Exploding Bakery Reviews 166

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the deliciousness and quality of the products, highlighting them as moist, flavorful, and exceptional. Many people appreciate the prompt and safe delivery service, noting that items arrive well-packaged and on time, making them ideal for gifts. However, some people were dissatisfied with the quality of the cakes they received, feeling they lacked a "wow factor" or that late arrival might have affected their condition. A few other people also felt that while the product itself was good, the delivery experience was subpar.

What people talk about most

Product

Customers consistently note positive experiences with product quality and taste. Reviewers frequently... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the delicious taste and... See more

Delivery service

Consumers find the delivery service to be positive. Many reviewers praise the prompt and on-time delivery,... See more

Order

People report positive experiences with ordering. Many customers express their intention to order again, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was looking for a Christmas gift for my son in law who is said to enjoy baking! The two cake books formed the basis of a 'baking box' with the recommended pans, and various items of usefulness (my... See more

Rated 5 out of 5 stars

I ordered two cakes, coffee and walnut and lemon polenta and pistachio. They arrived promptly and safely, Ewing very well packaged. Both cakes were absolutely delicious, moist and moreish. Witho... See more

Company replied

Rated 5 out of 5 stars

I didn't actually taste them as they were a gift for a hospital team who cared for me recently. I am assured they were delicious and much appreciated as a lovely surprise. Also worth noting that t... See more

Rated 5 out of 5 stars

Fantastic in every single possible way, the homebakes flavour exploded on my friends palette, they were loved and my sister thought the recipe enclosed to recreate again was such a nice touch. The gi... See more

Company replied


Company details

  1. Cake Shop

Written by the company

Cake for gifting. Send Cakes, brownies, traybakes and letterbox friendly gifts. Best quality ingredients, no nasties, beautifully packaged. Handmade in Devon, Exeter. All products available for next day delivery.


Contact info

4.8

Excellent

TrustScore 5 out of 5

166 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Yum!

Beautifully packaged gift - recipient was delighted. Totally yum!

August 30, 2023
Rated 5 out of 5 stars

Favourite Exploding Bakery cake…

My favourite Exploding Bakery cake (until I try yet another one!) is now FRUIT AND NUT BROWNIE.
Very tasty cakes, processing of orders, packaging, delivery: everything is first-rate.

August 6, 2023
Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

I am so thankful to Exploding Bakery…

I am so thankful to Exploding Bakery for providing the most yummy gifts to my loved ones on various occasions. I live in Northern California and sometimes just want to send a little gift and I know it will be high quality, delicious, and delivered promptly! Everyone I have ordered for always raves about the products! Customer service is amazing too! Stay fabulous Exploding Bakery!!

July 3, 2023
Exploding Bakery logo

Reply from Exploding Bakery

Thank you Louella for the sweetest message! Thank you for supporting us these past couple of years, it means a lot to us! x

Advertisement
Rated 5 out of 5 stars

Great cake

Great cake, great company to deal with and very helpful will continue to order weekly

July 3, 2023
Exploding Bakery logo

Reply from Exploding Bakery

Thank you so much Aaron for leaving us such a great review but also thank you for all your support these past couple of years, we love working with you! EB team x

Rated 5 out of 5 stars

Superb service

Superb service, incredible cakes! The team always put the customer first and are happy to help wherever they can.

July 6, 2023
Exploding Bakery logo

Reply from Exploding Bakery

Thanks Matt, always a pleasure! We are happy that a small business, as cool and fresh as yours, stocks our cakes!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look