I was looking for a Christmas gift for my son in law who is said to enjoy baking! The two cake books formed the basis of a 'baking box' with the recommended pans, and various items of usefulness (my... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered two cakes, coffee and walnut and lemon polenta and pistachio. They arrived promptly and safely, Ewing very well packaged. Both cakes were absolutely delicious, moist and moreish. Witho... See more
Company replied
I didn't actually taste them as they were a gift for a hospital team who cared for me recently. I am assured they were delicious and much appreciated as a lovely surprise. Also worth noting that t... See more
Fantastic in every single possible way, the homebakes flavour exploded on my friends palette, they were loved and my sister thought the recipe enclosed to recreate again was such a nice touch. The gi... See more
Company replied
Company details
Written by the company
Cake for gifting. Send Cakes, brownies, traybakes and letterbox friendly gifts. Best quality ingredients, no nasties, beautifully packaged. Handmade in Devon, Exeter. All products available for next day delivery.
Contact info
4 otter court, Manaton Close, EX2 8PF, Exeter, United Kingdom
- 01392 829787
- info@explodingbakery.com
- explodingbakery.com
4.8
Excellent
166 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service and delivered promptly
Great service and delivered promptly. Delicious brownies. They freeze well too.
July 30, 2025
Advertisement
I ordered the strawberry sponge cake…
I ordered the strawberry sponge cake And it tasted home made and just beautiful. It was delivered on time and in perfect condition. My nephew and his family were visiting with us the next day and we all agreed it was a lovely cake and we all enjoyed it. I would recommend the exploding bakery to anyone and I will be ordering for the 3rd time soon .
July 30, 2025
A Huge Hit With My Family
My family were thrilled when I took the gorgeous chocolate fudge cake, to a family gathering.
They all wanted to have the name of the company. I think the Exploding Bakery will be getting lots of orders from Kent and London 😉
July 30, 2025
Amazing cake
Amazing cake. Great packaging. Fast, it only took a day! You are everything you promise and more!
July 29, 2025
My purchase was sent as a "thank you"…
My purchase was sent as a "thank you" gift for friends. I knew they liked fruit flavours, so I chose the lemon and polenta letterbox cake rather than brownies. I thought EB cake would be a nice alternative to flowers. The couple were absolutely delighted, said the cake was delicicious and had eaten it all within 4 days. With hindsight, flowers maybe flowers would have lastdd lasted longer!!!!
July 25, 2025
Reply from Exploding Bakery
Thank you Pamela for such an awesome review, so lovely to hear! EB x
Advertisement
Delivery failed
Delivery failed. Cakes weren’t received well and rated poorly by customers. Customer service was attentive and refunded items although blame shifted to postal carrier with a sense of hey not our fault. Which is understandable but we want our product and businesses need to vet delivery carriers extremely well in order to offset issues especially with perishables. I personally wasn’t impressed with cakes I tried, no wow factor perhaps degradation with late arrival hurt the quality. I’m trying them again this week through a distributor so we’ll see how my cafe guests feel this time.
July 28, 2025
Reply from Exploding Bakery
Hey Mark,
Thanks for the time for leaving us your review. Although we have already been in touch, we also wanted to make sure we also reply to you here to make sure you're seen and heard.
Unfortunately, there really wasn't much more we could do to prevent the delay as we did send the cakes on time with next day delivery service and contacted Royal Mail to check the progress of your order to make sure it arrived smoothly.
Although delivery delays are rare, they do happen every now and then - whether it's due to traffic, flooding, location - sadly they are reasons we are not able to control. We apologise for the delay and we are sad to hear that this was your first impression of our service.
We don't bake / send out cakes that spoil quickly as it wouldn't be a viable service for us either but as a precaution we have refunded you for cakes that had dairy in them just to be sure. Brownies and Polentas can keep up to a month at room temperature when unopened, thanks to their natural preserving ingredients.
Because of your rural location in Scotland we highly recommend ordering our cakes via a supplier.
Hope this clarifies and we wish your cafe all the best. If you have any more questions, please get in touch directly.
Best wishes,
EB
Wonderful gift
Bought as a gift for a friend. Arrived on time & they said it looked and tasted delicious!
June 30, 2025
Reply from Exploding Bakery
Thank you so much for taking your time to leave us such an encouraging review. Glad the gift was received well :)
Communication and delivery excellent…
Communication and delivery excellent and very much appreciated by recipients.
June 30, 2025
Advertisement
This company’s products certainly live up to the hype!
I ordered two cakes, coffee and walnut and lemon polenta and pistachio.
They arrived promptly and safely, Ewing very well packaged.
Both cakes were absolutely delicious, moist and moreish. Without exception they were enjoyed by all.
Without a doubt, I will be ordering more cakes in the future as the family are all keen to sample your complete range.
May 27, 2025
Reply from Exploding Bakery
That's fantastic to hear Sheila, thanks for leaving such a fab review!
Ideal birthday presents
I've bought a few Exploding Bakery brownies as birthday presents over the last couple of months, and all have gone down a storm. Feedback has been great across the board. Keep up the good work guys.
May 28, 2025
Top notch bakes!!!…
Quality ingredients in their cakes and bakes , shines through in the taste and eating!
Customer service friendly and knowledgeable!
Accompanying coffee smooth and flavourful. Great present!
April 28, 2025
Advertisement
I ordered for a present
I ordered for a present, it was easy to do, super fast delivery and delicious cake which didn’t last long.
April 29, 2025
Fantastic in every single possible way
Fantastic in every single possible way, the homebakes flavour exploded on my friends palette, they were loved and my sister thought the recipe enclosed to recreate again was such a nice touch. The gift packaging was ace, great service and I think the prices are extremely reasonable given the high quality of the baking. I would recommend and I’ll look forward to ordering again soon🙂
April 28, 2025
Reply from Exploding Bakery
Thank you so much for such a lovely review :) It means a lot!
Delicious
Really helpful in providing delicious tray bakes for our event. Generous portions and clear range of ingredients made serving up cake for all dietary restrictions a pleasure. Smiles all round.
March 26, 2025
Delicious gluten free brownies…
Delicious gluten free brownies beautifully packaged delivered on time- thank you!
March 26, 2025
Advertisement
This latest book is such a…
This latest book is such a disappointment. There are too many vegan etc recipes, not my thing at all. Unlike the first book I was not inspired to make any of the recipes which makes the purchase a waste of money. The first book was brilliant and I was hoping for another just like it with inspirational cakes and bakes.
March 12, 2025
Unprompted review
Reply from Exploding Bakery
Hey Helen, Thank you so much for leaving your review about the book.
It's a shame you didn't enjoy it. Out of 50 recipes, there are only 2 vegan recipes in it. If you're not keen on the GF recipes, they can also be swapped with flour, however, our previous book also featured a lot of GF recipes as many of our bakes are made with almond flour.
Both vegan recipes in the book can be made without vegan ingredients as well.
If you do fancy trying out any of the recipes in the new book, you can always use your existing cake tin by doubling up the recipe.
Alternatively, we are more than happy to refund you for the book if you'd like to send it back. Please get in touch with info@explodingbakery.com should you want to return it.
Best wishes,
Team EB
Lovely brownies as usual but letterbox…
Lovely brownies as usual but letterbox brownies did not get posted through letterbox so arrived a day late once more dialogue with PO
The same thing happened to 2 separate orders on same day to same address - would have ordered better value larger pack but had wanted express delivery
Could something be written to the postman on the package ??
February 26, 2025
About to order more…
Fabulous brownie ( not too sweet) and even more fabulous coffee and walnut cake ( again not too sweet)
February 14, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.