If i have any problems with placing an order of my repeat medications it is dealt with immediate. Been using them for about 3 years now.
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It's quite easy to get to the site but then the options become fewer than necessary 🤔 more options required or ever just "other"
Company replied
Great app. Not self explanatory to make an appt though. Unsure which options to choose and the many questions you have to complete arent relevant.
Company replied
I had been having difficulty for several days with an app trying to connect to my GP practice, partly due to a wrong digit in my phone number. However, R made contact and it took him nearly 40 minutes... See more
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Company details
Written by the company
We're empowering people with access to personalised health and wellbeing information, so that they can make informed decisions and increase their healthy and happy years. Whether you want to get fit, get healthy, live longer, or take control of your medical records, the Evergreen Life wellness app brings all of your health and wellbeing information together, in the palm of your hand. Have you heard about our DNA tests? Unlock your genes and get insights to help you lead a healthier lifestyle: https://www.evergreen-life.co.uk/dna/genetic-testing
Contact info
Evergreen House, M3 5NA, Manchester, United Kingdom
- hello@evergreen-life.co.uk
- evergreen-life.co.uk
4.0
Great
449 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great app
Great app. Not self explanatory to make an appt though. Unsure which options to choose and the many questions you have to complete arent relevant.
February 4, 2026
Unprompted review
Reply from Evergreen Life
Hi Richard, thanks for the four star review! We are sorry to hear of your experience when booking an appointment with your GP. Please note the questionnaires are chosen and configured by your GP practice, however we are more than happy to feed this back to them! Please drop us an email with your GP Practice name and the form you were submitting to hello@evergreen-life.co.uk Kind regards, Stephen
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Easy for pescatarian but some time hard…
Easy for pescatarian but some time hard for booking appointment anyway thanks
February 4, 2026
Unprompted review
Reply from Evergreen Life
Hi Mr Ansari, thanks for the five star review! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
It sometimes doesn't recognise my…
It sometimes doesn't recognise my paasword.
February 4, 2026
Unprompted review
Reply from Evergreen Life
Hi Mary, thanks for the four star review! Sorry to hear you are having problems with your password. We can give you some tips on how to allow the app to remember your password and how to use biometrics as an alternative way to login. Please drop us an email to hello@evergreen-life.co.uk Kind regards, Stephen
Easy to use and easy to understand
Easy to use and easy to understand. I use this every month to reorder my meds and it's always done on time without me having to leave the house
February 4, 2026
Unprompted review
Reply from Evergreen Life
Hi Darren, thanks for the five star review! We are happy that you find our app easy to use and enjoy the convenience of using our online medication services! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Hopefully I can get my prescription…
Hopefully I can get my prescription that I have ordered.
February 4, 2026
Unprompted review
Reply from Evergreen Life
Hi Lisa, thanks for the five star review! We hope you are having a great experience with the app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
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Perfect in every way
February 4, 2026
Unprompted review
Reply from Evergreen Life
Hi Jeannie, thanks for the five star review! We are happy to hear you are having a great experience with the app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
A easy way to order / track your…
A easy way to order / track your medication ,you can pick up your order from a pharmacy of your choice or in person .
February 4, 2026
Unprompted review
Reply from Evergreen Life
Hi Andrew, thanks for the five star review! We are glad that you find the app easy to use for your medications. If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Abysmal App, Mostly Poor Staff
I'm not sure whether I'm supposed to be reviewing the Evergreen app itself or the staff who respond to queries sent using it, but either way, my response would be "1 star - abysmal".
The app is clunky, non-intuitive and not-fit-for-purpose.
- It turns operations which should be simple (such as simply getting a GP appointment, or submitting an enquiry about medication) into tricky, unreliable, frustrating or impossible chores;
- It fails to provide some things which would actually be useful (such as a "When is/are my Forthcoming Appointment(s)" section, or a "Dates of Past Appointments" summary in any practical, user-friendly form;
- It doesn't seem to separate notes intended for use between GPs and practice staff (understandably full of medical abbreviations, acronyms, terminology and typos) from communications intended for patients (which should be in standard, understandable English).
