Evelyn Boutique Reviews 

141
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, most reviewers were let down by their experience overall. Many customers found that the products received were of poor quality, often made from cheap materials like plastic instead of advertised leather, and did not match the online descriptions or images, frequently having incorrect sizing. Reviewers also experienced significant delays or complete non-receipt of their orders, sometimes waiting months without communication from the merchant. A major point of frustration for customers was the return process, which often required shipping items back to China at their own considerable expense. Many reported that the company offered only partial refunds or store credit instead of full reimbursement, even for faulty or incorrect items, and some struggled to get any response or found that stated return policies were not honored.

What people talk about most

Product

Reviewers mention significant dissatisfaction with the product, frequently citing discrepancies between... See more

Quality

Customers consistently express disappointment with the quality of products, frequently describing items as... See more

Order

People report negative experiences with order, with many advising others not to order from this company due... See more

Return policy

Clients share negative opinions on the return policy, with many reviewers expressing frustration over having... See more

Refund

Reviewers highlight negative aspects of refund, with many reporting that the company does not provide full... See more

Reviews shaping this summary

Rated 1 out of 5 stars

want to return a new item??? their response: Our company does not offer free return labels. To ensure you receive a full refund for your order, it will need to be returned to our warehouse in C... See more

Rated 1 out of 5 stars

Bought shoes from here, sucked in by price before realising, then cancelled in line with their cancellation policy but they sent anyway. Clearly not remotely leather and arrived absolutely wreaking of... See more

Rated 1 out of 5 stars

NO idea the label was from Asia. The site looks SO Australian. Tracking … is ridiculous, use a fortune teller instead. Time line … book a flight OS and go to factory it would be quicker. Cust... See more

Rated 1 out of 5 stars

Ordered $300. from internet looking for different designs. Received items, decided immediately that I was taken for a ride. Quality was low. Shoes were hard, didn't even try on. Contacted them with no... See more



Contact info

1.3

Bad

TrustScore 1.5 out of 5

141 reviews

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No recent history of asking for reviews

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1.3

All reviews

(141)

64 reviews in the last 12 months

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Rated 1 out of 5 stars

SCAM!

SCAM!! There is no boutique in SAn Francisco. The goods come from China with no brand labels. They're cheaply made, the fabric is cheap and not as represented, and the fit is awful. I've tried to reach them to start the return process and they have not responded to my web inquiry and by phone (found on my bank statement; not on the website), they've hung up on me three times

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Another cheap China store - don’t shop!!

This company advertises that they are in the US but it’s in China. Thus, if you want to return something it’s on you to pay $30-45 postage. The blouse I ordered was very cute in the picture but when received it was cheap and not attractive at all.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Don't waste your money!

If I could give negative numbers I would. Returns are impossible. The items I ordered (2 blouses and a pair of shoes) did not fit (blouses ran large, heel too wide on shoes), and the one blouse I wanted to keep was unavailable in my size. After multiple emails back and forth (almost a 1 month process), I was told the cost of shipping returns would be my responsibility. Not my favorite answer, but ok, until after 2 more emails I was told that the "return warehouse" was located in China!

May 19, 2025
Unprompted review
Rated 1 out of 5 stars

Poor Quality

I ordered an outfit and shoes at the same time. Total order was $98.92. It took the outfit roughly 2wks to arrive. It didn’t look as nice as pictured, but it wore well. The shoes took a month to arrive and were absolute trash. When they did, they were crushed inside a plastic bag. The shoes are plastic with fake leather look and poorly constructed, even for cheap shoes. I immediately asked for return and refund. I was told the average cost for return began between $30-45, plus any customs fees. Of course, the shoes were $40.46! Alternative offers were 25% refund or 230% discount code for another purchase.

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE. THIS IS A SCAM SITE!

This is a scam! Do not order from them.
1). There is no shop in San Francisco. Only in China.
2) They print in big letters on the website 90 DAY RETURNS. Actually returns must be sent to a warehouse in China at the customer’s expense.
3) The quality of the Boho Dress is horrible. It looks nothing like the picture and is very cheap fabric. The shape of the dress is also different.

June 24, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give a zero for these…

If I could give a zero for these clothes I would. They feel strange and are see through. Very cheaply made. If you want to return anything you have to send it to China. There is no store in San Francisco. It’s a drop ship location for very cheap clothes.

June 26, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 3 linen shirts

I ordered 3 linen shirts, and received 3 100% polyester shirts instead. I emailed them to let them know the mistake they made, and they told me I had to return it to their factory in China at my expense. This was 100% false advertising, since they claim it's 100% linen, but it's actually 100%. I can provide the order I made, where it states the material that I was told I would get. I can also provide pictures of what I received. $115 wasted on their trash. Target has way better quality than what I received. I wouldn't doubt it if it was Temu, and they just resell it.

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD does not send what you order

I purchased a pair of sandals. they just arrived and are NOT the same as the picture. Very poor quality. I emailed them but they said too bad in their terms. I showed them pictures as well. Buyer DON'T purchase from them

June 24, 2025
Unprompted review
Rated 1 out of 5 stars

Spent $80 ordering two tops

Spent $80 ordering two tops, but only received one. The top was not the color I ordered, and the fabric was cheep and almost see through.

I honestly thought this was a USA company and the item would ship from here.

They offered me a 10% refund!! What an insult. Oh, and they say you can give it a friend, etc if you do not want to keep the item.

DO NOT ORDER FROM THIS COMPANY!!!

June 20, 2025
Unprompted review
Rated 1 out of 5 stars

You are not a company based in San…

You are not a company based in San Francisco, moving to Florida. I ordered 3 items, $128 on June 7th. As of June 20th, I have received nothing, except an email saying my items are on the way and have been delayed in shipping. The shipping notice state entered the "mainland", what in the world is that? Are you shipping from the moon. This is fraud, and I will never receive the three dresses I bought, one of which I was going to wear to a wedding on June 28th. What goes around, comes around, remember that.

June 20, 2025
Unprompted review
Rated 1 out of 5 stars

This is total Chinese fraud.

This is total fraud. I too fell for the "San Fran boutique store" line. The pics were great. The garbage I received was nothing like them. Any positive reviews here were paid to write them. And yes, must ship this plastic stuff to China for any kind of refund (which means CC company won't help me because "I can return them"). More than ever now, buyer beware and stay away from random ads. Stick with trusted and longstanding US companies.

June 13, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT

SCAM ALERT
Ordered 3 outfits for $194. Only received 2.
Tried to return and received this message:

As a customer, you are responsible for covering the return shipping costs to our warehouse in China. We recommend sending the return with Track & Trace, as we cannot take responsibility for lost returns. The shipping costs to China start at a minimum of $30-$45. Also the return shipping costs may increase depending on the size and weight of the items. Additionally, there is a high likelihood that your package may be held by customs, which could result in additional fees before your order reaches our warehouse in China. However, we are not responsible for these costs.
Such a scam.

June 19, 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE CHINA SCAM

BEWARE CHINA SCAM. They make you believe is a store from SF but nope this is just a scam from China with really low quality products that look and feel nothing like the pictures.

June 19, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam out of China

This is a scam out of China. Worse experience ever. You can't even recover through your CC, they are soo clever and crooked. Clothes you eventually might get are throwaway junk and return policy is sending back to China. Beware!

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud- just junk

sucked in by their story of closing a store in SF. I foolishly ordered 3 items (about 3 weeks ago). One pair of shoes advertised as leather arrived- totally synthetic and poor design. Cheap and ugly. The other 2 items- no telling if I will ever see them.

This is the first one star review I have ever written.

June 16, 2025
Unprompted review

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