Evelyn Boutique Reviews 

I got an ad for Evelyn Boutique stating they were clearing product from their San Francisco store as they moved to Florida, so were offering great sale prices. Reviews on their website sounded credible that they had good quality. Should have known that no materials stated meant polyester. I ordered 3 outfits that came one by one over the next few weeks. Turned out all were made in China of polyester - 2 things I always decline to purchase. No outfits were as nice as shown online. I learned that to return them they have to be shipped to China warehouse (est $30-$40), plus possibly more if hung up in customs. They offered 10% refund to keep and give away (which is what I will do). VERY disappointed that I got sucked into this purchase.

I ordered on April 26th & my merchandise has not arrived yet as of June 16th. Guess I'm out of $40. When emailing them they keep saying it's in transit. Must be on a slow boat from China.

The website banner clearly says free returns and that they are based in "the heart of San Francisco". Stupid, stupid me.
I am usually the most cautious on-line purchaser in the world but the quality of their website and with San Francisco being so close, I ordered without due diligence.
When I saw the tracking information from China, I knew I was in trouble.
It will cost me $45 to ship the items back to China.
As for the clothes? I swear to God they must be flammable and look nothing like the quality of clothes in the photos.
If there are any reviews higher than a 2, take it as a fake review because I have no doubt this company planted it.
The return address is a fulfilment center in Vernon, CA. Depending on my conversation with them, I may be writing a review about them as well.
Stay away from this company. Far, far away.

The clothes took weeks to arrive and were so thin, I could see through two layers of fabric. The seams appear loose and the fabric is itchy. Do not waste your money with this company!

This is a scam! DO NOT buy from here. Do a search for Evelyn Boutique in SF and it doesn't exist. So ignore any ad you see claiming they're closing and having a huge sale. I almost made a purchase and then I noticed a dress on the site that I'd looked for previously but discovered the image was pulled off the web elsewhere and claimed to be sold by a different store, also supposedly in the Netherlands.

only one star because I can't leave zero! I placed an order on 4/23, with the expectation that it would be shipped from San Francisco, since they said their store was closing. Well, the items were broken into 3 shipments, all from China. The Evelyn's tracking app only tracks from China to the mainland. However I found another app that could track these packages and it says, no update since 5/18. It is now 6/12. When I contact the company and say the shipment is obviously lost, please refund my money. They say they can't because it's in transit, but if I'm not satisfied with the products, I can return them in 30 days. Well, it's been 51 days since I ordered... They are no longer responding to my emails. I sent one last email today and If I don't get an immediate response, I will deny the charge on my credit card. I hate dealing with people like this!

If I could rate with -stars I would!! Please don't order from this company. The website and advertisements show a beautiful boutique in San Francisco with stunning clothes. After I ordered, a purchase came up that it went to the Netherlands. I immediately emailed them and they assured me the clothes were from their boutique but that the monies just went to the Netherlands. My order came on different days and with each piece I knew I had been scammed. Their emails back to me were illegible as their words were typed over my emails. Email after email went asking for a return form (which they said I needed and that they wanted me to be satisfied).
Finally, yesterday, they said all my clothes and shoes (which smelled so bad of chemicals and cheap plastic had to be shipped back to CHINA and I would have to pay over $40 for that but that they would give me partial credit of $10 if that's what I wanted. Needless to say, this is a first class SCAM--these companies should be ashamed!

I ordered a dress from Evelyn Boutique over three months ago and have yet to receive the correct item. Shockingly, they sent the wrong dress twice and have still not sent the dress I originally ordered. Despite multiple attempts to resolve the issue, the boutique has refused to issue a refund and has not provided any meaningful customer support. This experience has been incredibly frustrating and disappointing. I would not recommend ordering from Evelyn Boutique unless you’re prepared for poor service, unfulfilled promises, and a lot of wasted time.

I would give zero if I could. It’s a scam. I ordered dresses - they arrived with no tags. Looked nothing like the photos from the catalog and was told I had to ship back to china to get a refund. Shipping starts at $35. Buyer BEWARE!!

This is a terrible scam. Shows slick store front in San Francisco with beautiful clothing. Once ordered, they constantly update the order in its chain of delivery to you. It is constantly coming and tells where it is in the delivery system from CHINA. 6 weeks after ordering I had received 2 item. They were unwearable. If I was to return them I had to pay shipping back to China. I contacted my credit card company and the full amount has been credited back to me. DO NOT ORDER. AGGRAVATION AND INFERIOR MERCHANDISE. A LESSON LEARNED.

