Brad, Jed and Louis were thoroughly professional. Brad listened to the customer view about where to install the inverter and batteries before a final decision was made. Jed and Louis were efficient in... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Strategically headquartered in Maidenhead, Berkshire, we are poised to serve the entire UK. We take immense pride in our national reach and our unwavering commitment to remaining at the forefront of modern technological advancements.
Evergen Group is renowned for its cutting-edge approach, ensuring that our installations are not only efficient but also exceptionally reliable from the very first visit. We offer complimentary, no-obligation home surveys, employing the latest technology to evaluate your energy consumption and expenses. These assessments empower homeowners with a tailored report that vividly illustrates the substantial savings attainable through the integration of solar technology into their daily lives. Your satisfaction and energy efficiency are our top priorities, and we endeavour to provide a first-time fix for all your renewable energy needs.Units 2-4, Bell Street Business Park, SL6 1BR, Maidenhead, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 67% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The fitters were very efficient and friendly. They worked continuously all day. Ethan explained how thi is work. We couldn't get fully connected to the internet but he explained why and left his mobile number if we have any problems.

Reply from Evergen Solar
Very bad communication, emails promised to be clear and set out timelines, but pure chaos on the days.
The fitters were great, fast, and very friendly. Harry and his mate superstars, scaffolding team brill.
But the company, office, just wanted contracts signed and paperwork down. Very upsetting.

Reply from Evergen Solar
Nic the sales rep was professional and very knowledgable. Strongly recommend

Reply from Evergen Solar
Avoid this company. You won't get what you pay for. Their sales reps lie to get you to commit. Despite having a competing quote for 3k cheaper, the sales rep said they offer double the warranty which compensates the extra cost. We asked him to clarify this 3 times. The paperwork didn't arrive until 6 weeks later and the warranty period is not what he said it would be. The company will not investigate because the sales conversation is not documented anywhere. Dishonest company.

Reply from Evergen Solar
I was so disappointed and angry after reading positive reviews and being told on the phone that there would be no 'hard sell' and I would be under no obligation to commit during the home visit!
The sales rep himself was fine, but after calling his manager and putting me on speaker, the manager told me 'If you scratch my back, I'll scratch yours' if I placed the order today, despite having said twice I would not be making a decision immediately as I need some time to review the options and consider what is best for me.
I'm so angry to have been put in that position. As a single mother with 2 children, I was pushed to commit there and then at a cost of thousands, without the ability to consider it. Disgusting behaviour from the sales team.

Reply from Evergen Solar
James George and Jordan did an amazing job and explained how the app works and gave loads of really good advice thankyou

Reply from Evergen Solar
Very quick and professional installation.

Reply from Evergen Solar
Polite and superb service. Worked very hard installing our panels. Thank you to the team, Adam, Ben, and Jorge. Thank you also for helping with explaining how system works and apps. Much appreciated.

Reply from Evergen Solar
Amazing experience
Friendly staff. Explained all the apps and services right through and answered any and all our questions

Reply from Evergen Solar
George and james were very good and considerate while fitting the solar panels and didn't even realise they had been with how tidy they left everything

Reply from Evergen Solar
James and George arrived at a perfect time nice and early. Both very cheerful chaps who worked very well. Tidy work, professionally done. Explained how it all worked and what to expect afterwards.

Reply from Evergen Solar
Absolutely not recommending. It’s not just bad service it’s no service at all. Fitters don’t really know stuff what they fitting. No commission, no tech support. As soon you sign form so they can get there money you will never hear from them. Office, will never call you back. Customer care not exist. Equipment cheep Chinese crap which is locked. So if I want to change inverter batteries are locked to that particular brand. The only thing what they care is your money. As soon they get them you will never hear anything from them. My biggest mistake at a moment. Definitely NO !!!!!!!

Reply from Evergen Solar
Didn't call to confirm appointment the following day, and failed to turn up on the day. Got up early and went out to get milk in anticipation of the visit aswell. No phone call to cancel, rearrange or even to apologise. Well there you go, they've missed out on a sale that was a dead cert given that I haven't got the time to shop around. Their loss.

Reply from Evergen Solar
Very good experience. Ethan was very capable and very helpful. He explained the app well.
Roofers, i didn’t catch his name but again rapid work and no fuss.

Reply from Evergen Solar
The contacted me to make an appointment. They phoned the day before to confirm the date and time and that my wife and I had to be present during the visit.The appointment was for 2pm and was informed they could be up to 30 minutes to allow for delays. Fair enough. When 3:30 pm came I tried ringing back the number from the previous day that had rung to confirm. Number unobtainable. Will definitely be not using this company

Reply from Evergen Solar
Great job done very neat tidy Brad & Jed first class ambassadors for your company .
Would highly recommend to any future customer.

Reply from Evergen Solar
Anthony and Paul did a fantastic job of the solar system and were cracking lads. I am very happy with the job.

Reply from Evergen Solar
Very poor service. I was receiving between 2/3 calls a day from all different numbers with no voicemails left to say who they were. I don't always answer to numbers I don't know. When I did answer the phone, we then went ahead and booked an appointment for someone to come out to the house and take us through everything. They were amendment me and my husband both had to be there, so we moved things around in our work dairy's to make sure we were.
The day of the appointment they were a no show, no call or email nothing. Still to this day we haven't heard from them. They were happy to pester you when it suited them, but when they don't turn up you don't hear from them again.

Reply from Evergen Solar
I’m delighted with my new solar panels, battery and inverter from Evergen. Everyone was professional, polite and friendly, and the installation was efficient, tidy and completed to a high standard, including the scaffolders. The main guy also took the time to explain how everything worked, including the app, which gave me complete confidence. Excellent service from start to finish including the aftercare— I highly recommend Evergen!

Reply from Evergen Solar
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.