Bought a product from this "company", delivery has apparently been completed, yet I have received nothing. Evri tracking claims delivey, but when I enquire as to where, as I have not received anythi... See more
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Item delivered to wrong address. Despite contacting customer services via their website on several occasions, I have had no response. Tried again this morning and their website is unavailable. So hope... See more
Ordered items on an Instagram account on 18th August, got tracking from CJ Packet. Tracking eventually said item delivered to a porch in UK, no address. I live in Italy. Emailed Novi and they said the... See more
This is a total scam - placed the order, received a notifcation from cj packet . com stating the item had been shipped, then a notification from Evri stating the item had been posted through my letter... See more
Company details
Written by the company
Nomi Highchair is designed by the legendary Norwegian chair designer Peter Opsvik, based on his more than 40 years of experience within designing iconic ergonomic chairs ie Capisco by Håg, Balans by Varier and Tripp Trapp by Stokke among others. Nomi is manufactured within EU, it holds the GS mark (Geprüfte Sicherheit), and is safety certified as highchair, junior chair, adult dining chair and baby bouncer.
Contact info
Transformervej 17,1, 2860, DK - Soeborg, Denmark
- info@evomove.com
- evomove.com
1.2
Bad
2K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It’s simply the most stylish and…
It’s simply the most stylish and versatile baby and child seat in the market. This is our second one.
January 26, 2020
Unprompted review
Reply from Nomi by Evomove.com
Hi GT,
We absolutely agree ;-) ;-) - thanks for the fine review and for contributing to the birth (and Nomi ;-) ratio :-) :-)
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Reply from Nomi by Evomove.com
Hi Andrew,
Thanks, happy to hear :-)
Product looking good
Product looking good, havent use this much that i can rate it. Communication can be better, slow answer to email.
January 22, 2020
Unprompted review
Reply from Nomi by Evomove.com
Dear Marleen,
We are happy to hear that you like the look of Nomi. We hope you will be very happy and satisfied with it in use as well :)
Regarding our communication via email, you wrote us during the weekend when our office is closed, (saturday the 11th of January) and we answered you as soon as we openend again on monday the 13th. of January. We can't answer quicker than that ;)
Reply from Nomi by Evomove.com
Dear Razvan,
Thanks - soooo happy to hear :-) :-)
Quality has a price
Very good quality and easy to assemble. Plus the chair has a small footprint which make it easy to move, store and arrange...
Just was a small problem with generating tracking number for the delivery.
December 30, 2019
Unprompted review
Reply from Nomi by Evomove.com
02/01 Update:
Tracking number provided, tracking mail correspondence bug fixed.
I do hope that our actions in this case is the best proof of our customer service approach. We are only humans, and your case was trigged by a external software issue in combination with a bad timing. Again, sorry for the hassle and a happy new year :-)
31/12 Update
Dear Mohamed,
Very helpful info, thanks. The tracking mail is auto generated when the goods are released for the warehouse, and there must be a bug in the connection between UPS tracking (consignor) and our ERP system. We will reboot the systems January 2nd. FYI our normal response ratio is within 24 hours, but I am responding to this review by remote and do not have access to the mails from here. Sorry for the hassle and a happy new year from Copenhagen.
Best - Rune/Evomove
Dear Mohamed,
Our office is closed due to Christmas holiday as stated on the website. Our customer service will respond to your email first thing January 2nd. Please check your spam filter in regards to the UPS tracking number, sometimes it ends up there. Due to Christmas deliveries might be delayed - but still 3-5 working days within EU, as stated on the shipping terms.
Our apologies, but it's Christmas...
Best - Evomove Copenhagen
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Nomi highchair
Great product, good contact and fast delivery. Highchair looks great and my baby love to sit in it. I hope it will last for years.
December 24, 2019
Unprompted review
Reply from Nomi by Evomove.com
Dear Karolina,
Thanks for the review and a happy new year from Evomove :-)
Reply from Nomi by Evomove.com
That's exactly what we strive for :-) - Thanks and Merry Christmas from Evomove Copenhagen
Best on the market!
