Evoto Reviews 

Sorry, but my experience with Evoto was bad from the start. It isn't a user friendly app. I have downloaded the app just to try and see if I like it and would want to use it in the future. But I couldn't export any of my retouched photos, even though the tools looked cool and handy.

Nearing the end of a year long subscription, and all I can say is that it is a a complete RIPOFF...

Also, their login process is seriously flawed.

I will say the editing features are impressive, however...

I have to login every time I use the product even though the program is installed on my desktop. Case in point, I do not have to log into my Photoshop or Lightroom Creative Cloud every time I open the program on my desktop.

Also, every time I open the software I have to go to my email and get the code to be able to use the software.

Ridiculous to say the least...

What's more, the credit / point system is a serious money grab...

We should not be restricted to use based on a how many credits we have in our plan and then have to buy more if we used up those credits and we are not allowed to carry over more than a miniscule amount if we have not used up the credits once the subscription rolls around.

Again, use Photoshop / Lightroom Creative cloud as an example, you pay, you use, whether you edit two photos or a million...

lol never saw a company which does not support credit card option hhahahaha

Evoto was innovative when I started using it in 2023, one of the first tools using AI for photo retouching. However, newer AI technologies have now far surpassed it, and the platform no longer feels competitive.

Unfortunately, I also had a poor experience with their support team — they refused to send me an official email confirming my subscription cancellation, even though my account still shows as active. They just told me to “trust their words” on the live chat of their website — a temporary chat that disappears once closed — instead of providing an official written confirmation with legal validity, which is the only real guarantee a user can rely on for legal purposes.

Evoto is a nice app, the features like skin retouching, stray hair remover, make up has really help me in editing. It’s a go to . It has amazing features that you can think off like background changer, body shape e.t.c

Warning About Evoto AI’s Credit Policy
Just a heads-up to other photographers using Evoto AI — if you downgrade your plan or let your renewal come up, you lose all credits above your new plan’s rollover limit.
In my case, I’ve spent $651 USD on credits, but will lose 6,373 unused credits (about $351 USD worth) simply because I’m no longer on the higher-tier plan.
That effectively triples my real editing cost from $0.055 to about $0.17 per photo — a nasty surprise I didn’t see coming.
Evoto’s editing tools are good, but this rollover limit makes their pricing misleading and predatory. Think twice before buying large credit packs unless you plan to stay on the same paid plan indefinitely.

I barely even used my basic subscription plan and never touched my pay as you go (credit) yet ending my subscription ended my pay as you go plan (by company policy it is valid for 2 years) and it hasn't even been a year yet. It hard or almost impossible to reach out to anyone within the company and at best don't even fix the problem or situation being emailed.

I discovered this incredible software while learning portrait editing. As an amateur hobbyist, I had been struggling with editing portraits for a long time. This tool has made my portrait journey much easier, inspiring me to shoot more, pay closer attention to lighting, and let the AI handle the editing. Thank you, Evoto!

Still using the pay per photo system for any professional photographer this simple is NOT cost effective, EVOTO 6 you should just have a basic yearly subscription, just seems like a huge money grab, Esp in todays fragile economy !

Unfortunately, I am needing help getting the Portrait Retouching sliders to work on my Imac and their customer support is virtually nonexistent. Their support consists of emails with convoluted instructions I can't begin to follow. There is NO live customer support, not even a chat option. I paid for something I can't use.

goood good+626565

Evoto is not exporting edited photos back to lightroom. For over a month I have been trying to get the issue resolved, their customer service is horrendous, the response time is days in between, in the middle of the night. They don't keep a record so you keep having to repeat the issue and the they disappear for days.

Evoto is the best. It has cut down my editing time by half. It has helped my images look even nicer than before evoto days!

Dear Evoto Support Team,

I am writing to you regarding a payment made on July 22, 2025, for 1000 Evoto credits. The payment of $92 USD, plus a 4% PayPal commission, was completed via PayPal on that date.

Since then, I have been attempting to contact you without success. I only received one email confirming my payment and stating that the credits would be applied to my account within 24 hours. As of today, July 26, 2025, I still have not received the credits.

This delay has significantly impacted my workflow, causing considerable disruptions. I urgently require an immediate response and resolution to this issue.

Thank you for your prompt attention to this matter.

I was having problems fixing major fly-away stray hairs shot in natural light. When Evoto fixed those flyaways with super ease, I was sold. As photographer/retoucher, PS was always my go to application, especially when it came to keeping skin texture as natural as possible. But when I saw Evoto producing results that PS was producing but in a fraction of the time, I was like yeah, I'm making Evoto my go to app. I still use PS for other things but when it comes to retouching, I'm going with Evoto everytime.

good. i can create very beautiful pictures easily.
so easy.

Last year, I purchased 500 credits from Evoto and later realized they expire after one year. I attempted to request a refund via PayPal, which was declined – understandable.

After the credits expired, I contacted support and, as a goodwill gesture, was granted an additional six months to use them. However, just a few weeks later, all of my remaining credits were unexpectedly removed. When I reached out again, I was assured the credits would be restored – but that still hasn't happened.

Unfortunately, this situation has left me unable to deliver edited images to my clients, and I’m very disappointed by the lack of follow-up and resolution. I hope this issue can be resolved soon, as I had expected a more reliable service from a professional software provider. I just want my 354 credits back, which i paid for!

Evoto has significantly speed up and simplified my retouch process. What used to take several hours can now be done in just few minutes and with even better results. It allows me to handle more sessions and increase my earnings.

Using Evoto has been amazing, it's halved my editing time. I've noticed a few things that still need improving but there's new updates all the time so hopefully these will be added soon. Great system.

Evoto cuts down post processing time significantly. Edits look realistic and not over processed. Best of all the company listens to its customer base and introduces new features on a regular basis. I particularly like the fact that you only pay for a final edited image and the costs are a fraction of what you would pay for other mainstream products.