Poor remedy on faulty product
I will leave you the prospective consumer to draw a conclusion nbased on fact and not opinion. I will conclude with a question.
I placed a large order with Evatech, one of the items was, out of the box, faulty. It was returned. I received an e-mail from Evatech (points for observaton; no replacement, no refund).
I hope this email finds you well.
We have received and tested the faulty unit.
We, unfortunately, do not have stock to replace the unit with the same model.
We will send an in-store credit note in 2 to 3 business days.
The credit will be sent in the form of a PDF document attached to the mail.
Post this communication the product continues to be actively sold by Evatech (links are not allowed in this forum but check for yourself). To confirm this I tested the availibility and the system took me all the way to checkout.
They may be good for the casual gamer who has time to mess around with credit notes but are fatal for corporate work or those with time constraints who rely on reliable and honest support.

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