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Rated 1 out of 5 stars

Update: 2 months on and now having requested a refund and being told 3 times it would be sent, I have proceeded legal action. Be aware that High Spec Tech is the same company and now a rash of revi... See more

Rated 5 out of 5 stars

We bought a refurbished gaming PC for our 13 your old son. Jo was extremely knowledgeable and helpful, guiding us towards the right machine which is comfortably good enough without breaking the bank,... See more

Rated 5 out of 5 stars

Excellent customer service, especially after the sale! I bought a PC for my son during lockdown. Was a little wary about the purchase as I’m not particularly technically savvy. Any query has been deal... See more

Company replied

Rated 5 out of 5 stars

Ordered the twin screen gaming pc bundle in October for Christmas for my 14 year old son. Wanted to wait a while until I left a review to make sure everything worked as expected. Order arrived very qu... See more

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  1. Computer Store

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4.3

Excellent

TrustScore 4.5 out of 5

333 reviews

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Rated 5 out of 5 stars

Dear buyer, Espertec deserves 5*

Dear buyer, I can't express how grateful I am to the Espertec company in words. Fast customer assistance is provided. After just one week, the PC was fixed, cleaned, painted, and re-scented. I highly recommend spending here, because Espertec values the customers, not the profits. GUARANTEED
Thank you, Jo

October 20, 2022
Unprompted review
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Rated 5 out of 5 stars

Talk to them! Buy from them! Tell everyone about them!

I think this is one of the most NECESSARY reviews I'll probably ever write as its definitely for the kind Lady 'JO' and the company that strives to give UK Children the ability to own, use and learn a computer.

"JO is an excellent ambassador for her company and the company offer struggling families the chance to give their children necessary equipment so they can keep up with ever changing education and technology.
I APPLAUD THE COMPANY AND STAFF!
"I'd like to use this platform to ask all of you that read this review to print off the details of EXPERTEC and pass them to your local school as JO has assured me its probably the easiest way to get struggling families discounts- i.e. local government may invest in schools who themselves have the opportunity to invest in pupils by organising a group of families that can get together and buy in bulk- taking advantage not just of the great prices already there- but further discount by buying in bulk!
I cannot say much more only that after seeing what equipment is on offer for such trivial prices (making them in reach of struggling families) and speaking with a Lady I'd love to smile as she cares not just about business but what the business can accomplish for UK children.
ANY COMPANY THAT CAN SPEAK LIKE JO SPOKE TO ME DESERVES SUPPORT AND PROMOTION TO ALL FAMILIES IN NEED!

THANK YOU EXPERTEC & THANK YOU JO: My daughter and Grandchildren will be absolutely elated!

Whilst I'm here: DORLING KINDERSLEY SOFTWARE ARE A MUST BUY FOR ALL PARENTS WITH CHILDREN IN PRIMARY SCHOOL!

September 28, 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service

I won a 'working from home bundle' in one of Expertec's Facebook competitions. Great communication, fast delivery, well packaged and good quality products. I won't hesitate to head to their website should I need any computer components in future.

September 24, 2022
Unprompted review
Rated 5 out of 5 stars

PC review

Great experience with the company :). Very fast shipping and customer service. Recommend highly !

August 25, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent service

My sons computer would not load rang where I got from they quickly had it picked up once I had boxed it up had it back a week later all working again very happy son again the company was very good always emailed me back very quickly can't thank them enough they were very helpful quick and efficient 10/10

July 25, 2022
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Rated 2 out of 5 stars

I will be honest it was a good pc…

I will be honest it was a good pc however there are problems 1st the keyboard does not work fully and 2nd my pc is not working anymore i dont know if it was the heat but it can not detect the hard drive is there a way to get this repeired as need it as soon as possible

July 21, 2022
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Rated 5 out of 5 stars

Great service

Ordered a computer tower and was told would be within 12 days, delivered 2 days later I was very impressed with it, looked brand new.Would certainly recommend them

July 14, 2022
Unprompted review
Rated 5 out of 5 stars

I was looking for a mid range pc for…

I was looking for a mid range pc for gaming and work. They have a lot to choose from, great bundles and prices are good too. If you’re unsure about anything or have any problems, they are very quick to respond and resolve the issue.

Delivery was quick and it came in a secure box so nothing was damaged,
I’d recommend them to anyone.

July 14, 2022
Unprompted review
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Rated 1 out of 5 stars

I received a "refurbished" TouchSmart…

I received a "refurbished" TouchSmart 610. It arrived damaged, casing falling off, the stand broken, the keyboard and mouse not working and issues with the sound. The screws used to hold the stand are incorrect, if this was refurbished, someone surely would have noticed this!
Follow up to review, collected promptly and refund received quickly and with no problems

June 29, 2022
Unprompted review
Expertec logo

Reply from Expertec

Thank you for your review on our truspilot page

I am sorry to hear of the condition that the item arrived with you in, I can only assume that the damage is as a result of the handling received during the couriers care. I would have hoped you would have contact us to advise of an issue before going straight to trustpilot to give us a chance to resolve this for you.

I have searched and can find no calls, emails or chats to advise that there was any issues

We are always happy to resolve any issues to avoid bad feedback, I hope you can understand that during these times a companies reputation is paramount and as such I would hope you would let us collect this item and resolve any issues for you in the hope that you will revise your review for us.

I look forward to your reply

Rated 5 out of 5 stars

Fantastic Service

Cannot fault the customer service form this company. DPD delivery error but issue was resolved and another PC sent out in time for a birthday. Fantastic service, highly recommend.

June 14, 2022
Unprompted review

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