Everypaw Reviews 1,371

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 328 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the ease and efficiency of the claims process. Many people appreciate the quick payout of claims, often within days, and the straightforward online portal for submissions. The company is often praised for providing peace of mind and for its supportive customer service team. However, some customers expressed dissatisfaction with significant premium increases upon renewal, even without making claims, or after only one claim. A few people also mentioned issues with logging in or with the company's policy regarding older pets, specifically concerning coverage for cremation or certain conditions.

What people talk about most

Claim

People report ambiguous experiences with claim. Many reviewers found the claims process easy, quick, and... See more

Service

Clients share positive opinions on service, with many praising the efficiency and ease of the process, from... See more

Price

Reviewers highlight ambiguous aspects of price. While some customers found the prices competitive and... See more

User experience

Users describe positive interactions with user experience, highlighting the straightforward and... See more

Payment

Customers had ambiguous experiences with payment. Many reviewers praised the quick and easy claim process,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everypaw is a fantastic company, hence why i took them on to become my pet's Insurance. The Only draw back is that when you set up the account as i did. This didn't allow acces directly to look and ch... See more

Company replied

Rated 5 out of 5 stars

Every Paw have been fantastic. It's bad enough when your loved family pet is poorly, but knowing your pet insurance are there supporting you all the way is one less worry. Their prompt settlement for... See more

Company replied

Rated 5 out of 5 stars

Everypaw have been absolutely brilliant! I’ve had to make two separate claims recently and both were handled so quickly and efficiently. The money was in my account before I even had a chance to worry... See more

Company replied

Rated 5 out of 5 stars

My old provider increased the renewal considerably, after being with them for years. I shopped around and looked for quotes, "Everypaw" came up best for my circumstances. They gave great explanation o... See more

Company replied


Company details

  1. Pet Insurance Company

About Everypaw

Written by the company

Here at Everypaw, we love your pet almost as much as you do, and their health and happiness mean the world to us. Every day with those paws is precious, so for you to enjoy the cuddles, we want our insurance to give you peace of mind.

We're not just about covering vet bills; every policy comes with a whole range of additional benefits. The Pet Portal makes policy management easy with our online claims service. And our Petcall service gives you unlimited access to our RCVS-qualified vet team over the phone, live chat or video call.

So if you ever feel a bit 'for pet's sake', know Everypaw will be there for you and your pet when you need it most.

Visit our site

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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Rated 5 out of 5 stars

Well at long last - Pet Insurance made easy

Well at long last, pet insurance made simple. Registering my claim was simple and took only a couple of minute. Received an acknowledgement within a few hours and 4 days later, confirmation that I'll be paid out and confirming the amount.
Exceptionally efficient!

October 20, 2025
Unprompted review
Everypaw logo

Reply from Everypaw

Good Afternoon NAME, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family.

Rated 5 out of 5 stars

Only just started this pet insurance…

Only just started this pet insurance but the information given so far on how to keep puppy safe & well cared for even as an experienced fur mum is superb as it’s a nice refresher.

October 18, 2025
Everypaw logo

Reply from Everypaw

Good Afternoon Jacqueline, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family.

Rated 5 out of 5 stars

Excellent

.easy to use web site and straight forward

October 12, 2025
Everypaw logo

Reply from Everypaw

Good Afternoon Eileen, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family.

Rated 4 out of 5 stars

Too early to actually fill in a review…

Too early to actually fill in a review as just purchased insurance . So will see how things go and then comment.signing up was straight forward.

October 16, 2025
Everypaw logo

Reply from Everypaw

Good Afternoon Dianne, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family.

Rated 5 out of 5 stars

Excellent value

Excellent value. Easy to arrange Pet insurance for our cats.No complicated forms to fill in.Very pleased I chose Everypaw.

October 16, 2025
Everypaw logo

Reply from Everypaw

Good Afternoon Gina, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family.

Rated 1 out of 5 stars

I got my renewal bill from you,far too…

I got my renewal bill from you,far too dear, so went on line, got it with you cheaper than my renewal .
Then on the same day got letters from you,
1. Thank you for interest your 1st payment with,,,, still not taken out of my account.
2. We're very disappointed you are not renewing your ins with us.
I'm confused .com, as you have not taken any money from my account l don't know now if my little dig is insured or not.

