If i have any problems with placing an order of my repeat medications it is dealt with immediate. Been using them for about 3 years now.
Company replied
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It's quite easy to get to the site but then the options become fewer than necessary 🤔 more options required or ever just "other"
Company replied
Great app. Not self explanatory to make an appt though. Unsure which options to choose and the many questions you have to complete arent relevant.
Company replied
I had been having difficulty for several days with an app trying to connect to my GP practice, partly due to a wrong digit in my phone number. However, R made contact and it took him nearly 40 minutes... See more
Company replied
Company details
Written by the company
We're empowering people with access to personalised health and wellbeing information, so that they can make informed decisions and increase their healthy and happy years. Whether you want to get fit, get healthy, live longer, or take control of your medical records, the Evergreen Life wellness app brings all of your health and wellbeing information together, in the palm of your hand. Have you heard about our DNA tests? Unlock your genes and get insights to help you lead a healthier lifestyle: https://www.evergreen-life.co.uk/dna/genetic-testing
Contact info
Evergreen House, M3 5NA, Manchester, United Kingdom
- hello@evergreen-life.co.uk
- evergreen-life.co.uk
4.0
Great
449 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Easy to use.
This app is always very easy to navigate around and easy to fill in any answers to required questions.
There are certain things on it that you need to sync with your own doctors surgery, but to order a prescription is easy and its recommended by my doctors too.
February 8, 2026
Unprompted review
Reply from Evergreen Life
Hi Gillian, thanks for the five star review! We are happy to hear you are having a great experience using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
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Your response is good
Your response is good.
I am pleased with the polite & efficient service I have had.
THANK YOU DEREK.
January 15, 2026
Unprompted review
Reply from Evergreen Life
Hi Derek, thanks for the five star review! We will be sure to feedback your positive remarks to the team! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
How easy the app is
How easy and helpfully the app is for appointments and prescriptions.
February 7, 2026
Unprompted review
Reply from Evergreen Life
Hi Irene, thanks for the five star review! We are happy to hear you are having a great experience using our app to access your healthcare services! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Easy to use and navigate app
February 7, 2026
Unprompted review
Reply from Evergreen Life
Hi Rose, thanks for the five star review! We are happy to hear you find our app easy to use! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
I have used your system for a good many years
I have used your system for a good many years and have found it very convenient
February 7, 2026
Unprompted review
Reply from Evergreen Life
Hi Al, thanks for the five star review! We are happy to hear you are loyal Evergreen user and are continuing to have a positive experience using our app to access your healthcare services! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
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It took several tries before I could…
It took several tries before I could order my repeat prescription as the prints are overlapping! I remember this from last time! Can this issue please be rectified?
February 7, 2026
Unprompted review
Reply from Evergreen Life
Hi Mrs Fletcher, thanks for the three star review! We are sorry to hear you are experiencing some issues with ordering your repeat prescriptions. Please drop us an email and we can diagnose this specific problem further - hello@evergreen-life.co.uk Kind regards, Stephen
My prescription ordering is very…
My prescription ordering is very efficient
February 7, 2026
Unprompted review
Reply from Evergreen Life
Hi Malcolm, thanks for the five star review! We are glad that you find our app efficient when using to order your medication! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Couldn’t use the online pharmacy…
Couldn’t use the online pharmacy delivery once I’d confirmed details on online pharmacy and confirmed sent me back to Evergreen to redirect to online pharmacy so just going round in circles…useless!!!
February 7, 2026
Unprompted review
Reply from Evergreen Life
Hi there, sorry to hear you are having a negative experience with our app. Please drop us an email to hello@evergreen-life.co.uk and we can run some diagnostics to help understand why this isn't working as expected. Kind regards Stephen
App is really good
App is really good, so easy to get my medications
February 2, 2026
Unprompted review
Reply from Evergreen Life
Hi Rishi, thanks for the five star review! We are happy to hear you are having a great experience using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
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First class surgery
My problem was dealt with extremely fast and I was reassured about my condition. A follow up and relevant tests were arranged at the time of my request.
February 6, 2026
Unprompted review
Reply from Evergreen Life
Hi Susan, thanks for the five star review! We will be sure to pass on the positive feedback to your GP surgery! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Ordering repeat prescriptions here is…
Ordering repeat prescriptions here is very useful as I am disabled.
February 7, 2026
Unprompted review
Reply from Evergreen Life
Hi Tricia, thanks for the four star review! We are happy to hear you find our app easy to use when ordering your medication! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Reply from Evergreen Life
Hi there, thanks for the five star review! We are glad to hear you are having a great experience using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Quick and easy
February 7, 2026
Unprompted review
Reply from Evergreen Life
Hi there, thanks for the four star review! We are glad you are having a positive experience using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
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Reply from Evergreen Life
Hi Leigh, thanks for the five star review! We are happy to hear you find our app easy to use! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Reply from Evergreen Life
Hi Sergiu, thanks for the five star review! We are happy to hear you are having a great experience using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Reply from Evergreen Life
Hi there, sorry to hear you are having a negative experience when using our app to order your medication. Unfortunately the pharmacist or clinician will decide on whether or not a prescription request is approved, rather than the Evergreen technical team. If we can help with anything else, please drop us an email to hello@evergreen-life.co.uk Kind regards Stephen
I like that you can order prescriptions…
I like that you can order prescriptions online easily and effectively.
Don’t like that when you have put in all information to go to book an urgent appointment and get thrown out all of a sudden. You then try to do the booking process again and are now unable to select urgent appointment because it is not there anymore. This now means having your problem on hold another day to try and book. Very frustrating and time consuming.
February 4, 2026
Unprompted review
Reply from Evergreen Life
Hi there, thanks for the three star review! We are sorry to hear you are experiencing some issues with making an appointment at your GP Practice. I'm afraid your practice control the form and the questions asked to submit a request, and they also control the timings of the appointment buttons. If there is anything else we can help with in terms of technical support with the app, please drop us an email - hello@evergreen-life.co.uk Kind regards, Stephen
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It’s quite easy to order my repeat…
It’s quite easy to order my repeat prescription
February 7, 2026
Unprompted review
Reply from Evergreen Life
Hi there, thanks for the five star review! We are glad to hear find our app easy to use when ordering your repeat medication! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Reply from Evergreen Life
Hi there, thanks for the five star review! We are happy to hear you find our app easy to use! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Reply from Evergreen Life
Hi Harrison, thanks for the five star review! We are glad to hear you are having a great experience using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
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