If i have any problems with placing an order of my repeat medications it is dealt with immediate. Been using them for about 3 years now.
Company replied
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It's quite easy to get to the site but then the options become fewer than necessary 🤔 more options required or ever just "other"
Company replied
Great app. Not self explanatory to make an appt though. Unsure which options to choose and the many questions you have to complete arent relevant.
Company replied
I had been having difficulty for several days with an app trying to connect to my GP practice, partly due to a wrong digit in my phone number. However, R made contact and it took him nearly 40 minutes... See more
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Company details
Written by the company
We're empowering people with access to personalised health and wellbeing information, so that they can make informed decisions and increase their healthy and happy years. Whether you want to get fit, get healthy, live longer, or take control of your medical records, the Evergreen Life wellness app brings all of your health and wellbeing information together, in the palm of your hand. Have you heard about our DNA tests? Unlock your genes and get insights to help you lead a healthier lifestyle: https://www.evergreen-life.co.uk/dna/genetic-testing
Contact info
Evergreen House, M3 5NA, Manchester, United Kingdom
- hello@evergreen-life.co.uk
- evergreen-life.co.uk
4.0
Great
449 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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It's hell trying to set this app…
It's hell trying to set this app up. After a number of attempts, I've been told I need an 'online registration document' to set up the app. Didn't know what they meant by this and was then told it was 'a letter from the GP which contains a number of codes'. I gave up when that was what I was advised, as I knew how hard that would be to obtain - it's generally pretty hard getting through by phone. I'll just have to find other ways of accessing services. I wish they'd thought about this - it doesn't seem fair to expect GP surgeries to carry out such a high level of administration, especially when the original app (Dr IQ) was working pretty well. I wish they'd also considered groups of people who'd find all this really hard - e.g. those who aren't tech/app savvy.
April 2, 2025
Unprompted review
Reply from Evergreen Life
Hello, thank you for your honest feedback, and we’re sorry to hear how frustrating this has been. While some users can register using NHS login, others may need to request an online registration letter from their GP Practice, which includes the linkage codes for secure access. We completely understand that this isn’t always straightforward. Our Support team is here to assist you—whether it’s guiding you through setup or exploring alternate ways to get started. You can reach us out via hello@evergreen-life.co.uk—we’re here to help!
Thank you,
Evergreen Life
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Reply from Evergreen Life
Hello Lateesha, thank you for your 5-star review! We're so pleased to hear you're finding the app helpful for managing your prescriptions.
If you're interested, there are also features like health records access and the wellness score that can give even more insight into your health journey. Your feedback is much appreciated. If there’s anything further we can help with, please do get in touch at hello@evergreen-life.co.uk
Thank you,
Evergreen Life
Makes life easier
This app is very easy to use and makes ordering repeat prescriptions simple. It is also useful for checking appointment times etc and reading letters from consultants
April 11, 2025
Unprompted review
Reply from Evergreen Life
Hello Val, thank you for taking the time to provide this lovely review! We're glad to hear the app is making things simpler for you—especially when it comes to prescriptions, appointments, and staying up to date with your care.
Your feedback is much appreciated. If there’s anything further we can help with, please do get in touch at hello@evergreen-life.co.uk
Thank you,
Evergreen Life
You have dropped off my repeat…
You have dropped off my repeat prescriptions apart from bisoprolol
April 11, 2025
Unprompted review
Reply from Evergreen Life
Hello M, thank you for taking the time to leave this review. We are sorry to hear your prescription list has changed. Please be advised that The Evergreen Life PHR app can only show the medications that your GP Practice has made available for you to order.
If your medication is due for review, this will be removed from the list in the app until your GP has reviewed it and updated their clinical system. Once done, the medication will then reappear for you to order.
If you could kindly contact us via hello@evergreen-life.co.uk our team will be happy to assist.
Thank you,
Evergreen Life
Very easy to place repeat…
Very easy to place repeat prescriptions. I wish the pharmacy was as sufficient!
April 10, 2025
Unprompted review
Reply from Evergreen Life
Hi Graham, thank you for taking the time to leave this review.
We're so glad to hear the app makes it easy for you to manage your repeat prescriptions. If you ever run into issues with the pharmacy side of things, feel free to reach out—our support team is here to help smooth things out where we can—please contact us via hello@evergreen-life.co.uk. And while you're using the app, you might enjoy exploring features like your Wellness Score for even more ways to stay on top of your health!
Kind regards,
Evergreen Life
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Reply from Evergreen Life
Hello Ian, Thanks so much for your kind words! We're really glad to hear the app helps you manage your health with ease. If you haven’t already, you might also enjoy exploring features like health insights – great tools to stay proactive with your wellbeing!
Your feedback is much appreciated. If there’s anything further we can help with, please do get in touch at hello@evergreen-life.co.uk
Thank you,
Evergreen Life
An easy app to use
The Evergreen App makes it super-easy to order repeat prescriptions and check on their status, check my records and manage my health
April 10, 2025
Unprompted review
Reply from Evergreen Life
Hello Robert, thanks so much for your kind words!
We're really glad to hear the app is helping you manage your health with ease. If you haven’t already, you might also enjoy exploring features like the Wellness Score and health insights – great tools to stay proactive with your wellbeing! If there’s anything further we can help with, please do get in touch at hello@evergreen-life.co.uk
Thank you,
Evergreen Life
It took 2 days to order a repeat…
It took 2 days to order a repeat prescription as it kept insisting that I was using illegal characters in my ‘notes’ section - I deleted the app, reinstalled it (with bug fixes) and it worked fine …
April 9, 2025
Unprompted review
Reply from Evergreen Life
Hello Bernard, thanks for your review!
