Great company, which does exactly what we agreed. Great workers who are knowledgeable, friendly and approachable, skilled at what they do (facias and soffit board) and tidied up without needing to be... See more
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The French doors that were installed look fantastic and the old patio doors were taken away. The two fitters were great arrived when they said worked tirelessly were professional, polite, respectful... See more
Company replied
The fitters were very efficient, polite and took all waste away with them. I am really pleased with all the work EuroSeal have done for me this year. Front door, side French doors. Two windows. Gre... See more
We are very pleased with our windows! All windows from Euroseal are high quality and fitted in an exceptional way. Installers arrived promptly and cleaned well before they left. Overall communicatio... See more
Company replied
Company details
Written by the company
Euroseal is a kind approaching and professional window company that supply's services such as, replacement windows, doors, fascia's, conservatory's and more. We provide affordable quotes to all customer requests and aim to improve and expand our company to achieve great customer satisfaction.
Contact info
47-53 Trinity Street, ST1 5LQ, Stoke-on-Trent, United Kingdom
- 01782 211100
- info@eurosealwindows.co.uk
- eurosealwindows.co.uk
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 61% of negative reviews
Typically replies within 48 hours
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Good product and great installation but …
I will provide two reviews - one very positive and one negative.
Firstly the product and installation. The Euroseal windows and patio doors we have had installed are very good. The two installation teams we have had were exceptional- Kevin Kelsey stands out as one of the best in my experience.
Secondly the back office and sales teams. Overall they let down any recommendations I might have for Euroseal. I found the lack of communication from the office frustrating and had to ring the day before installation to get confirmation. The sales force are extremely pushy and apply pressure. So much so that I doubt I will use them again - a great pity since they have a good product and very skilled installation teams.
June 12, 2026
Unprompted review
Reply from Euroseal Windows Ltd
Dear Geoff,
Thank you for your review, it is much appreciated and we're happy that you love our product and installation, I'm sorry that our office team have let you down that is very regrettable and will get rectified immediately, firstly every customer should receive a email from us confirming the installation date and time, could you let me know if you received this, and secondly I will look into who came to see you for your order, could you please provide your details as without this I can not look into this further, and we do look at every review, as these reviews do constantly help the company move forward, these reviews push us a company to do better. Please do consider us for anymore work, yes the office team have let you and me down which I guarantee I will retrain and make sure this lack of communication doesn't repeat, but it is the product that best describes us, as you can see how great it is when its fitted, and If you contact me in the future I will endeavour to get the best price possible.
Please email me at
allenbrookes@eurosealwindows.co.uk
Kind regards
Allen Brookes
Overall good experience and happy with…
Overall good experience and happy with the work
However they did try to push the date back by 2 weeks
June 15, 2026
Unprompted review
New garage door
Everything was handled well, from the initial organisation to the actual installation.
I’ve used EuroSeal on a number of previous occasions and find them careful and always helpful.
June 9, 2026
Unprompted review
Reply from Euroseal Windows Ltd
Hello Alyson, Thank you for taking the time to leave us such a lovely review, we really appreciate your feedback and it is nice to hear that you are delighted with your new Installation along with the service that you received from us throughout your experience.
Many Thanks
Euroseal
Keep harassing me
01.07.2026: They have contacted me again harassing me. This time I got the guy who was coming to visit me - he was called Andrew. I shall be contacting the office in Stoke on Trent regarding this. I am not letting this go. Hounding me like mad to update the quote they have for me. I will update further once I have spoken to them today
Keep harassing me. I've told them NO. I have asked for there address to DSAR them to see how they have obtained my details. I have been advised that this was shared by a third party - which breeches the GPDR. Then they hung up on me. If this is the same company they have been fined by the ICO for their hard cold calling sales tactics. Has someone got their address for me to do this. No a happy person
June 16, 2026
Unprompted review
Reply from Euroseal Windows Ltd
Update. 01/07/26
Dear Deborah,
Another fake review, come on please, This is ridiculous, I'm sure you have better things to do than leave fake reviews. We are recruiting if you are interested.
Update 21/06/26
Update,
As Deborah, never responded to Trustpilots request for more information, to make sure this review is genuine, then we deem this a Fake review, in fairness after reading this review anyone can see its fake, I mean who asks on Trustpilot if someone can give them an address for a company, please if your trying to give us a fake review please make it better than this one.
