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See what reviewers are saying

Rated 5 out of 5 stars

If you have need of a temporary UK residential address , or a job abroad this is the perfect solution. I was with Explost for 3 years and found the service invaluable. The website works and is easil... See more

Company replied

Rated 1 out of 5 stars

Trouble finding documents. Turns out I have not been getting documents because of , what they deemed a "glitch" as in the link did not exist for me to get additional documents. They are expensi... See more

Company replied

Rated 4 out of 5 stars

I am real customer but I think for privacy reason I should not post my DB number here. I have updated my review from earlier post since the company rectified the issue (not being able to use the acc... See more

Rated 5 out of 5 stars

Marvellously kind. Incredibly well organised. Conspicuously trustworthy and reliable. A very efficient and easy to use online system that even lets you see your docs remotely. Reasonable prices and... See more

Company details

  1. Courier Service
  2. Mailbox Rental Service
  3. Mailbox Supplier
  4. Shipping and Mailing Service
  5. Virtual Office Rental

Written by the company

Expost can provide you a fixed address for your individual needs, whatever your circumstances, moving home, living in your motor home, canal boat or even living outside of the UK. You can use our address for most household things like Banks, Credit Card companies, insurance companies, online shopping, and most Government departments. You have full control of your mail via our online control panel, you can simply have your post forwarded unopened to an address anywhere in the world. We can also send to UPS access points, Yodal pickup points or your local post office too. Alternatively, we can open and scan your post, you will then be able to view it in our secure online scan viewer. A simple choice of Private or Business accounts means that, whether you need a UK postal address purely for your own personal and family mail, as an alternative to trading from your home address, to register a Limited Company, or to provide UK product returns for your on-line customers, the solution is here!


Contact info

3.7

Average

TrustScore 3.5 out of 5

231 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

A vital link for a UK expat

I have been using Expost for over a year now, based in the USA for a long term assignment this service has made life so much easier to keep my affairs in the UK easy.
I have had no issues with the service and whilst I was looking at my options Expost stood out from the rest for me, I can say that mail service has been second to none and that they have always answered any questions I have had.
Thanks for a great service and I can see many years using them 🙂

June 10, 2019
Unprompted review
Expost logo

Reply from Expost

Thank you Guy, I notice that you joined us via expatpost.uk... which many people do not realise is also part of our expost family of sites, along with canalpost and vanpost!

Brodie

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Rated 5 out of 5 stars

Highly Recommend

We have been using Expost for around eight months now. Using Expost made our dream of living in a mobile home more worthwhile. It enables us go abroad for weeks/months at a time knowing that our post will be kept safe for when we return. Just log into your account and send it on demand, happy days!. When I originally contacted Expost the staff couldn’t have been more helpful, friendly, understanding and non judgemental. Not unlike some companies who are just after your money with no after care, Expost are very approachable and would recommend to anyone I cannot sell it enough to our friends lol! Thank you

June 7, 2019
Unprompted review
Expost logo

Reply from Expost

Good morning Claire, and thank you very much :o) But we're not always helpful, friendly and understanding... someone nicked my yoghurt from the fridge last night! LOL ;o)

At the end of the day, we are all someone else's customers and know how we would like to be treated. . . you are, after all, our most valuable asset. Oh dear, that sounded a bit 'corporate' for us! :o)

Brodie

Rated 5 out of 5 stars

Expost are a breath of fresh air

Expost are a breath of fresh air. A company that really cares about their customers. A seamless service. Nothing is too much trouble for Brodie and his team in West Wales. We travel a lot in Europe and it is such a relief to know that your post is in safe hands and having daily scans is just brilliant. We have had post forwarded to us all over Europe and the UK without any problems and if there is, the team always find a solution. If you phone Expost, someone always answers the phone and are ready to help also by email. I would have no hesitation in recommending this company to anyone. A truly excellent service and lovely people.

June 6, 2019
Unprompted review
Expost logo

Reply from Expost

Hello Brenda, we've not heard from you for ages... we really must do something wrong so you'll call us again! ;o)

It's ironic really, but customers who never experience any problems or issues (*almost* never of our making, thank goodness) tend to forget that we exist! We become invisible and disappear into the background, which is exactly how it should be, so thank you for remembering us back in Blighty and taking to time to post these kind words. :o)

Rated 5 out of 5 stars

Excellent and reliable

I have been using this service as a customer of Canal Post and so far I have been very happy and impressed with the service. Mail has been forwarded accurately and promptly and any queries I've had have been responded to in a very helpful and friendly manner. It's also nice to deal with a Company where the staff don't act like robots, treat you as an individual and still have a sense of humour!

