forward to welcoming you back again soon.

Best regards,
European Mint.

Rated 5 out of 5 stars

Great silver prices and quick…

Great silver prices and quick delivery!!

Will definitely order again

February 8, 2021
Unprompted review
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Reply from European Mint

Dear Donāts,

Thank you for your great feedback! We’re glad you were happy with both the pricing and delivery. We’d be happy to serve you again anytime and look forward to your next order.

Best regards,
European Mint.

Rated 5 out of 5 stars

Highly Recommended

I have EM several times now and have never been disappointed. The quality and range of products is excellent and the packaging and delivery is great although sometimes the delivery time can be a little long, but that is only moan. I would heartily recommend EM to anyone looking to but precious metals.

December 24, 2020
Unprompted review
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Reply from European Mint

Dear Iain,

Thank you for your continued trust and thoughtful feedback! We’re very happy to hear that you’ve consistently been satisfied with our product quality, range, and packaging. We understand that delivery times can occasionally take longer, and we truly appreciate your patience.

We’d be delighted to welcome you back anytime and are grateful for your recommendation!

Best regards,
European Mint.

Rated 5 out of 5 stars

More than positive experience

More than positive experience, very nice coin, careful packaging. Slightly long shipping times, however everything ok. I will definitely purchase again.

December 22, 2020
Unprompted review
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Reply from European Mint

Dear Pietro,

Thank you for your kind feedback! We’re happy to hear you were pleased with the coin and careful packaging. Shipping times can occasionally be longer, especially with pre-sale items, but in the end everything arrives safely. You’re always welcome, and we look forward to your next order!

Best regards,
European Mint.

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Rated 5 out of 5 stars

great service, 1 year relationship RELIABLE

I have had a great relationship with Europeanmint.com for over a year, I have purchased large quantities of bullion from them on multiple occasions. I found out about this company from BackyardBullion and the Silver Forum. Always great product and excellent customer service. Reliable is what you want in a bullion dealer. Customer service is great, multilingual, very fast and knowledgeable responses by email. Helped me with making payments by SWIFT on a number of occasions. 5 stars any day.

December 17, 2020
Unprompted review
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Reply from European Mint

Dear Customer,

Thank you for your trust and support over the years! We’re very glad to hear that you’ve consistently been satisfied with our service, products, and support — especially for larger orders. Reliability is exactly what we strive for, and it’s great to know that shows in your experience.

You’re always welcome, and we look forward to serving you again soon!

Best regards,
European Mint.

Rated 5 out of 5 stars

European Mint - review

European Mint is a long term reliable business partner of ours. Good communication and timely implementation of agreements.
Rado, Pressburg Mint

December 1, 2020
Unprompted review
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Reply from European Mint

Dear Rado,

Thank you for your kind words and continued partnership. It’s always a pleasure working with you and the Pressburg Mint team. We truly value the trust and cooperation built over the years and look forward to many more to come.

Best regards,
European Mint.

Rated 5 out of 5 stars

A GREAT COMPANY would like to say these people are…

I would like to say these people are great no problem s at all my twenty Philharmonic silver coins arrived i trust this company . yes i hope to buy from them again .kev

October 26, 2020
Unprompted review
European Mint logo

Reply from European Mint

Dear Kevin,

Thank you for your kind words and trust! We’re glad your Philharmonic coins arrived safely and that you had a smooth experience. You’re always welcome, and we look forward to your next order!

Best regards,
European Mint.

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