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Evergen Solar Reviews 

1,641
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 494 reviews, reviewers had a great experience with this company. Customers frequently praise the installation teams for being exceptionally polite, professional, and thorough while working efficiently on-site to set up the panels. People often note that the entire process is wonderfully smooth, remarkably quick, and leaves the property completely clean and tidy. Some reviewers were not happy with the sales approach, mentioning pushy techniques and heavy pressure to sign contracts immediately. A few other people also felt that aftercare support was quite lacking and frustrating when they needed assistance long after the installation. Additionally, a small group of consumers experienced minor communication delays from the main office regarding schedules.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, with reviewers frequently praising the polite,... See more

Service

Clients share satisfaction on service, frequently highlighting the efficient, polite, and professional work... See more

Customer service

Users describe ambiguous interactions with customer service, noting that while some representatives are... See more

Product

People report ambiguous experiences with product, as many reviewers are delighted with their new solar... See more

User experience

Reviewers mention positive feedback about user experience, highlighting seamless and well-coordinated... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Brad, Jed and Louis were thoroughly professional. Brad listened to the customer view about where to install the inverter and batteries before a final decision was made. Jed and Louis were efficient in... See more

Company replied

Rated 5 out of 5 stars

Nikolas Zalewa came out to design our system. Explained everything well, very professional and delivered everything he promised. After sales with Nikolas was also very creditable always calling back... See more

Company replied

Rated 5 out of 5 stars

The fitters were very efficient and friendly. They worked continuously all day. Ethan explained how thi is work. We couldn't get fully connected to the internet but he explained why and left his mobi... See more

Company replied

Rated 5 out of 5 stars

Anthony & Jamie came & fitted the panels & were professional throughout. Fast & efficient without dropping out on quality. Great run through of the job at the end with an excellent explanation of... See more

Company replied


Company details

  1. Solar Energy Company
  2. Energy Equipment and Solutions
  3. Green Energy Supplier
  4. Solar Energy Contractor
  5. Solar Energy Equipment Supplier

About Evergen Solar

Written by the company

At Evergen Group, our resolute mission is to bring cutting-edge solar panels and advanced battery storage solutions within reach of every homeowner while prioritising seamless, first-time fixes. Our commitment to harnessing state-of-the-art technology complements our dedication to delivering the highest level of customer satisfaction. Our journey commenced in 2010 with our pioneering work in solar system installations. Since then, we've expanded our expertise to encompass the installation of solar panels, sophisticated battery storage systems, and innovative energy management solutions in residential, commercial, and public sector properties across the United Kingdom. Evergen Group solar panel installation at night Strategically headquartered in Maidenhead, Berkshire, we are poised to serve the entire UK. We take immense pride in our national reach and our unwavering commitment to remaining at the forefront of modern technological advancements. Evergen Group is renowned for its cutting-edge approach, ensuring that our installations are not only efficient but also exceptionally reliable from the very first visit. We offer complimentary, no-obligation home surveys, employing the latest technology to evaluate your energy consumption and expenses. These assessments empower homeowners with a tailored report that vividly illustrates the substantial savings attainable through the integration of solar technology into their daily lives. Your satisfaction and energy efficiency are our top priorities, and we endeavour to provide a first-time fix for all your renewable energy needs.

Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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This company invites their customers to review, whether positive or negative

Replied to 67% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,641)

482 reviews in the last 12 months

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Rated 5 out of 5 stars

Fitting solar panels. fitters were very efficient and…

The fitters were very efficient and friendly. They worked continuously all day. Ethan explained how thi is work. We couldn't get fully connected to the internet but he explained why and left his mobile number if we have any problems.

September 7, 2026
Unprompted review
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Reply from Evergen Solar

Hi Nancy, thank you for taking the time to leave us such a positive review.

We're really pleased to hear the great feedback about our team and that they were friendly, efficient and helpful.

We hope you managed to sort out the issue with the internet. Thank you for your support and for choosing Evergen Solar!

Rated 3 out of 5 stars

Very bad communication

Very bad communication, emails promised to be clear and set out timelines, but pure chaos on the days.