If i could give a negative star i would ! The FABRIC FOR THEIR DRESSES WORSE THAN THE WORST SHOWER CURTAIN MATERIAL! Cheesy CHEAP UGLY PLASTIC FABRIC ILL FITTING - PAY TO SHIP BACK TO CHINA#%^€¥!!!! HORRIBLE SERVICE! HORRIBLE PRODUCT!! HORRIBLE PEOPLE!

I had a similar experience as described by other reviewers. I thought that I had done my due diligence by looking at their website which stated they were located in San Francisco and were having a relocation sale. They were moving to Florida. I have been burned before by other internet sales .... so I purposely check their return policy. I placed my order and then the red flag warnings started appearing. My tracking indicated that it was arriving from a mainland location.... not San Francisco. The packages arrived on a staggered schedule. I ordered two pairs of sandals .... neither one of them remotely resembled what I had ordered. One was definitely the wrong size. The summer dresses were poorly designed and again were not what had been described or how they appeared on the models. Inferior product quality was rampant as a standard. When I emailed customer service to inquire about initiating a return, the customer service team responded two days later inquiring why and to provide my issues. Yet another red flag .... I suspected that the 30 day return guarantee was going to be a problem. Two days later, I received a very lengthy email that noted I was going to be spending an arm and a leg in returning the products to China without any guarantee of actually receiving the expected refund. They did offer to provide a product refund credit for 10% of my expenditures and that I could keep the crappy products they had sent to me. I replied that I wasn't pleased with any of the options. I also let them know that I was going to be reporting them to Instagram and Facebook hoping that these behemoth companies might block them as a vendor permitted to do business on their platforms. However, I did call my credit card company to file a merchant dispute. Thankfully, I received a refund for almost the entire amount. If you have experienced this issue, I would recommend that you try that route. They did want proof that I had attempted to remedy the situation on my own .... which I was able to provide, thankfully. Lessons continuing to be learned. Stick with well known clothing retailers to avoid being caught in this situation. As for the star rating system, I wish I could use a negative number instead of rating as a "one star"!

This is the worse internet purchase I have ever made. It took over a month to receive my order because it was shipped from China. I had ordered the items for a vacation cruise and they would not allow me to return them. They said the items would have to be returned to China and I would have to pay all costs. This battle has been going on for two weeks/

A Total Scam. Misleading, false advertising. Merchandise is poor quality, not correctly sized. 30 day return policy is a bad joke! See their response to my return request:
"As a customer, you are responsible for covering the return shipping costs to our warehouse in China. We recommend sending the return with Track & Trace, as we cannot take responsibility for lost returns. The shipping costs to China start at a minimum of $30-$45. Also the return shipping costs may increase depending on the size and weight of the items. Additionally, there is a high likelihood that your package may be held by customs, which could result in additional fees before your order reaches our warehouse in China. However, we are not responsible for these costs." GREAT CUSTOMER SERVICE

I would give zero stars if that was an option. Complete SCAM. Everything is horrible cheap quality from China and you have to pay return shipping costs!

Their website is very misleading. Advertising that they are closing their store in San Francisco and moving to Jacksonville and offering items at large discount. The clothing is actually from China and of poor quality. Returns are paid by customers at exorbitant rates and no guarantee that they will arrive there, making it not worth returning. I feel like I’ve been scammed.

As the other reviews mentioned, this is an online store that manufactures and sells in China, despite saying they have a San Francisco location. My order from April 27, 2025 is still not complete a month later. What I have received is definitely not the same quality as shown in photos and descriptions - smells like polyurethane and fabrics are cheap. Despite 3 emails I’m still trying to get a return address. I’ve called my credit card company to dispute the charge.

I ordered 3 items from this store, which apparently does not have a physical location. One of the items was described as being linen - it's definately not linen. None of the items were as expected (fabric/quality). The return procedure is onerous and expensive - must be returned to the warehouse in China. Bottom line - shame on me for ordering from a company without doing a bit more research. These items will all go in the donation pile.

I ordered something the beginning of April and as of May 19th still have not received it. The website only offers email as a way to communicate. My tracking says it is still in China. I thought this was an american company.