Evoraofficial Reviews 

1,476
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 295 reviews, most reviewers were let down by their experience overall. Many customers reported that their orders never arrived, even after waiting for several months. People frequently received products that were either fake, of very poor quality, or entirely different from what was advertised. Consumers also faced significant challenges in obtaining refunds, often experiencing unresponsiveness or being ghosted by the company when they requested their money back. Reviewers consistently highlighted issues with delivery services, noting invalid or untracked shipping information and prolonged delays. Communication from the company was often unhelpful, with many finding that initial polite replies eventually ceased, leaving them without updates or resolution.

What people talk about most

Order

Reviewers express widespread dissatisfaction with the order process, frequently advising others not to order... See more

Refund

Reviewers highlight significant dissatisfaction with the refund process, frequently reporting that despite... See more

Product

People report negative experiences with product, with many consumers stating that items were not as... See more

Delivery service

Customers had negative experiences with delivery service, with many reporting that their orders never arrived... See more

Response time

Clients share negative opinions on response time, with many reviewers reporting a lack of communication and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Wow, what an experience. Ordered in May and -brace yourselves - received absolutely nothing. Impressive consistency, really. And the customer service? Works like a charm… if the goal is to send bea... See more

Company replied

Rated 2 out of 5 stars

Sadly never got my koala, just replies from customer service saying it's being processed but no actual dates or updates. Raised a query with my credit card company when it became obvious no koala wou... See more

Rated 1 out of 5 stars

Just been scammed, I ordered a pair of ON Trainers, looked genuine on the Elvora website, but the shoes delivered were cheap fake imitations of very poor quality, & from a copy company in China. War... See more

Rated 1 out of 5 stars

Doesn’t even deserve a 1 it’s a minus Ordered 2 koalas for our brand new SEN space with school CHARITY money!!! Took the money , chased untold times and as soon as ask for a refund they stop com... See more


1.5

Bad

TrustScore 1.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 32% of negative reviews

Typically replies within 1 week

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1.5

All reviews

(1,476)

270 reviews in the last 12 months

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Rated 1 out of 5 stars

This is a scam.

This is a scam.
Like everyone else I paid for 2 relief koalas and didn’t receive anything. When I asked for my money back they stopped responding. Do not waste your money or time. Scammers.

August 26, 2025
Unprompted review
Rated 1 out of 5 stars

Scam, do not trust them.

I’ve ordered my koala and warranty with some essential oils set in May 2025 for my friend who was going through some bad times. I was given a tracking number and order. Money was paid but nothing arrived. In June I asked about and I was told 27/6 was a dispatch time. That’s it. Now tracking number said it has been cancelled or expired and after few emails to customer service I got nothing in response. Crickets. I would not recommend this company. It’s a scam.

May 9, 2025
Unprompted review
Rated 1 out of 5 stars

Never received item

I ordered one back in April and I never received it. They finally responded to me in August and said they would try to find out why I never received my order and then they ghosted me. I have sent several follow up emails with no response.

April 28, 2025
Unprompted review
Rated 1 out of 5 stars

Even one star is too much

Even one star is too much. I’ve never dealt with a company this dishonest. Don’t believe their polite replies, they say nice things but never deliver. You’ll lose your money, never get your product, and keep hearing empty promises. SCAMMERS, BIG TIME!

October 14, 2025
Unprompted review
Rated 1 out of 5 stars

ZERO STARS

ZERO STARS. Like everyone else been ripped off. June the 3rd purchase, still no product. Very fast AI bollocks responses. No refund. Aiming for refund through credit card but that’s also still on going 3 weeks in!!!

Absolute con. The company needs to be shut down from trading anything.

June 3, 2025
Unprompted review
Rated 1 out of 5 stars

Wanted to give half a star

Wanted to give half a star. I ordered a koala well over six months ago and ut still has not arrived. I expected a reasonable wait as it is coming from abroad. But the time it has taken Elon Musk could get me to Mars and back.

Initially customer service were on at getti g back to me. But the last contact i had was weeks ago and the last message was completely ignored.

If they are having issues in the supply chain, thats fine, but be up front.

Very dissapointed as i wanted this as a surprise birthday present but that has passed.

Cant even comment in the quality of the product as it has not arrived. I will be emailing one more time, after that i will be having a word with my legal team overthis.

It us not on.

October 11, 2025
Unprompted review
Rated 1 out of 5 stars

Normalky Zero Points

Normalky Zero Points. Don‘t Order !!!!!!
I ordered in July , paid with Credit Card and Never got my parcel.
I decided to Call my creditcard company and i‘ m going to the Police Office on Monday.

Keep away from This Company !!!!!!!!!!!!!!!

October 11, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Did not want to give a star but only way of writing review. Bought 1 tuck 6 weeks to get. Ordered 3 last july still waiting. Disguesting think its a scam now.

October 10, 2025
Unprompted review
Rated 1 out of 5 stars

Same as everyone else sadly ordered for…

Same as everyone else sadly ordered for my wife who was going through a tough time, showed as processing at yuntrack.com July 25, emailed support, they replied back but were hollow promises and no action.
Do not use unless you want to waste your $$ and time.

July 24, 2025
Unprompted review
Rated 1 out of 5 stars

I bought a Koala from EVORA 21/4/25…

I bought a Koala from EVORA 21/4/25, by INSTAGRAM (today is 06/10/25) and i still waiting for it. I payed 42,98$ by credit card and after several contacts with the sellers they only apologize and told me to be patient.
I spent more money in their recommended shipping but nothing happened. IT IS A SCAM!

April 20, 2025
Unprompted review
Rated 1 out of 5 stars

This business is a scam

This business is a scam. Do not purchase anything from them. They pretend your purchase was shipped and tell you that they don't have the tracking number and that they will get back to you. No one ever does. I had to dispute the charge with my credit card company.

June 26, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. We received an Elephant for our daughter and reported a fault with this a few weeks after it arrived ( this was January 2025). I have been e-mailing with them to get a replacement, which they promised was on order, but has not yet arrived. I have e-mail continually to now ask for a refund but have had absolutely no response from them. This company should be avoided at all costs.

October 5, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting

Absolutely disgusting, should be ashamed of themselves. SCAM!!
I ordered beginning of June. Emails to and fro telling me they are waiting on a tracking number.
I started asking for a refund and now they just blank me , nothing. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

October 5, 2025
Unprompted review
Rated 1 out of 5 stars

Scam.

Scam.
Do not buy from this site!
They took money from me for my sons sensory sloth and never turned up.
Anytime I emailed they were no help! After 6 weeks i asked for a refund and never got the money back and stopped answering emails! Ordered through the shop app and it says refund but £0 !
Do not buy from! Pay a couple of pounds extra and go elsewhere!
Reviews on website are all clearly fake too as there is no actual way to leave one but the ones they have are all 5 stars with videos?
Complete scam company stay clear!

August 6, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY!!!

DO NOT ORDER FROM THIS COMPANY!!!! You will not receive your koala. I ordered one on July 3rd and have emailed back and forth with customer service, but they have still not shipped my what I ordered or refunded my money.

Based on the number of reviews that have had the exact same experience, I’m assuming I have been scammed.

October 2, 2025
Unprompted review

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