The fitters were great, fast, and very friendly. Harry and his mate superstars, scaffolding team brill.

But the company, office, just wanted contracts signed and paperwork down. Very upsetting.

September 3, 2026
Unprompted review
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Reply from Evergen Solar

Hi, thank you for taking the time to leave us your review.

We appreciate your feedback and are pleased to hear our installation team were friendly and provided a great service. We will be sure to pass your kind words on to them.

However, we're really sorry to hear about the issues with the communication. This isn't how we expect our service to run, and we would like to apologise for any frustration this has caused. We’re always looking to improve and will take your comments on board.

Rated 5 out of 5 stars

Nic the sales rep was professional and…

Nic the sales rep was professional and very knowledgable. Strongly recommend

September 3, 2026
Unprompted review
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Reply from Evergen Solar

Hi Oliver, thank you for taking the time to leave us your review.

We're really pleased with the positive feedback; it's great to know you had a good experience and that Nic was professional and knowledgeable!

We really appreciate your kind words, and we're very grateful for your support! Thank you for choosing Evergen Solar.

Rated 5 out of 5 stars

George and James were fantastic.

September 3, 2026
Unprompted review
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Reply from Evergen Solar

Hi, thank you for leaving us your 5-star review!

We're so thrilled to hear the fantastic feedback about our team. We will be sure to pass your kind words on to George and James!

We really appreciate your support, and we hope you enjoy your new system. Thank you for choosing Evergen Solar!

Rated 1 out of 5 stars

Avoid this company

Avoid this company. You won't get what you pay for. Their sales reps lie to get you to commit. Despite having a competing quote for 3k cheaper, the sales rep said they offer double the warranty which compensates the extra cost. We asked him to clarify this 3 times. The paperwork didn't arrive until 6 weeks later and the warranty period is not what he said it would be. The company will not investigate because the sales conversation is not documented anywhere. Dishonest company.

September 2, 2026
Unprompted review
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Reply from Evergen Solar

Hi Sara, we're really sorry to read your review.

We apologise for the lack of clarity here. We always want our customers to feel comfortable, and we're committed to delivering a high-quality service. We're really sorry to hear that this wasn't the case here.

We would like to look into this further; please do contact us at contact@evergensolar.co.uk, and our team can look into this for you.

Rated 1 out of 5 stars

Very pushy sales!

I was so disappointed and angry after reading positive reviews and being told on the phone that there would be no 'hard sell' and I would be under no obligation to commit during the home visit!

The sales rep himself was fine, but after calling his manager and putting me on speaker, the manager told me 'If you scratch my back, I'll scratch yours' if I placed the order today, despite having said twice I would not be making a decision immediately as I need some time to review the options and consider what is best for me.
I'm so angry to have been put in that position. As a single mother with 2 children, I was pushed to commit there and then at a cost of thousands, without the ability to consider it. Disgusting behaviour from the sales team.

September 2, 2026
Unprompted review
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Reply from Evergen Solar

Hi Caroline, we're really sorry to read your review.

We want to assure you that this isn't the service we aim to provide for our customers. We want every customer to feel comfortable with the pace and approach of a visit, and we never want anyone to feel pressured; that's feedback we take seriously.

If you'd like to discuss this further, please do reach out to us at contact@evergensolar.co.uk

We apologise for any frustration caused.

Rated 5 out of 5 stars

James George and Jordan did an amazing…

James George and Jordan did an amazing job and explained how the app works and gave loads of really good advice thankyou

September 2, 2026
Unprompted review
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Reply from Evergen Solar

Hi Rhys, thank you for your 5-star review!

It's great to read your fantastic feedback about the team. We're so pleased they were helpful and that you're happy with the service!

We really appreciate your support, and we will make sure your kind words are passed on to James, George and Jordan. We hope you enjoy your new system and thank you for choosing Evergen Solar!

Rated 5 out of 5 stars

Very quick and professional…

Very quick and professional installation.

September 2, 2026
Unprompted review
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Reply from Evergen Solar

Hi Sanjay, thank you for taking the time to leave us such a positive review!

We're thrilled with your great feedback about your installation, we always aim to keep the process as seamless as possible, so you can start enjoying the benefits of solar sooner.