Hi Deborah,
Apologies if you have had calls you didn't ask for, we only use GDPR approved data, so if you have had a call off us, at some point you have agreed to phone calls off marketing companies, and if someone asks to be removed from Euroseal , there number is quickly blocked off all our telephone systems, if you write to us we are to happy to supply you all the details off where we obtained your data.
Trust Pilot will now request your details and also our address is at the bottom of this review, I'm surprised you didn't see our address in the newspaper from the ICO fine, or any internet search will tell you where we are, rather than you having to ask people on here. As unfortunately Deborah Trustpilot isn't like Facebook where you can message each other.
Also for your information the ICO fine was from 5 years ago where we made a call to one person, who had asked not to be called, which we agreed we had made, and we were fined for. We had broke the guidelines and we paid for it, Since then it has never happened. Mistakes do happen.
Now as I have said before in Trustpilot reviews there is a Window company out there who every now and again leave a fake 1 star review to try and give us a bad scoring. So Trustpilot ask for your name and Address to prove you have had a genuine interaction with us, and confirms if we have made that call, If you do not respond to there request, we will deem this a another fake review.
Kind regards
Allen Brookes
Euroseal Windows
47/53 Trinity St
Hanley
Stoke On Trent
ST1 5LQ
Reply from Euroseal Windows Ltd
Hello Andrea, Thank you for your wonderful review. We at Euroseal love nothing more than doing a cracking job for our amazing customers!! If you could be kind enough to spread the word to your family friends it would be much appreciated.
Thanks again
Euroseal windows
Had our fascia boards done yesterday
Had our fascia boards done yesterday. Super happy with how they look and how friendly the workers were!
June 15, 2026
Unprompted review
Reply from Euroseal Windows Ltd
Hi there Georgia, were so glad that you’re happy with workmanship of our lovely fitting teams. Thank you so much for taking the time to write this amazing review it really means a lot to us.
Thank you once again
Euroseal windows
The staff were very polite
The staff were very polite through the whole process cleaned up any messes left behind and respectful of house and garden, good quality of work
June 10, 2026
Unprompted review
Reply from Euroseal Windows Ltd
Hello J, Thank you for your wonderful review. We at Euroseal love nothing more than doing a cracking job for our amazing customers!! If you could be kind enough to spread the word to your family friends it would be much appreciated.
Thanks again
Euroseal windows
The sales person told me that it was a…
The sales person told me that it was a one time deal, for today only and I felt pressured to sign up. This should not be the case. A customer has the right to think about the offer at least for 24 hours before paying a deposit.
June 15, 2026
Unprompted review
Reply from Euroseal Windows Ltd
Update, 19/06/26
Trustpilot has requested Information from Mr Spencer to verify if this is a genuine review, where he has 3 days to respond, as no response has been given then we can only assume this is a fake review.
Dear Chris,
Apologies if you feel you have had a bad experience with Euroseal, and of course every customer can have time to think about the quotes that we give, we do give a free 12 month quote out to everyone.
If we are giving you a trade install price, where we have an offer on, the company only allocates a certain number of these, so when available we do ask if the customer would be interested to see what price we can do, we will offer the price, and if you say you want 24 hours, then of course we will leave it with you, we will explain though that if the trade slots are filled, then we can't come back to you at that discounted price.
If you ring us after 24 hours and we still have slots available then you would get the trade slot price. If there gone then its back to our normal price list, which is still great for the quality we offer. There is no pressure in any way, and we don't use hard sales tactics, the pressure is on us to make sure you get the right price, Now most people will come back to us even if the trade prices are not available, as they are overly impressed by how long the company has been trading and the high quality of products we offer.
So apologies if one of my team didn't explain himself properly and I will bring them in for more training.
Kind regards
Allen Brookes
Beautiful windows and doors
Windows and doors are perfectly fitted by lovely fitters. Excellent quality windows and composite front door.
Loses a point on calls with main office where what we were told prior to quotes being given was a little misleading (length of quote validity and discounts available) which has led to confusions when salespeople have given official quotes. This was quick to be resolved by the salespeople to get the sale made.