Some of the staff seem fine, but there have been so many mistakes and infuriating exchanges with them over the last few years, during which I've been struggling not just with physical health but also with mental health issues which made it hard to navigate situations that required any persistence. My mental health had now improved to the extent that I can and will be persistent in trying to get things improved, particularly for the benefit of those still struggling, but also for other users.
When I've registered problems, I've found that the Practice staff and the Evergreen staff claim it's the fault/responsibility of the others, with neither accepting accountability. I've even had BOTH denying that a particular named person who had been involved in an exchange between me and one of the two organisations worked for them, when it wasn't clear which of the two organisations had contacted me!
I'm not sure whether I'm just wasting my time typing feedback here. I've provided feedback directly to Evergreen on a few occasions, and rarely even recorded an acknowledgement, let alone a propet response, let alone seen signs that suggestions are actually taken on board.
February 3, 2026
Unprompted review
Reply from Evergreen Life
Hi Nigel, thank you for your review and followup email that I have replied to separately. We are constantly to make the app more user intuitive and take on board your comments in the first paragraph of your review. I'm afraid your other comments regarding staff, consultation notes etc would be better directed to your GP Practice. Kind regards Stephen
This is always helpfull and available…
This is always helpfull and available and quick
February 4, 2026
Unprompted review
Reply from Evergreen Life
Hi Miss Reed, thanks for the five star review! It's great that you find the app very quick and helpful! If there is anything we can assist with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
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Easy peasy
Very easy to use and makes life better for people who needs a lot of medication. Million thanks evergreen app.
February 4, 2026
Unprompted review
Reply from Evergreen Life
Hi Robert, thanks for the five star review! We are glad to hear that using the Evergreen app is having an impact on making things easier for you! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Prompt service.
Extremely easy to use and very efficient. I am always informed promptly whether the order has been filled.
February 4, 2026
Unprompted review
Reply from Evergreen Life
Hi Annette, thanks for the five star review! We are happy to hear that you are having a positive experience using the app to access your medication. If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
It makes it so easy to order medication
It makes it so easy to order medication
February 4, 2026
Unprompted review
Reply from Evergreen Life
Hi Gary, thanks for the five star review! We hope that you are having a great experience with the app and the medication ordering facility! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Reply from Evergreen Life
Hi Mushen, thanks for your four star review! We are happy you find the app easy to use! If we can help with anything else, please drop us an email to hello@evergreen-life.co.uk Kind regards, Stephen
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Easy and quick processes
It's very easy to use and the processes run smoothly with clear information
February 3, 2026
Unprompted review
Reply from Evergreen Life
Hi there, thanks for the five star review! We are glad that you find the app easy to use. If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Brilliant service
I find using this app to order my medication excellent, I always give 3 days notice and its ready for me when I call in to collect it, brilliant service.
January 30, 2026
Unprompted review
Reply from Evergreen Life
Hi John, thanks for the five star review! We are happy that you are having a great experience with ordering your medications on the app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
The Evergreen app is very helpful and…
The Evergreen app is very helpful and easy to use. It stores all my health information in one place, including my medical history and prescriptions, and I use it for GP appointments and ordering medication. It makes managing my healthcare much easier.
February 3, 2026
Unprompted review
Reply from Evergreen Life
Hi Dali, thanks for the five star review! We are so happy you are having a great experience with the app! It's a perfect one stop shop for your medical history, medications, GP appointments & wellness checks, and glad you agree! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Reply from Evergreen Life
Hi Kristiana, thanks for the five star review! We are glad to hear that you are having a positive experience using our app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
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Very easy to understand and beneficial…
Very easy to understand and beneficial to my health and well-being.
February 3, 2026
Unprompted review
Reply from Evergreen Life
Hi Robin, thanks for the five star review! We are happy that you find our wellness content beneficial! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Reply from Evergreen Life
Hi Doreen, thanks for the five star review! We are happy to hear you are having a positive experience with the app! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
Fantastic easy to use app has reduced…
Fantastic easy to use app has reduced the stress of contacting the GP especially for regular meds and when you are poorly
February 3, 2026
Unprompted review
Reply from Evergreen Life
Hi Rosemary, thanks for the five star review! We are glad that the app has made your life less stressful in terms of ordering your medication! If there is anything we can help with in the future, please let us know at hello@evergreen-life.co.uk Kind regards, Stephen
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