PDSA Pet Insurance Reviews 1,933

Signed up today for Dog Insurance for our 2yr old Lab via Which Best Dog comparision website. Very good reviews on Trust Pilot. Previously with Animal Friends where we made no claims and made no con... See more

PDSA agreed and paid our claims almost before we had submitted them. A terrifying time when our miniature dachsie suddenly suffered extreme pain. She needed surgery immediately, we knew the bill wo... See more

After changing insurance companies at the beginning of the year, I had no idea we would be making a claim so soon. Our Patterdale had other ideas when he got his face stuck in a barbed wire fence… o... See more

Decided to use PSDA after my previous dog became ill and had to be put to sleep and I couldn't afford it at the time, being self employed in the pandemic. They were just wonderful. Got our new famil... See more

Chose to switch my dog`s insurance to PDSA after feeling ripped off by another firms excessive renewal quote. Very good reviews convinced me to use PDSA and was impressed with ease of switching polic... See more

Just insured my cat. I chose PDSA because my cats insurance benefits the great charitable work they do. It was a very competetive quote and exceptionally easy to sign up. I especially liked the fact t... See more

The user manual for our beautiful golden retriever puppy didn't say to keep him away from socks. The little tyke, aged 3 months, decided a pair of my regular socks was much tastier than his food and s... See more

Our 6 month old staffy pup injured herself and one of her legs went lame. She had to have an xray which we paid for. PDSA insurance paid out within 2 weeks of our claim, no quibbling. Really happy... See more

Moved insurance to PDSA less than a year ago. Never had to make a claim before but within three months of starting new policy one of my dogs was diagnosed with cancer. Totally out of the blue but PDSA... See more

I had to make a claim after having to rush my dog into the vets for emergency due to him being poorly. Initial tests showed a problem with his bladder, further tests confirmed a mass in 1 of his kidn... See more

The PDSA insure hub is straightforward and easy to use. Claim processed and paid quickly. Compared to other insurers, I find it reasonably priced for the level of cover and I like that my money is bei... See more

claims were very prompt regarding payment. found company very helpful when contacting by phone. would recommend pdsa to other owners. riva's ongoing treatment was not an issue. many thanks.

I called PDSA pet insurance multiple times to discuss an upcoming surgery for my dog. I have never had to claim before so I had a lot of worries about how pet insurance works. The staff on the phone... See more

They will do whatever to not pay out, dog had a cracked tooth and they wouldn’t pay because he didn't go for regular dental check up. The crack happened due to a Yak Chew, we heard it crack and took... See more

Have just taken out pet insurance for my Cockerpoo puppy the process was really easy and I’m very pleased with the cover I am getting Have previously been with Petplan with my other dog but found t... See more

I have been looking for pet insurance for a few months but found most of them were too expensive. Someone suggested PDSA insurance. I got a quote and checked for direct payment to the vet if anything... See more

A very clear and simple claim process. Once a few details were submitted, PDSA contacted the veterinary practice and took the claim forward. I received an outcome, and the vet's fees were reimbursed s... See more

I try to give reviews when they ask,but .. just get ‘oops’ so can’t give it. This insurance company is so good. My dog developed epilepsy at the age of seven. They have been brilliant. Staff in ca... See more

PDSA website is simple and user friendly. Providing excellent cover at a reasonable price. It's also great to know that we are helping more unfortunate animals. Thank you PDSA.

Had to make a few claims all for the same thing over the course of a month, I’d never claimed before and honestly was nervous I wouldn’t get my money back after paying upfront, in total over 3 vet tri... See more

Our previous dog was insured with PDSA Pet Insurance, who first of all developed Cushings Disease, and then some other complications before he had to be finally put to sleep, during which all claims s... See more

My dog was really poorly and needed treatment , I paid the vet myself and my vet advised me that my insurance would probably help with the cost , I have never used an insurance claim before , I usual... See more

Really easy claim process, paid without fuss for a cut our dog had on his paw. Others have mentioned that the premium goes up each year. Ours did too but I think that’s quite standard for all pet i... See more

Our dog had a deep cut in her leg which required an op to remove the branch stuck in there and stitch it back up. This, of course, was financially costly. Not knowing what to expect from the insurance... See more

PDSA insurance is amazing, sadly my 3 year old Shih-poo had a disc disease and we had to put him to sleep. This was my first experience with a pet insurance and I was wary of the outcome but the proc... See more

Hadn't been with PDSA for very long before our cat developed a health issue. I can't praise PDSA highly enough as they have been incredibly efficient in dealing with and covering our vet bill claim... See more

Dog insurance up for renewal, tried to view policy details through their portal. Tried to login but no luck, so I thought I hadn't registered (I hadn't). Clicked on the 'Register Now' button in my wel... See more

Already had pet ins with Pdsa. Renewal came through. Worked out cheaper to start again as new customer. When I called they said they could renew me at renewal price (slightly more than quote from... See more

Great cover and no silly % excess and not until cat is 10 that premium will change better than most other providers. Also nice to know you’re doing good for other animals in the process.

