While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Exchange Tech UK™ is a UK based, global distributor / Recycler of second-hand and refurbished mobile phones. We have been supplying thousands of customers with in-house quality tested devices for over 8 years. As well as our popular online retail store, we serve retail shops, virtual retailers, wholesalers and exporters all over Europe, handling millions of pounds worth of stock every year. Recycling thousands of products and giving them a NEW Home!
Contact info
Exchange Tech UK, 78 High Street, TS15 9AH, Yarm, United Kingdom
- +447566726632
- Sales@ExchangeTech.co.uk
- exchangetech.co.uk
What phone repairs should be like!
I went into the branch in Yarm CELL BASE with an iPhone 8, the charger port for which had suffered extreme damage, and £30 and an hour and a half later walked out with a phone that I could now charge. Great same day service. Lovely people to deal with - Jordan was spot on and couldn't have been more helpful and professional as was the guy who fixed the phone (sorry I forgot his name but I do know his girlfriend buys him guitars as presents!).
I can't recommend them highly enough and from now on wouldn't dream of going anywhere else for tech repairs.
Faultless
Myself and my husband visited the shop today on a recommendation from a friend and also my husband had already purchased a phone off them in the past, I had no intention of purchasing today, just advise but Jordan and the young lady on the front put us both at ease and Jordan’s customer service and reassurance was impeccable we ended up walking away with a iPhone 13 and brand new iPad.
faultless service, great prices and Jordan gave us the best customer service I have ever received.
Thank you again
5 Star eBay Order
Recently ordered a iPad from their eBay store - I can’t put into words how helpful they where and the customer service is second to none. I was sceptical at first as I normally order new but because of the increasing costs I was trying to save a little money - when the iPad arrived I genuinely thought it was new!
Will order again
Can I give them 10 stars?
I have recently bought a iPhone 12 Pro Max from here after a recommendation and I couldn’t recommend them enough myself. All staff go above and beyond to help you and when you walk into the shop there is no ‘hard selling’ only advice and guidance. Keep up the great work everyone.
5 Stars *****
Purchased a iPhone recently……could not fault this company one bit. Impeccable customer service, phone was advertised as used but couldn’t tell at all, came perfectly sealed and looking like brand new! Will be recommending them at every opportunity and I will definitely purchase from them again
Quite professional and brilliant…
Quite professional and brilliant service providers. They provide best prices of your old devices. Their testing procedures are quick and release payments quite fast.
They’re providing a reliable and great…
They’re providing a reliable and great service. I sold my device to exchange tech and they paid me competitive price.
Fantastic service
Fantastic service. Great price . Will definitely recommend
Great company to deal with.
Great company to deal with.
Will definitely be recommending them in the future 👍
Definitely recommend
5 STARS
5* would recommend to everyone - staff are friendly, helpful and very professional
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