June 12, 2026
Unprompted review
Great staff quality workers
Great staff quality workers, fast and efficient great job all around.
June 8, 2026
Unprompted review
⭐⭐⭐⭐⭐ Exceptional Quality and…
⭐⭐⭐⭐⭐ Exceptional Quality and Professionalism.
From my very first inquiry, Euro Seal provided absolutely great service. Every member of the staff I interacted with was incredibly friendly and helpful, making the whole process completely stress-free.
We are absolutely thrilled with our new high quality windows—they look fantastic and feel incredibly secure! I also want to give a huge shoutout to the excellent installation team. They arrived on time, worked efficiently, and were extremely respectful of our property, making sure to keep everything perfectly clean and tidy throughout the entire job.
Overall, this was a truly professional service from start to finish. I would highly recommend them to anyone looking to upgrade their home, and we will definitely use them again in the future!
June 1, 2026
Unprompted review
Reply from Euroseal Windows Ltd
Hello Justyna, Thank you for your wonderful review. We at Euroseal love nothing more than doing a cracking job for our amazing customers!! If you could be kind enough to spread the word to your family friends it would be much appreciated.
Thanks again
Euroseal windows
Great experience with this company
Great experience with this company. The guys they sent out to fit the windows were lovely and extremely helpful.
Highly recommend
June 4, 2026
Unprompted review
Turned up as they said
Turned up as they said, door was fitted in only a short time and left clean and tidy
June 4, 2026
Unprompted review
Reply from Euroseal Windows Ltd
Hello Sean, Thank you for your wonderful review. We at Euroseal love nothing more than doing a cracking job for our amazing customers!! If you could be kind enough to spread the word to your family friends it would be much appreciated.
Thanks again
Euroseal windows
Would definitely use this company again
Would definitely use this company again
June 2, 2026
Unprompted review
The 2 gents worked all the time they…
The 2 gents worked all the time they were here and they cleaned up after themselves, no mess left only dust to clean up, very pleased with their work
June 3, 2026
Unprompted review
Service was great quality spot on staff…
Service was great quality spot on staff great cound not find any faults made up with my new front door looks amazing👍
June 4, 2026
Unprompted review
Great job
The guys were here bright and early. They got on with the job and finished quicker than I thought they would. They did a great job, I'm really pleased with the outcome. I would highly recommend them.
June 2, 2026
Unprompted review
Quick job done.
The lads came within the time given, were efficient, worked as quiet as possible (except for the drilling) and completed the installation of my back door quickly. They swept up, and mopped when they had finished. Then I was shown how to use the keys (different from my usual ones) and was given 3 of them for my use.
Thank you.
June 4, 2026
Unprompted review
Scheduling and communication issues
Salesman and fitters were all fine and didn't have any issues.
As are the windows themselves, no problems there.
Problem I had was with the scheduled installation date.
The original date as stated on the contract was scheduled for the 27/5. However no one turned up, and after calling Euroseal I discovered that it had actually been booked in for the day after, 28/5. I had no communication in regards to this mix up and had already taken time off work to be at home. So I had to quickly get the next day off at extremely short notice to be there when they arrived.
However, the next day after waiting around I received a call from the fitters saying they wouldn't be able to make it in time to fit the windows and would need to reschedule again for the following week. So once again I had to rearrange my own schedule at short notice so I could be at home, wasting two of my own personal days off.
This was first time using this company and it didn't leave a very good first impression.
May 27, 2026
Unprompted review
Reply from Euroseal Windows Ltd
Hello, Thank you for taking the time to leave us a review, we appreciate your feedback and it is nice to hear that you are very pleased with your completed installation. We apologies with regard to the changes of installation times and dates, on occasion sometimes installations have to be moved and rearranged, apologies if this occurred during your job. We have ensured that the feedback you have provided has been noted so that we can use it to improve our service in the future.
Thanks again
Euroseal Windows
Work men were professional and tidy…
Work men were professional and tidy happy with the completed job
June 1, 2026
Unprompted review
Reply from Euroseal Windows Ltd
Hi there, were so glad that you’re happy with workmanship of our lovely fitting teams. Thank you so much for taking the time to write this review it really means a lot to us.
Thank you once again
Euroseal windows
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