We really appreciate your support, and we hope you enjoy your new system! Thank you for choosing Evergen Solar.

Rated 5 out of 5 stars

Polite and superb service

Polite and superb service. Worked very hard installing our panels. Thank you to the team, Adam, Ben, and Jorge. Thank you also for helping with explaining how system works and apps. Much appreciated.

September 1, 2026
Unprompted review
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Reply from Evergen Solar

Hi Sarah, we really appreciate your 5-star review and the fantastic feedback about our team!

Providing a friendly and professional service is a priority of ours, so we're really pleased that this was reflected in your experience. Your kind comments are greatly appreciated and will certainly be passed on to Adam, Ben and Jorge.

We hope you enjoy your new system, and thank you for choosing Evergen Solar!

Rated 5 out of 5 stars

Amazing experience

Amazing experience

Friendly staff. Explained all the apps and services right through and answered any and all our questions

September 1, 2026
Unprompted review
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Reply from Evergen Solar

Hi Phoebe, thank you for taking the time to leave us such a positive review!

It's really great to hear you had an amazing experience, and our team were friendly and helpful, we always want to make sure our customers have all of the information they need.

We really appreciate your support. Enjoy your new system! Thank you for choosing Evergen Solar!

Rated 5 out of 5 stars

George and james were very good and…

George and james were very good and considerate while fitting the solar panels and didn't even realise they had been with how tidy they left everything

September 1, 2026
Unprompted review
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Reply from Evergen Solar

Hi Vicky, thank you for leaving us such a positive review.

We're really happy to hear you had a positive experience with our team. We always aim to keep the process as hassle-free and straightforward as possible, so we're really pleased to hear this was the case here.

We will make sure your kind words are passed on to George and James. We really appreciate your support, and we hope you enjoy your new system!

Rated 5 out of 5 stars

James and George arrived at a perfect…

James and George arrived at a perfect time nice and early. Both very cheerful chaps who worked very well. Tidy work, professionally done. Explained how it all worked and what to expect afterwards.

August 31, 2026
Unprompted review
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Reply from Evergen Solar

Hi Jean, thank you for leaving your 5* review. It's great to hear your fantastic feedback about the installation and our team!

We always aim to make our installations as straightforward as possible while ensuring our customers have all the information they need, so we're pleased to hear this was the case here.

We really hope you enjoy your new system, and thank you for choosing Evergen Solar!

Rated 1 out of 5 stars

Absolutely not recommending

Absolutely not recommending. It’s not just bad service it’s no service at all. Fitters don’t really know stuff what they fitting. No commission, no tech support. As soon you sign form so they can get there money you will never hear from them. Office, will never call you back. Customer care not exist. Equipment cheep Chinese crap which is locked. So if I want to change inverter batteries are locked to that particular brand. The only thing what they care is your money. As soon they get them you will never hear anything from them. My biggest mistake at a moment. Definitely NO !!!!!!!

August 24, 2026
Unprompted review
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Reply from Evergen Solar

Hi Mykola, we're sorry to read your review, and we're sorry the experience left you feeling this way. We would like to look into this further to learn more about your experience. I have raised this with our Customer Care team, who will be in touch.

We appreciate your feedback and will use it to improve our services.

Rated 1 out of 5 stars

Didn't call to confirm appointment the…

Didn't call to confirm appointment the following day, and failed to turn up on the day. Got up early and went out to get milk in anticipation of the visit aswell. No phone call to cancel, rearrange or even to apologise. Well there you go, they've missed out on a sale that was a dead cert given that I haven't got the time to shop around. Their loss.

August 29, 2026
Unprompted review
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Reply from Evergen Solar

Hi Brendon, we're really sorry to read your review.

We would like to apologise for the frustration this has caused you, and we want to assure you that this isn't the service we aim to provide for our customers.

I have passed this on to our customer care team, who will be in touch to help resolve this issue.

Rated 5 out of 5 stars

Very good experience

Very good experience. Ethan was very capable and very helpful. He explained the app well.
Roofers, i didn’t catch his name but again rapid work and no fuss.