It's always a delight to do business with Evomove. They deliver what they say they will and they do it quickly. Very quickly.
December 3, 2019
Unprompted review
Reply from Nomi by Evomove.com
Dear Dave,
Thanks, what a great start on a crisp sunny December morning with such a review.
Enjoy the day and your Nomi's :-)
Reply from Nomi by Evomove.com
Dear Max & Co.
Thanks for the great review - will pass it to our fast and efficient helpers at UPS logistics as well ;-)
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Quick efficient service
November 13, 2019
Unprompted review
Reply from Nomi by Evomove.com
Dear Sita,
Thanks - happy to hear :-)
Excellent high chair
Excellent high chair! We are pretty satisfied!
November 10, 2019
Unprompted review
Reply from Nomi by Evomove.com
Dear Yuting,
Happy to hear. Enjoy your Nomi :-)
Extremely user-friendly website and fast delivery!
Extremely user-friendly website - good visualization of the different colors and what the final configured chair will look like. Chair arrived very fast!
October 30, 2019
Unprompted review
Reply from Nomi by Evomove.com
Dear J. Kaur,
Thanks, it's actually an old/vintage website in this tech age - launched in 2013. But as Nomi - very durable ;-) Happy to hear that UPS delivered fast and efficient. Best wishes from Copenhagen
Beautiful product
Very nice product with beautiful design. We have two children and they love their Nomi. The reply from customer service is quick which we have experienced.
October 28, 2019
Unprompted review
Reply from Nomi by Evomove.com
Dear Victoria,
Happy to hear that your kids loves their Nomi's. We love Nomi too ;-) ;-)
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Good and quick service!
October 28, 2019
Unprompted review
Reply from Nomi by Evomove.com
Dear Gerli,
At Evomove we only do one thing - Nomi Highchair. So help is always near, as well as good service - it's part of our DNA.
Thanks for the review :-) :-)
Everything perfect
Everything perfect. Fast delivery, good quality product. :)
October 28, 2019
Unprompted review
Reply from Nomi by Evomove.com
Dear Ann,
Happy to hear, also the smooth delivery with a little help from our friends at UPS.
Best- Rune, Evomove Copenhagen
I bought some equipment for my kid one…
I bought some equipment for my kid one week ago and still is not sent. When I filled the form I was promised to receive an order during 3-7 days. This information was important for my choice in that time.
October 16, 2019
Unprompted review
Reply from Nomi by Evomove.com
Dear Hubert,
We apologize for the delay of your order. We do everything we can to ensure that the expected delivery dates are held, but it is not always in our control and exceptions of a delay can occur, though this is very rare. Again, we apologize for any hassle this may have caused and hope you will be happy with your Nomi once it arrives.
Best regards the Evomove team
Pratical compact ergonomic and good…
Pratical compact ergonomic and good quality materials. Really pleased with our purchase. Thank you.
October 11, 2019
Unprompted review
Reply from Nomi by Evomove.com
Lovely to hear Danillo :)
Enjoy your Nomi.
Best regards the Evomove team
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We are so happy with Nomi
We are so happy with Nomi, that we bought one more, for our second child. It is extremely easy to clean and nothing leaves stains! So easy to use in every stage, so nice design and so secure. This is an excellent product for my babies and I truly recommend it!
October 6, 2019
Unprompted review
Reply from Nomi by Evomove.com
Hi Dimitra,
Sooooo happy to hear and congrats with no. 2 - keep them coming ;-) ;-)
Everything perfect
The shipment was fast and the product is perfectly in line with the site description
October 5, 2019
Unprompted review
Reply from Nomi by Evomove.com
Dear Roberta,
Thanks so much for the awesome review, will share with UPS ;-)
Reply from Nomi by Evomove.com
Dear Eduardo,
Thanks, Soooo happy to hear ;-) Will share with UPS!
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