Ordered a revolve 360 car seat that does not fit. Evenflo requires calling to request a return; however, there the call center /chat is closed/not accepting calls/chats despite the fact their hours ar... See more
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See what reviewers are saying
If you want to be able to easily return something, don’t purchase a product directly from evenflo.com. It says you need to contact them for returns instructions but then their call line is always clos... See more
I ordered two products to replace on the exosaucer. The light bar did not work upon arrival. I didnt even bother returning because the first time there was a mailing issue. everything else we own is F... See more
Garbage customer service, car seat absolute garbage. My 30 month old can slide her chest clip down an get her arm out. I have tried multiple tips, tricks, talk to many moms on different support groups... See more
Company details
Information provided by various external sources
For nearly 100 years it has been Evenflo’s mission to find and provide to you products that help you throughout your journey as a parent.
Contact info
225 Byers Rd, 45342, Miamisburg, United States
- 1-800-233-5921
- evenflo.com
Hasn’t replied to negative reviews
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They were so fast and efficient in…
They were so fast and efficient in addressing my concerns and issues.It was such a hassle free experience.Thank you
A brand that cares
Evenflo stands behind their brand. Evenflo constantly is improving their products and care about their customers. Evenflo’s products have modern and fuctional designs at affordable prices. If continues showing that they care about their customer, I will keep buying their products and recommending others about them.
New Triumphant
New Triumphant
Purchased one for each of my babies. They love that they can see out the van windows now. And I love the safety features.
Evenflo, my favorite place to go for car seats!
We help needy families and buy several car seats regularly. I find the best deals and quality for the money at Evenflo. My car seats always arrive on time and in great condition, and are well liked by the people we give them to. This is a great place to order from.
Replacement parts for child carseat - excellent customer service
We ordered replacement parts (straps/buckle clips) for a child carseat. The parts were easy to order, arrived quickly, and were extremely easy to install. Excellent customer service!
I had a damaged car seat and after a…
I had a damaged car seat and after a few phone calls of total chaos and people telling me after reviewing the required photos I sent in "your car seat is still safe, unless it gets worse" which to me, is a terrible response. How much worse? How do I measure when it's still safe and at what point is it unsafe? The seatbelt was coming apart at the buckle, it was clear that something was wrong and my car seat had never been misused, or washed with any harsh chemicals. It took me several calls and I basically had to fight to be heard. 3 of the 4 people I spoke with were just not great, clearly didn't understand my concern or understand that the company would be liable if something bad happened to my child and they said my seat was still "safe" for now.
Had an issue with the strap fraying…
Had an issue with the strap fraying underneath the seat on my son’s symphony. I contacted customer service and they offered me a new seat 50% off and free shipping. I was pleased with that since it turned out it wasn’t a manufacture defect and apparently a mouse had chewed the strap. Buggers! Would recommend this company and he loves both the seats I have purchased from them.
Had a broken bottle evenflo replaced…
Had a broken bottle evenflo replaced with no problem
Checked expiration dates, recall lists and purchased missing belt and buckle without a hassle.
My neighbor moved and left four car seats at the curb for pickup. My sister volunteers for Charlotte County's Pregnancy Care Center and I know they are always looking for car seats. These car seats had been sitting in a garage a long time and were naturally very dirty. I took a picture of each one. Then, I took the seat belts and the seat covers off washed them a couple of times then scrubbed the chairs down. I used the Evenflo site to determine their expiration date and to find out if any were recalled. I then put the seats and belts back together using the pictures. I needed to replace the belt on one seat and the buckle on another. I had no problem ordering the two items. The buckle was $6. and the belt was only $3 plus $7 shipping. I received the items within a few days and the car seats were donate and put to use immediately.
Thank you Evenflo for helping keep our infants safe.
Great car seat
Car seat looks great and is well built. My daughter loves it.
Thank you
Thank you, the only concern I had it was that I had to pay extra to get a replacement for the old bad stroller.
Great customer service!
They solve my issue quick and…
They solve my issue quick and efficient.
Item came on time
Fixed my problem quick
Fixed my problem quick, and it was great service.
Excellent customer service
It was a great experience
Customer service rep was very helpful…
Customer service rep was very helpful and speedy in handing my issue. I am just a little disappointed with the quality of the product I purchased..
I ordered evenflo parallel tandem…
I ordered evenflo parallel tandem double stroller that was on sale for $89. Package arrived extremely fast (3 days). Stroller was easy and fast to assemble. The only issue that i have is that the stroller is a little hard to steer, and the front wheels lock seperately from the rear wheels. Otherwise, i am satisfied, and would definitely recommend to anyone.
Excelent product and wonderful…
Excelent product and wonderful attention from customer service.
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