Expeditelectronics Reviews 355

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

My LG G4 bought from them stopped working after 18 months. Their website has vanished. I contacted LG, who told me I've been sold a 'grey import' which is not covered any warranty, and cannot be fixed... See more

Rated 5 out of 5 stars

Purchased a Garmin Fenix 3 Performance bundle for approx £50 less than it would cost brand new on eBay. Order placed Sunday 21st June, item received Wednesday 24th June. Was slightly skeptical initi... See more

Rated 5 out of 5 stars

Purchased Galaxy Note 4, transaction was a breeze, and very helpful customer care, with UK phone number. phone took 7 days to arrive, with Royal Mail 24 Tracking after 3rd day of dispatch from Honk... See more

Rated 5 out of 5 stars

I was hesitant to use them as they are offshore, but the Camera I ordered (e-m10) was £100 cheaper than anyone else, and arrived in 5 days. It was the exact model I ordered, boxed and sealed, but wi... See more

Company details


Contact info

3.8

Great

TrustScore 4 out of 5

355 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

FANTASTIC

Always get a fantastic mobile from Expedite the customer satisfaction and quality of the products always guarantee a fantastic experience. When ever i need a new mobile i ALWAYS go to Expedite

June 1, 2015
Unprompted review
Advertisement
Rated 1 out of 5 stars

Awful Service

Order never got out of the blocks......although there appeared to be a valid tracking number Parcelforce confirmed by telephone that they didn't receive the phone on to their system. After weeks of delays and requests to phone a non local rate number (which I refused to do) I claimed a refund via Paypal (also used a credit card on Paypal for belt & braces).
Refund was not a problem thankfully so I bought elsewhere.

June 1, 2015
Unprompted review
Expeditelectronics logo

Reply from Expeditelectronics

Dear Paul,

We were very sorry to hear that you were disappointed in our service. In view of this case, the committed delivery date should be 06-09/Apr and we were informed that you have not received the item on 13-April. After checking with our fulfillment team and courier company, we confirmed that the item was lost during transit on 16-Apr and the refunded was proceed on 17-Apr.

We do apologized for the inconvenience caused.

Regards,
Expedite Electronics

Rated 4 out of 5 stars

Reasonable

Got sony xperia z3 delivede as promised. But the voice quality is poor and volume low. No way to get insurance as company is not VAT registered in UK. So please be aware of that.

June 1, 2015
Unprompted review
Rated 5 out of 5 stars

No problems. Prompt delivery.

I was initially a little sceptical when I came across the website for expeditelectronics, as their prices looked a little too good to be true. But after a search online they seemed to get mostly positive reviews, so I bought my camera and lens from them using PayPal for added security. My items were delivered safely within 3 days by secure courier, though they said they could be up to 10 days. I can't comment on after sales, as I haven't had any issues. All in All, my experience was a good one.

June 1, 2015
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fantastic service and product!

I had never purchased from this company before but I decided to go for it. I ordered a Samsung Tab S because it was by far the cheapest price around. Fantastic service and fantastic price for the product, would definitely use this company again!

June 1, 2015
Unprompted review
Rated 5 out of 5 stars

Really good and really cheap

At first I was pretty skeptical about buying from this website because I've never heard of it before but the Sony Xperia z3 was at least £100 cheaper than anywhere else so after reading the reviews I decided to get it and the whole experience was really good! I have nothing bad to say at all really, it was easy to buy there were no problems with delivery, it came faster than I expected it to and its in perfect working order, so thumbs up from me :)

June 1, 2015
Unprompted review
Rated 5 out of 5 stars

No problems at all

Received a great item (Binoculares) at half the RRP, with great communication and swift delivery....can't fault it!

May 31, 2015
Unprompted review
Advertisement
Rated 1 out of 5 stars

Fab till theres a problem then useless!!! Be warned - non english products!

Camera turns up in Japanese. Menus, literature, manuals the lot.

Phone uk helpline and their fab. Confirm this is a mistake and should be in english. They raise a case which is managed online.

Online assistant does not see the issue or concern. They did show me how to trawl the japanese menus to change it to english but refused any acceptance the japanese manuals were no good to me. Nor the fact this serioulsy impacts the value of the camera.

They ignored all comments around this resulting in a paylpal dispute to recover funds.....

This is only my experience and maybe a one off but customer service is clearly meant to account for the unknown and theirs does not and simply shuts down.

Be warned if your spending a lot of money on this site!!

order [PSJ-73301] order 100048662

May 30, 2015
Unprompted review
Expeditelectronics logo

Reply from Expeditelectronics

Dear Nigel,

We were very sorry to hear that you were disappointed in our service. Would you please provide the Order ID and our customer service officer will investigate & contact you accordingly.

Again, we apologized for the inconvenience caused.

Regards,
Expedite Electronics

Rated 5 out of 5 stars

Prompt service at a very good price.

Whilst the range of products may not be as great as some of the other major competitors, I have purchased from Expedite on more than on occasion and the service is good, products as expected and the price was very keen.

May 30, 2015
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very pleasantly surprised.

Just bought a Sony Xperia Z3 from them at a very competitive price. I understood it was coming from China, but after reading the reviews I felt more comfortable dealing with them than similar outlets with the same prices.
I was pretty calm, but when I didn't get an email confirming dispatch status after 4 days, I called them to get an update. They answered pretty promptly (under 2 mins on queue) and the nice lady told me it would be with me within 4 more working days, but she didn't have a tracking number.

Imagine my surprise when it turned up half an hour later!

4 days from order to phone in hand, brand new and boxed as expected. Such an upgrade over my Xperia S (bless it).

Hugely pleased.

May 29, 2015
Unprompted review
Rated 5 out of 5 stars

Best value out there

I have purchased a camera body, 2 lenses and a tablet from Expediteelectronics. The price of those items was the lowest I could find anywhere, at the time of purchase and all were delivered, hassle free, within 7-10 days. They even have a U.K. telephone custome service number now and the young lady I spoke with was very helpful, had good product knowledge and was able to provide me with a very accurate estimate of delivery time. I will certainly be buying from them in the future and, for new camera gear they are the first site I refer to. Excellent all round.

May 29, 2015
Unprompted review
Advertisement
Rated 5 out of 5 stars

Simply amazing, service, product and price. Safe Payment!!

Expeditelectronics is simply an amazing way to get the best electronics in the world for a better price. I got a tablet and once dispatched I was daily updated, easy to track. The payment is simple and 100% safe, especially if you (can) use PayPal.

I really recommend to everyone to use them and I will do as well in the future.

May 29, 2015
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look