Evelyn Vapes Reviews 480

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting the quality, flavor, and packaging. Many people appreciate the quick and easy ordering process, as well as the fast and reliable delivery service, even for international shipments. The customer service is frequently described as exceptional, with consumers noting prompt responses and helpful communication. However, some customers also noted issues with customer support, mentioning vague or unhelpful replies and difficulties in tracking delayed orders. A few people reported receiving incorrect or expired products, and some experienced problems with delivery, such as packages being sent to the wrong address or not arriving as expected.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality and... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the fast shipping times, with... See more

Order

Clients share positive opinions on order. Many customers praise the rapid servicing of shipments,... See more

Customer service

Users describe positive interactions with customer service. Many customers praise the excellent and helpful... See more

Service

Consumers find service to be positive. Many reviewers praise the rapid servicing of shipments, consistency,... See more

Based on these reviews

Rated 5 out of 5 stars

Was very easy and quick to place an order. Got exactly what I was hoping for. Good quality, flavor, and packaging. Came very quickly which wasn't expected due to international shipping. If you're look... See more

Rated 5 out of 5 stars

Despite my time zone difference with the vendor, he always quickly replied to my questions and provided great customer service overall. On the product side, it arrived quickly and without hassl... See more

Rated 5 out of 5 stars

Took a leap of faith ordering mint Juul pods off Instagram. Happy to report Evelyn Vapes is 100% legit. I am a repeat customer and have always been satisfied with my order. Seller is very communicativ... See more

Rated 5 out of 5 stars

I've been using Evelynvape for months now. Delivery is coming fast, not to mention the product. I'm always using WhatsApp for quick consultation. However, the exchange rate is so high these days that... See more


Company details

  1. Tobacco Exporter

Written by the company

Evelyn Vapes is an online vape shop serving the USA with premium vaping products, including rare and hard-to-find JUUL pods. Proudly serving a loyal, global community since 2019.


Contact info

4.8

Excellent

TrustScore 5 out of 5

480 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Thank you

Thank you! Everything I wanted & more. Will definitely order again!

August 21, 2025
Unprompted review
Rated 1 out of 5 stars

Fraud

Fraud! I ordered juul from here and it was stuck in uk for a week so o had to make another order and it came, but my first order was still not delivered its been more than 7 days its supposed to be delivered 3 to 7 business days. Although its said that it was delivered, but i did not received it. Now evelyn vape are no where to be contact they ghosted me when i i asked for a refund they keep ignoring my messages!

August 20, 2025
Unprompted review
Evelyn Vapes logo

Reply from Evelyn Vapes

Hello, we are glad to hear you received your second order.

In regards to your first Royal Mail shipment, it shows as delivered on Monday, we just sent across the manifesto for this shipment from our backend which shows the address shipped to. We would suggest to speak to neighbours at this point to try and locate your parcel.

If no luck, we would have to speak to USPS.

Thank you.

Rated 5 out of 5 stars

Very cooperative and reliable

Always a pleasure doing business with evelynvapes. They’re responsive and always tries to make sure you have a good experience. They’ve always come through for me with great, legit products and continue to do so. No complaints from me at all.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Top tier!

Phenomenal communication and delivery. They provide complete transparency with shipping and delivery, quality products, and an overall great, reliable service!

May 11, 2025
Unprompted review
Rated 5 out of 5 stars

100% voucher + great quality

Was very easy and quick to place an order. Got exactly what I was hoping for. Good quality, flavor, and packaging. Came very quickly which wasn't expected due to international shipping. If you're looking for old flavors this is your place. Will be ordering again shortly!

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

The best around

Most recent order went just as smooth as my others. Great products, good prices, amazing shipping times! John and Evelyn Vapes is the only name I trust in this space!

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Repeat customer!

Great experience with Evelyn over the past few months. Quick to respond and ship products. Just placed my third order for the euro zyns that are so great!

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

The Absolute Go-To!

The Absolute Go-To! Especially being in the US, communication, products, and shipping times exceed expectations. Initially even sent a couple of messages debating whether or not to switch to Juul 2 and the patience alone was enough to become a repeat customer! If you’re debating it at all, you won’t regret it, Evelyn Vapes is the best!

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Took a leap of faith ordering mint Juul…

Took a leap of faith ordering mint Juul pods off Instagram. Happy to report Evelyn Vapes is 100% legit. I am a repeat customer and have always been satisfied with my order. Seller is very communicative and sends tracking info. I highly recommend! <3

June 2, 2025
Unprompted review
Rated 5 out of 5 stars

Guy is super easy to order from and…

Guy is super easy to order from and work with I ordered 2 different orders even with the time difference still got messages back super quick this guy is legit also shipping is good and fast my item was shipped within 1-2 days and he does ship overseas I’m In U.S and My item arrived within a week almost Very good and patient will definitely buy again!

May 29, 2025
Unprompted review

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