I am still waiting for the titanium rounds ordered on August 6, 2025. After sending two emails, the only response I received was: “Once they arrive, your order will be shipped.” I have not received a... See more
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Just be careful and read fine print. Not bad, but not great any more like couple of years before. Formation of final bill is unclear. When is finally formed has some added costs I didn't expect. I dec... See more
I have now made several purchase from European Mint first in May 2025 and at least 4 more at the time of writing this review on the 1st August 2025 and they have never disappointed. My orders are alw... See more
I have been buying gold and silver from the European Mint (EM) for over a year now and I must say that they have the best and most responsive sales team that I have dealt with. I live in Qatar and shi... See more
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Purchase silver coins and gold bullion in Europe at the most affordable prices from Estonia. Your premier destination for top-quality coins and bullion!
Contact info
Narva mnt 5, 10117, Tallinn, Estonia
- +44 20-3287-2999
- sales@europeanmint.com
- europeanmint.com
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Shop great but please choose different shipping provider!!!
Ordered coins came ok, packed very good without any damage but PLEASE dont use UPS as shipping provider or tell to capital logistic company (european mint use somebody else to provide shipping, so shipping is paid separately from order) I ordered also from other shops in Europe, they use usually DHL or DPD for delivery which work just fine. This was my first (and I hope last) experience with UPS. Very basic tracking, estimated delivery "11.7. - end of the day". Since I got information, that there will be only one attempt to deliver (thanks to covid etc.) so somebody must be at home, I wanted to change delivery to pick up point. To do this, you must register to UPS and agree with hell long conditions, but ok. Once I did this and log in, the whole UPS webside stopped working, even tracking webpage collapsed and I was not able to change delivery. So I took day off in my work to be able to take the package. At 16:30 they wrote me an email that delivery is postpone to next day because of vacations (from tracking - parcel was already in my country and state holydays were last week, this week is normal so...) . The exact time was not mentioned at all "we will let you know the time of delivery as soon as possible". Today I went to work normally (I already spent one day off for nothing), hoping UPS driver will give me a call or SMS and I will let know to somebody. Guess what? No call, no sms, tracking was showing "no time estimation" till 16:00 when the parcel was delivered and just by big big luck somebody was at home to take it. I dont know what would they do if nobody was at home. Left it in front of doors? Give it to the neighbours which I barelly know - sure all good options for packege with valuables :-) So UPS never again, at last not in Czech Rep. (btw review evaluation of UPS in CZ are 2,4/5*, im not the only one with this experiance) I would rather consider travel to Estonia myself to pick it up then use this shipping again :-)

Reply from European Mint
One of the best bullion dealers in Europe
I have been buying gold and silver from the European Mint (EM) for over a year now and I must say that they have the best and most responsive sales team that I have dealt with. I live in Qatar and shipping or customs rules can be challenging in this part of the world. However, EM were always on top of all issues and they always ensured I get my orders the smoothest and fastest way possible. Great deals and range of collections as well! I'll definitely continue buying from EM.

Reply from European Mint
Very fast and responsive servise…
Very fast and responsive servise support ! Very kind and enthusiastic. I took one coin and tested it at chemical laboratory all is fine 9999 purity !!

Reply from European Mint

Reply from European Mint
Excelent service
Excelent service. Quality products.
Shipping was smooth.
Communication a bit slow on the answers, all went well!

Reply from European Mint
Really great customer service
Really great customer service! Replying quickly and helpful at all hours, great pricing, many coins and cool collectibles! A great and trustworthy store! Very satisfied to be shopping here!

Reply from European Mint
High quality.
High quality.
Fantastic coins.
Good, fast and friendly communication. Very nice.
I recommend European mint.
Jesper Ternstedt

Reply from European Mint
Probably one of the best
Great pleasure to deal. Good prices, prompt replies and very flexible adapting to changes.
The only downside is that I find a small language barrier.
Grateful for all the deals. Thank you

Reply from European Mint
Fedex lost my parcel
Fedex recently lost my parcel and admitted responsibility. Although annoying, I thought this wouldn't be a problem as EuropeanMint would have parcel insurance with fedex. Doesn't matter because EuropeanMint have just flat out ignored all of my emails so now I have lost £3500.
Oh and you'll also need to pay import tax when ordering to the UK (not stipulated anywhere on their site).
Updated 22/11 - was contacted and told they would open an investigation 2+ months ago that could take up to 21 business days, this has long gone and i'm still no closer to a resolution.
Updated 6/22 - I have since been refunded by European Mint in full for the lost order.

Reply from European Mint
Great customer service
Great customer service, efficient and reliable, fast and secure discreet postage with first rate items.

Reply from European Mint
Great customer service,amazing value of…
Great customer service,amazing value of gold/silver and reliable shipping.We will buy more for sure in the future,

Reply from European Mint
What and great company made a least 6…
What and great company made a least 6 orders with them, and only had one problem? The Norwegian postal service so use private courier. Great staff Great service...

Reply from European Mint
Thank you so much for the excellent…
Thank you so much for the excellent service! Very fast and kind communication and the packages arrived as promised nicely secured in perfect condition! although you need a little patience for the shipping as it was mentioned on their website due to covid situation these days...overall their service is excellent and very professional and trust worthy! very happy with their service! :)

Reply from European Mint
Highly Recommended
I have just received my latest delivery. I can't recommend this company highly enough. Very helpful staff and a very professional service.

Reply from European Mint
Great silver prices and quick…
Great silver prices and quick delivery!!
Will definitely order again

Reply from European Mint
Highly Recommended
I have EM several times now and have never been disappointed. The quality and range of products is excellent and the packaging and delivery is great although sometimes the delivery time can be a little long, but that is only moan. I would heartily recommend EM to anyone looking to but precious metals.

Reply from European Mint
More than positive experience
More than positive experience, very nice coin, careful packaging. Slightly long shipping times, however everything ok. I will definitely purchase again.

Reply from European Mint
great service, 1 year relationship RELIABLE
I have had a great relationship with Europeanmint.com for over a year, I have purchased large quantities of bullion from them on multiple occasions. I found out about this company from BackyardBullion and the Silver Forum. Always great product and excellent customer service. Reliable is what you want in a bullion dealer. Customer service is great, multilingual, very fast and knowledgeable responses by email. Helped me with making payments by SWIFT on a number of occasions. 5 stars any day.

Reply from European Mint
European Mint - review
European Mint is a long term reliable business partner of ours. Good communication and timely implementation of agreements.
Rado, Pressburg Mint

Reply from European Mint
A GREAT COMPANY would like to say these people are…
I would like to say these people are great no problem s at all my twenty Philharmonic silver coins arrived i trust this company . yes i hope to buy from them again .kev

Reply from European Mint
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