Spoke to two operatives , both very warm and helpful , helped to get us a good deal, clear and precise in their guidance, patient whilst I found information needed for the renewal. Didn't have to wa... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The lady who I spoke to about my financial difficulties was lovely. Helpful, sympathetic and compassionate. I am in a horrible position and she made life feel a bit more bearable and explained my opti... See more
Company replied
You only find out how good a utility company is when there is a problem. With so many battles to sort things out these days I was expecting the same when I had an unexpected high bill, but it was d... See more
Company replied
We experienced a short delay from the contractor in collecting the waste as planned. After to speaking with Lynn at Everflow she promptly resolved the situation and collections are back on track. Many... See more
Company replied
Company details
Written by the company
Making business simple (and greener!) At Everflow, we keep UK businesses flowing – literally! From water supply and waste collection services to connectivity, we provide smart, sustainable solutions that make life easier for you and kinder to the planet. Award-winning, reliable, and always ready to help, our team loves keeping things simple and efficient.
Contact info
See what you could save with Everflow
4.7
Excellent
6K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Super service
Super service and great professional help.
Thank you very much for resolving my queries.
Nicola Newton
March 31, 2026
Reply from Everflow
Dear Nicola,
Thank you for your kind review. We are pleased to hear that you received professional support and that your queries were resolved successfully. Should you need any further assistance, we are always here to help.
Kind regards,
The Everflow team
Molly was great
Molly was great. She was able to answer my multiple queries clearly and concisely and the issues on my account were easily resolved.
March 31, 2026
Reply from Everflow
Dear Julie,
Thank you for your feedback!
We’re pleased to hear that Molly was able to address your queries clearly and resolve the issues on your account with ease. We appreciate your comments and are always here should you need further assistance.
Kind regards,
The Everflow team
Quick response and faster resolution!
We experienced a short delay from the contractor in collecting the waste as planned. After to speaking with Lynn at Everflow she promptly resolved the situation and collections are back on track. Many Thanks to Lynn and the Everflow team. Great job!
March 30, 2026
Unprompted review
Reply from Everflow
Dear Yanhua,
Thank you for your review!
We’re glad to hear Lynn was able to resolve the contractor delay quickly and get your collections back on track. We’ll pass on your thanks to her and the team.
If you need anything else, we’re here to help.
Kind regards,
The Everflow team
VERY FRIENDLY AND EFFICIENT
March 30, 2026
Reply from Everflow
Dear Artur,
Thank you for your review!
We’re delighted to hear you found our service friendly and efficient. If you ever need anything else, we’re always here to help.
Kind regards,
The Everflow team
Reply from Everflow
Dear Mr Pickersgill,
Thank you for your review!
We’re glad to hear you found our service speedy and efficient. If you ever need anything else, we’re here to help.
Kind regards,
The Everflow team
Great experience with customer service
March 30, 2026
Reply from Everflow
Dear Customer,
Thanks for your review!
We’re really pleased to hear you had a great experience with our customer service. If you ever need anything else, we’re always here to help.
Kind regards,
The Everflow team
Great customer service
Great customer service - call instead of email!! After an issue with billing & by trying to keep a previous dialogue open I was losing hope to the 3 emails sent & that were not responded to. After numerous attempts I spoke with an extremely helpful advisor Julie, who listened, liaised with other departments so I wasn't having too re explain the situation, found a resolution, explained clearly the next steps & ensured I fully understood the process, we are delighted with the service & result from Julie today & can say what was a stress has now been dealt with efficiently & the day seems a little lighter, thank you!!
March 30, 2026
Reply from Everflow
Dear Customer,
Thank you for sharing your experience!
We’re sorry to hear your initial emails went unanswered, but we’re delighted that Julie was able to support you so thoroughly once you got through on the phone. It’s great to hear she listened, coordinated everything on your behalf, and clearly explained the next steps we’ll be sure to pass your kind feedback on to her.
If you ever need anything else, we’re always here to help.
Kind regards,
The Everflow team
Helped with changing direct debit with…
Helped with changing direct debit with no hassle
March 30, 2026
Reply from Everflow
Dear Dave,
Thank you for your review!
