Wow, what an experience. Ordered in May and -brace yourselves - received absolutely nothing. Impressive consistency, really. And the customer service? Works like a charm… if the goal is to send bea... See more
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Sad I never received my 2 koala bears. Ordered in July and did receive a response in Sept to be patient but no other responses to other inquiries to get my money back.
This is a scam.
Like everyone else I paid for 2 relief koalas and didn’t receive anything. When I asked for my money back they stopped responding. Do not waste your money or time. Scammers.
I’ve ordered my koala and warranty with some essential oils set in May 2025 for my friend who was going through some bad times. I was given a tracking number and order. Money was paid but nothing arrived. In June I asked about and I was told 27/6 was a dispatch time. That’s it. Now tracking number said it has been cancelled or expired and after few emails to customer service I got nothing in response. Crickets. I would not recommend this company. It’s a scam.
Nothing recieved. Terrible service and response. Credit card doing what they need to do and taking action.
I ordered one back in April and I never received it. They finally responded to me in August and said they would try to find out why I never received my order and then they ghosted me. I have sent several follow up emails with no response.
Even one star is too much. I’ve never dealt with a company this dishonest. Don’t believe their polite replies, they say nice things but never deliver. You’ll lose your money, never get your product, and keep hearing empty promises. SCAMMERS, BIG TIME!
ZERO STARS. Like everyone else been ripped off. June the 3rd purchase, still no product. Very fast AI bollocks responses. No refund. Aiming for refund through credit card but that’s also still on going 3 weeks in!!!
Absolute con. The company needs to be shut down from trading anything.
Wanted to give half a star. I ordered a koala well over six months ago and ut still has not arrived. I expected a reasonable wait as it is coming from abroad. But the time it has taken Elon Musk could get me to Mars and back.
Initially customer service were on at getti g back to me. But the last contact i had was weeks ago and the last message was completely ignored.
If they are having issues in the supply chain, thats fine, but be up front.
Very dissapointed as i wanted this as a surprise birthday present but that has passed.
Cant even comment in the quality of the product as it has not arrived. I will be emailing one more time, after that i will be having a word with my legal team overthis.
It us not on.
Normalky Zero Points. Don‘t Order !!!!!!
I ordered in July , paid with Credit Card and Never got my parcel.
I decided to Call my creditcard company and i‘ m going to the Police Office on Monday.
Keep away from This Company !!!!!!!!!!!!!!!
Did not want to give a star but only way of writing review. Bought 1 tuck 6 weeks to get. Ordered 3 last july still waiting. Disguesting think its a scam now.
Same as everyone else sadly ordered for my wife who was going through a tough time, showed as processing at yuntrack.com July 25, emailed support, they replied back but were hollow promises and no action.
Do not use unless you want to waste your $$ and time.
I bought a Koala from EVORA 21/4/25, by INSTAGRAM (today is 06/10/25) and i still waiting for it. I payed 42,98$ by credit card and after several contacts with the sellers they only apologize and told me to be patient.
I spent more money in their recommended shipping but nothing happened. IT IS A SCAM!
This business is a scam. Do not purchase anything from them. They pretend your purchase was shipped and tell you that they don't have the tracking number and that they will get back to you. No one ever does. I had to dispute the charge with my credit card company.
DO NOT USE THIS COMPANY. We received an Elephant for our daughter and reported a fault with this a few weeks after it arrived ( this was January 2025). I have been e-mailing with them to get a replacement, which they promised was on order, but has not yet arrived. I have e-mail continually to now ask for a refund but have had absolutely no response from them. This company should be avoided at all costs.
Absolutely disgusting, should be ashamed of themselves. SCAM!!
I ordered beginning of June. Emails to and fro telling me they are waiting on a tracking number.
I started asking for a refund and now they just blank me , nothing. 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬
Scam.
Do not buy from this site!
They took money from me for my sons sensory sloth and never turned up.
Anytime I emailed they were no help! After 6 weeks i asked for a refund and never got the money back and stopped answering emails! Ordered through the shop app and it says refund but £0 !
Do not buy from! Pay a couple of pounds extra and go elsewhere!
Reviews on website are all clearly fake too as there is no actual way to leave one but the ones they have are all 5 stars with videos?
Complete scam company stay clear!
I ordered my bear in May and it never arrived. I requested a refund but it has not been forthcoming. Definitely look elsewhere for your cuddles 😔
It’s fake. Don’t buy anything here. They don’t ship the products, if they even have any.
DO NOT ORDER FROM THIS COMPANY!!!! You will not receive your koala. I ordered one on July 3rd and have emailed back and forth with customer service, but they have still not shipped my what I ordered or refunded my money.
Based on the number of reviews that have had the exact same experience, I’m assuming I have been scammed.
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