My older kitty has dramatically lost weight. Took her to the vets for tests etc, the news has been sad, but these guys have been great. Put the claim in, which didn’t require much effort and after a... See more

very helpful and easy to set up just waiting on all details which should have been sent by post although im covered straight away all good thankyou

Setting up was so easy, we also have a rehomed dog and pdsa have a massive amount of experience with these dogs. There was no pressure taking it out and are on the phone for advice not taking a paym... See more

Following the death of our cat in a road accident, PDSA have made the whole experience even more traumatic than it needed to be. Having arranged the cremation etc I contacted them to ask how to... See more

Where to start? Well firstly if you'd like a policy that doesn't pay out, constantly resets the clocks, causes you additional stress after bereavement, constantly requires additional information... See more

PDSA have been really good when having to treat both of my cats and so it was obvious to choose to take out insurance with them too. The process was very easy and straightforward and some good varied... See more

Shocking business conduct. I took out 2 policies with PDSA Pet Insurance for my two dogs as they are a Charity. I made a claim a few weeks back but was told they had no response from the vets. The PDS... See more

LOVE the PDSA pet insurance. My cat needed his poor leg amputated and they paid quickly with no quibbling. They are brilliant! Quick and easy, caring and pet-focused plus affordable, what more could y... See more

As always, looking after our pets, even my staffy who at 40.6 kilos could fall into a certain weight category.the cost of my insurance is excellent. Thanks and keep up the great work H

My vet did all the claim process on my behalf using the pdsa pawtal. I received email confirmations from pdsa to say a claim had been made & my claim had been paid. I received payment into my bank wit... See more

PDSA insurance were great in paying straight away for my Fifis 🐶 5 teeth she had taken out. Absolutely would recommend this animal insurance to all my friends and family.

The cover is really good, however the renewal doesnt treat customers fairly taking out pet insurance. I noticed last year it went up about £30, no issues things go up and no claims but one of t... See more

PDSA took a long time processing my claim. Our cat is a rescue & we didn't have any medical history so they had to contact the rescue centre to check her previous history. I had to chase them in the... See more

Experience 5 alwayss polite and helpful. Choose pdsa insurance as for me rather than pay all at once(thankfully could afford in past) hopefully not need for years helping other furry friends in nee... See more

I had to make a claim recently and it was straight forward and quick. It was easy to see the claim progress on the Insure Hub. My dog was x rayed at one vet surgery and then referred on to a specialis... See more

My claim required some additional details which we provided , the interaction was a simple process and our comments were reviewed and contact made with the vet, these enabled PDSA to make a timely dec... See more

I have only recently switched to PDSA insurance as the policy was so much cheaper than my last insurer. My dachshund, Luna, is 7.5 years old and I have never had to make a claim. Unfortunately, a few... See more

We have been loyal customers for many years, but our recent experience has been shocking. PDSA is refusing to pay for our dog’s urinary incontinence treatment, finding excuse after excuse. The si... See more

Made my first claim on an insurance policy and this was such an easy process, easy to notify, all online, streamline, claim accepted and payment was made quickly. Fantastic service

Terrible . What’s the point in an insurance that just doesn’t pay out ? I sent my claim off in mid December and all they’ve done since is ignore multiple requests to pay out using a multitude of excus... See more

Excellent company to deal with. The vet Put a claim in and PDSA notified me on the day and when I logged into my account it was okayed and I had payment within three days. Would highly recommend.

I looked at a lot of pet plans and insurance but pdsa was the best I came across,so easy to fill form out and start date definitely recommend pdsa.

I have made several claims in the past few months as my boy Max started to have seizures. They have been 100%efficient in dealing with the claims and have paid them within 5-7working days of receiving... See more

Nearly doubled price of my monthly insurance for my cat. Only reason I can see is that I made a very small claim this year (less than £140, got 66 back). Massively cheaper quotes elswhere. Seems like... See more

Derby PDSA has literally just said to me as I'm not registered with them there not willing to help me and have to go private after being on on the phone to them for ages to then pick up go thro the ma... See more

I was delighted at how easy it was to make a claim. Our dog, Ben, had experienced a rash on his tummy, some sort of allergy. When I took him to the vet they treated it with an injection and antibiotic... See more

I was previously with pdsa for 18 months. My beautiful 18 month old Akita became very poorly due to what was found to be, after considerable testing a very rare, very serious defect from birth. Pdsa w... See more