August 28, 2026
Unprompted review
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Reply from Evergen Solar

Hi Max, thank you for taking the time to leave your 5-star review. We really appreciate your fantastic feedback!

Delivering a smooth, professional service whilst ensuring our customers have all the information they need is a priority for us, and we're delighted this came across in your installation.

We will be sure to pass your feedback on to everyone involved in your install. We really hope you enjoy your new system, and thank you for choosing Evergen Solar!

Rated 1 out of 5 stars

The contacted me to make an…

The contacted me to make an appointment. They phoned the day before to confirm the date and time and that my wife and I had to be present during the visit.The appointment was for 2pm and was informed they could be up to 30 minutes to allow for delays. Fair enough. When 3:30 pm came I tried ringing back the number from the previous day that had rung to confirm. Number unobtainable. Will definitely be not using this company

August 28, 2026
Unprompted review
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Reply from Evergen Solar

Hi Mike, we're really sorry to read this.

This isn't the service we aim to provide for our customers, and we're really sorry for the frustration this has caused you. I can confirm that we are looking into this.

We would like to make this right and solve this issue for you. I have asked our customer service team to reach out to you to look into this further.

Rated 5 out of 5 stars

Great job done very neat tidy Brad &…

Great job done very neat tidy Brad & Jed first class ambassadors for your company .
Would highly recommend to any future customer.

August 28, 2026
Unprompted review
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Reply from Evergen Solar

Hi John, thank you for taking the time to leave your 5-star review. We're thrilled to hear your fantastic feedback!

We're so pleased that everything went smoothly and that you’re happy with the service provided by our team. We will make sure your kind words are passed on to both Brad and Jed.

We're also very grateful to hear that you would recommend us; we appreciate your support and are pleased you're happy with the outcome. We really hope you enjoy your new system. Thank you for choosing Evergen!

Rated 5 out of 5 stars

Anthony and Paul did a fantastic job…

Anthony and Paul did a fantastic job of the solar system and were cracking lads. I am very happy with the job.

August 28, 2026
Unprompted review
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Reply from Evergen Solar

Hi Brian, thank you for your fantastic review!

We're thrilled with your feedback about our team, and we're so pleased to hear you're happy with the installation. We will ensure your kind words are passed on to both Anthony and Paul.

Thank you for taking the time to leave us such a positive 5* review. We really appreciate your support, and we hope you enjoy your new system!

Rated 1 out of 5 stars

Very poor service

Very poor service. I was receiving between 2/3 calls a day from all different numbers with no voicemails left to say who they were. I don't always answer to numbers I don't know. When I did answer the phone, we then went ahead and booked an appointment for someone to come out to the house and take us through everything. They were amendment me and my husband both had to be there, so we moved things around in our work dairy's to make sure we were.
The day of the appointment they were a no show, no call or email nothing. Still to this day we haven't heard from them. They were happy to pester you when it suited them, but when they don't turn up you don't hear from them again.

August 21, 2026
Unprompted review
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Reply from Evergen Solar

Hi Dominique, we're very sorry to read this. We would like to look into this further and help to resolve this issue. A member of our team will be in touch to help with this.

We want to assure you that this isn't the standard of service we aim to provide or the experience we want our customers to have. We apologise for the frustration this has caused.

Rated 5 out of 5 stars

I’m delighted with my new solar panels

I’m delighted with my new solar panels, battery and inverter from Evergen. Everyone was professional, polite and friendly, and the installation was efficient, tidy and completed to a high standard, including the scaffolders. The main guy also took the time to explain how everything worked, including the app, which gave me complete confidence. Excellent service from start to finish including the aftercare— I highly recommend Evergen!

August 26, 2026
Unprompted review
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Reply from Evergen Solar

Hi Sharon, thank you for leaving us such a fantastic 5-star review!

We're so delighted to hear you're happy with your new installation, and to hear that our team were professional, polite and friendly.

Our team take great pride in providing a friendly and professional service while ensuring our customers have all the information they need, so we're really pleased to hear this was reflected in your experience.

We really appreciate your support, and we hope you enjoy your new system. Thank you for choosing Evergen Solar!

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