We're sorry to hear about the initial frustration with the notes section, but glad reinstalling helped resolve it. If the issue happens again, our support team is always happy to assist via hello@evergreen-life.co.uk
Thanks,
Evergreen Life
It’s Easy to order prescriptions on…
It’s Easy to order prescriptions on line. Then pick up after 5 days
April 10, 2025
Unprompted review
Reply from Evergreen Life
Hello Denise, thanks for your 5-star review! We're glad to hear that ordering prescriptions online has been smooth for you. If you haven’t already, check out the app’s wellness features too—they’re a great way to stay on top of your overall health.
If there’s anything further we can help with, please do get in touch at hello@evergreen-life.co.uk
Thank you,
Evergreen Life
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Reply from Evergreen Life
Hello Mark, thank you for the great review!
We're glad to hear you're finding the app easy to use. If you haven’t already, feel free to explore features like the Wellness Score and personalised health insights—they're designed to help you get even more out of your healthcare.
If there’s anything further we can help with, please do get in touch at hello@evergreen-life.co.uk
Thank you,
Evergreen Life
Such an easy way to view records and…
Such an easy way to view records and order Repeat Prescriptions
April 10, 2025
Unprompted review
Reply from Evergreen Life
Hi Norman, thanks for the lovely feedback! We're so pleased to hear that accessing your records and managing prescriptions has been easy for you. If you're interested, you can also explore tools like the Wellness Score and other insights to get even more from the app. If there’s anything further we can help with, please do get in touch at hello@evergreen-life.co.uk
Thank you,
Evergreen Life
Reply from Evergreen Life
Hello thanks so much for your review!
We're really glad to hear you've found the app quick and easy to use. If you haven't already, feel free to explore features like your Wellness Score or health insights—they're designed to help you stay on top of your wellbeing even more!
Your feedback is much appreciated. If there’s anything further, we can help with, please do get in touch at hello@evergreen-life.co.uk
Thank you,
Evergreen Life
Great service
April 10, 2025
Unprompted review
Reply from Evergreen Life
Hello Barry, Thank you for your kind words!
We’re thrilled you’re enjoying the service. We’re always working to make the experience even better. If you ever need any help or have suggestions, don’t hesitate to reach out via hello@evergreen-life.co.uk. We’re here to make healthcare easier for you!
Thank you,
Evergreen Life
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Smooth, Simple, Smart Healthcare Access
I've been using this app for a few months now, and it’s made accessing my GP and local healthcare services so much easier. Booking appointments, ordering repeat prescriptions, and checking test results can all be done in just a few taps. It’s user-friendly and saves me so much time. Highly recommend for anyone who wants a more convenient way to stay on top of their health!
April 10, 2025
Unprompted review
Reply from Evergreen Life
Hello Katie, thank you for the fantastic review!
We're so pleased to hear that the app has helped streamline your healthcare experience. It's great to know you’ve been making the most of features like appointment booking, prescriptions, and test results. If you’re interested in exploring even more, don’t forget to check out the Wellness Score and many other features – great tools to help you stay proactive with your health.
If there’s anything further we can help with, please do get in touch at hello@evergreen-life.co.uk
Thank you,
Evergreen Life
Very easy and convenient to use…
Very easy and convenient to use especially for appointments and prescription re ordering
April 9, 2025
Unprompted review
Reply from Evergreen Life
Hi Daren, thanks so much for the lovely feedback!
We're really glad to hear you've found the app easy and convenient, especially when it comes to managing appointments and prescriptions. If you haven’t already, feel free to explore other features available – they're designed to give you even more insight and control over your health and wellbeing.
If there’s anything further we can help with, please do get in touch at hello@evergreen-life.co.uk
Thank you,
Evergreen Life
Great app for re- ordering my prescriptions
Great app for re- ordering my prescriptions, checking appointments & viewing my medical record.
April 9, 2025
Unprompted review
Reply from Evergreen Life
Hi Julie, thanks so much for your kind words!
We're really pleased to hear the app is helping you with prescriptions, appointments, and accessing your records. You might also like to explore the Wellness Score and other features in the app designed to support your overall health. If you have any questions, our support team is always here to help via hello@evergreen-life.co.uk
Thank you,
Evergreen Life
A truly brilliant app that does…
A truly brilliant app that does everything from making an appointment to order repeat medication and much more.
April 9, 2025
Unprompted review
Reply from Evergreen Life
Hi Jon, thank you so much for your kind words! We're thrilled to hear you're enjoying the app and finding all the features helpful—from booking appointments to managing repeat prescriptions and beyond. If there's ever anything more you'd like to see, we're always listening! If you ever need, please reach out via hello@evergreen-life.co.uk
Thank you,
Evergreen Life
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Easy to use this app.
April 9, 2025
Unprompted review
Reply from Evergreen Life
Hello, thank you for taking the time to leave this review!
We're so glad to hear you find the app easy to use. If there's anything else we can do to make your experience even better, just let us know via hello@evergreen-life.co.uk and our team will be happy to assist you.
Kind regards,
Evergreen Life
Reply from Evergreen Life
Hello Maggie, thank you for your kind review!
We're pleased to hear you find the app easy to use. If you ever have suggestions or questions, we're always here to help—you can reach us out via hello@evergreen-life.co.uk
Thank you,
Evergreen Life
Reply from Evergreen Life
Hi Liliana, Thank you for the 5-star review!
We're really glad to hear you're happy with the service. If there's ever anything more we can do to support you, we're here to help! Please do get in touch at hello@evergreen-life.co.uk in case of any questions.
Thank you,
Evergreen Life
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