September 16, 2025
Everypaw logo

Reply from Everypaw

Good Afternoon Ms Higgins. We are sorry to hear about your dissatisfaction. Please can you kindly contact us via the portal or via email at:pet.pol@everypaw.com, or if you prefer via telephone on 0344 543 1050 and a member of our Team will be more than happy to discuss your policy details further. Many thanks, The Everypaw Team.

Rated 4 out of 5 stars

Only just purchased this insurance had…

Only just purchased this insurance had no need to use it so far and hopefully never will! It was an easy journey purchasing the product and hope it’s as great as it is advertised.

September 18, 2025
Everypaw logo

Reply from Everypaw

Good Afternoon Gill, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family.

Rated 5 out of 5 stars

I would like to acknowledge John Moran…

I would like to acknowledge John Moran for his professionalism ,help and assistance when I was choosing to purchase a Pet Plan.

I am very grateful and he is a credit to his company.

October 20, 2025
Unprompted review
Everypaw logo

Reply from Everypaw

We are so pleased that you have received excellent service from our Team member; we love hearing from our Everypaw customers, and delighted that our agent has been able to help you.

Rated 5 out of 5 stars

Excellent no problems insuring

Excellent no problems insuring. My new kitten

October 12, 2025
Everypaw logo

Reply from Everypaw

Good Morning Lesley, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your new kitten to our Everypaw family.

Rated 5 out of 5 stars
Everypaw logo

Reply from Everypaw

Good Morning Tracy. Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

I spoke to grace today who was lovely

I spoke to grace today who was lovely! Very friendly and informative!

October 14, 2025
Unprompted review
Everypaw logo

Reply from Everypaw

Thank you for your positive feedback. We’re so happy we could help! Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Took a huge weight off our mind knowing everything was being dealt with so efficiently

April 11, 2025
Everypaw logo

Reply from Everypaw

Thank you for your positive feedback Ian. We’re so happy we could help! Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Very quick to pay out

Very quick to pay out

October 10, 2025
Everypaw logo

Reply from Everypaw

Hello Emma, we’re glad we have been able to help you while your pet receives treatment. We wish them the best and hope they make a speedy recovery. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Two dogs and Two cats …

As pensioners with two dogs and two cats all over 10 years old the cost of insurance is affordable compared with other pet insurers, The application was easy and acceptance of them by the insurer was very quick.

October 9, 2025
Everypaw logo

Reply from Everypaw

Good Morning. Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Easy to apply very competitive pricing.

Easy to apply very competitive pricing.

October 2, 2025
Everypaw logo

Reply from Everypaw

Good Morning. Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many thanks, the Everypaw Team.

Rated 5 out of 5 stars

Fantastic service and response time

Fantastic service and response time, really really easy to use.

March 13, 2025
Everypaw logo

Reply from Everypaw

Thank you for your positive feedback Maria. We’re so happy we could help! Many thanks, the Everypaw Team.

Rated 1 out of 5 stars

Absolutely appalling company when you…

Absolutely appalling company when you have claimed and need to renew your insurance .
My insurance on 2023 was £55.00 per month
2024 it went up to £117.00 per month
2025 they now want £208.00 per month , they have stoped the farewell
cover due to age also stopped the cremation payment and want a. 25% contribution to any claim . My only means of income is my state pension this is costing me over 30% of my pension.This appears to be common practice for this company as I have had noticed other users are complaining about their insurance has more than doubled.
Buyer beware Avoid at all cost I am now self funding there are other genuine companies that will help
IN RESPONSE TO THE REPLY FROM EVERYPAW I HAVE ALREADY SPOKEN TO YOU ABOUT THE POLICY YOU OFFERED TO CUT THE POLICY COVER BY HALF AND EXPECTED ME TO PAY £160 per Month OUTRAGEOUS. AS A PET GETS OLDER THAT IS WHEN WE AS CUSTOMERS NEED INSURANCE FOR OUR PETS.

October 1, 2025
Unprompted review
Everypaw logo

Reply from Everypaw

We are sorry to hear that you are unhappy Mrs Clifford. If you did wish to discuss the circumstances surrounding your premiums and cover in more detail, our Customer Service Team would be more than happy to assist you and can be reached on: 0344 543 1009. Please note we are available Monday-Friday 8.30am - 6pm. Many thanks, The Everypaw Team.

Rated 5 out of 5 stars
Everypaw logo

Reply from Everypaw

Good Afternoon. Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to our Everypaw family. Many thanks, the Everypaw Team.

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