We’re glad to hear the direct debit change was handled smoothly and without any hassle. If you need anything else, we’re always here to help.
Kind regards,
The Everflow team
Reply from Everflow
Dear Brian and Pam,
Thank you for your review!
We’re delighted to hear that Sophie was thorough, helpful, and courteous during your interaction. We’ll be sure to pass your feedback on to her.
If you need anything else, we’re here to help.
Kind regards,
The Everflow team
Julie great help in starting the ball…
Julie great help in starting the ball rolling on rectifying issue.
March 30, 2026
Reply from Everflow
Dear Customer,
Thanks for your review!
It's fantastic to know that Julie has got the process started to rectify the issue for you. Please don't hesitate to let us know if you need any updates or have any questions.
Kind regards,
The Everflow team
Update records
New contact information was passed on and our records have been updated.
March 26, 2026
Reply from Everflow
Dear Claire,
Thank you for your review!
It's great to hear that our team got those updates processed for you. If there’s anything else you’d like us to amend or assist with, we’re always happy to help.
Kind regards,
The Everflow team
Ashton and Molly were both incredible…
Ashton and Molly were both incredibly helpful, and helped solve my issue very quickly with no hassle!
March 30, 2026
Unprompted review
Reply from Everflow
Dear Customer,
Thank you so much for your lovely review!
We’re delighted to hear that Ashton and Molly were able to help resolve your issue. We’ll make sure your kind feedback is passed on to them, it will mean a lot!
If you need anything else at all, we’re always here to help.
Kind regards,
The Everflow team
Reply from Everflow
Dear Neil,
Thank you for taking the time to leave us a review!
We're really pleased to hear that everything has been running smoothly for you so far. If you ever need anything or have any questions in the future, our team is always here to help.
Kind regards,
The Everflow team
Reply from Everflow
Dear Di,
Thank you so much for your lovely feedback! We're really pleased to hear that our team was polite and able to answer all your questions.
If there’s ever anything more we can support you with, we’re always happy to help.
Kind regards,
The Everflow team
Great service and fast action taken to…
Great service and fast action taken to resolve my issue.
March 26, 2026
Reply from Everflow
Dear Jane,
Thanks for your feedback! We’re glad to hear you received great service and that we were able to resolve your issue quickly. If you need anything else, we’re here to help.
Kind regards,
The Everflow team
Excellent
Fantastic survey is very friendly. I would highly advise anyone to use them.Them
March 26, 2026
Reply from Everflow
Dear Ashly,
Thanks so much for your wonderful review! We’re delighted to hear you found our service friendly and would recommend us. We really appreciate your support.
If you ever need anything, we’re always here to help.
Kind regards,
The Everflow team
Julie was a great and experience help .
Julie was a great and experience help .
thank you for professional approach to a customer.
March 26, 2026
Reply from Everflow
Dear Joanna,
Thank you for your kind feedback! We're delighted to hear that Julie was such a great help and provided a professional level of support. We’ll make sure your comments are passed along to her.
If you need anything else, we're always here to assist.
Kind regards,
The Everflow team
Very good customer services chap…
Very good customer services chap explained things to me regarding changing over to them from my current provider
March 27, 2026
Reply from Everflow
Dear Stuart,
Thank you for your lovely feedback! We're delighted to hear that Julie was such a great help and that you received a professional level of support. We’ll be sure to pass your kind words along to her.
If you need anything else, we’re always here to assist.
Kind regards,
The Everflow team
Sam was very efficient in sending me…
Sam was very efficient in sending me the details that I needed.
March 26, 2026
Unprompted review
Reply from Everflow
Dear Customer,
Thanks for your feedback! We're pleased to hear that Sam was efficient in getting the information you needed. We’ll be sure to pass your kind words on.
If you need anything else, we’re always happy to help.
Kind regards,
The Everflow team
Lilly was very helpful and provided me…
Lilly was very helpful and provided me with the information needed.
March 27, 2026
Reply from Everflow
Dear Michelle,
Thank you for your feedback! We're delighted to hear that Lilly was helpful and provided the information you needed. We’ll make sure your kind comments reach her.
If there's anything else we can support you with, we're always here to help.
Kind regards,
The Everflow team
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