June 6, 2019
Unprompted review
Expost logo

Reply from Expost

Thank you Mark,
I have been passed the honour of answering some of these reviews but am struggling to not sound like a Robot in doing so :0)

Bubbles

Rated 5 out of 5 stars

Great Service

Great Service, no queries, used for my UK Bank Accounts, Driving Licence and all UK correspondence.
If I move house, just one change on the web site and all the mail is redirected without the huge Post Office costs!

June 6, 2019
Unprompted review
Expost logo

Reply from Expost

Thank you Clive. You use our system exactly in the way it was intended, so it's great to hear that it's working for you :o)

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Rated 5 out of 5 stars

Great Company!

I have been with Expost for about two years and I have found their services very useful as I currently live abroad, but still need to have a UK base. They are reliable, efficient and helpful with a great customer service. I highly recommend Expost.

June 6, 2019
Unprompted review
Expost logo

Reply from Expost

Grazie mille Paola, I'll pass on your comments to all of the Support team :o)

Rated 5 out of 5 stars

I have been using this mail forwarding…

I have been using this mail forwarding service for nearly two years now - my genuine review of this company is absolutely 100% positive. I am signed up at the Midlands mail centre and everything there runs as it should and as expected. Support staff from head office are always prompt, polite and happy to help and I would also highly recommend the mail room in Midlands who I am in fairly regular contact with and who are very easy to speak with and genuinely seem to care about my post. They handle my product returns for my business and consolidate them into one weekly package. The system alerts me with all my tracking info which is helpful. I did try other similar businesses before finding Expost but will be sticking with the Midlands Expost for the foreseeable future! Brodie, thank you for being so personable on the phone/emails - I know you will read this (as you reply to everyone!) so please offer my gratitude to Greg and his team from Midlands too. All the best, Paul

June 6, 2019
Unprompted review
Expost logo

Reply from Expost

LOL... are you after a discount Paul? We've seen your business grow consistently since you joined us, and I actually bought a pair of your specs!!!

I will certainly pass on your thanks to Greg, Nathan and Dave in Telford :o)

Brodie (I usually answer because I'm in the office from silly o'clock every morning... I get a lot done at 4:15am!)

Rated 5 out of 5 stars

Expost deliver exactly what they…

Expost deliver exactly what they promise, a street address and an easy to use interface for checking your post and managing your account online. So far I haven't used their forwarding services so I can't comment on those, however I am able to read all of my mail online and find this to be extremely efficient. Staff in the office are extremely helpful, although I've only needed to call them once they responded promptly to my queries. I've recently renewed my contract and anticipate continuing to use this service for many more years!

June 6, 2019
Unprompted review
Expost logo

Reply from Expost

Thank you Charotte.
All of the team here at Expost love to help and are always glad to hear we have such happy customers.
I will ensure your comments are seen by us all.

Bubbles.

Rated 5 out of 5 stars

Vital provision

Diligent, personable and professional. Vital provision for those living away from the UK. Many of your shopping favourites are not available to shipped worldwide. But with a UK registered address from Expost, everything can be delivered

June 6, 2019
Unprompted review
Expost logo

Reply from Expost

Well, almost anything Alan... I think we might struggle with a live elephant (although we did manage to get a petrol lawnmower to Croatia recently) ;o) Please don't start a zoo!

Thank you for taking to time Alan, it's very appreciated back here :o)

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Rated 5 out of 5 stars

We are very happy with the service

We are very happy with the service. It is efficient and environmentally friendly as i can view all my mail on line and decide whether ti have mail destroyed or forwarded to me here in Cyprus. Plus having a UK address to which my bank can send new cards etc has been exceptionally helpful.

June 6, 2019
Unprompted review
Expost logo

Reply from Expost

Good morning Sybille, and thank you :o) We are doing everything we can to encourage the use of scanning, for exactly that reason. I hope the new Scan Viewer controls are making life even easier for you... what with you having to suffer all of that Mediterranean sunshine ;o)

Brodie

Rated 5 out of 5 stars

Have been with Expost for over 2 years

Have been with Expost for over 2 years. Very good and efficient service. Well worth the money

June 5, 2019
Unprompted review
Expost logo

Reply from Expost

It's almost three years Melanie, and I notice that you've recently renewed again... doesn't time fly!

Thank you for the vote of confidence :o)

Oh, by the way, did you know that you were our 900th customer?

Rated 5 out of 5 stars

I’ve been a client for over 2 years and…

I’ve been a client for over 2 years and the service only keeps on improving. The new scan viewer is fantastic! I highly recommend it.

June 5, 2019
Unprompted review
Expost logo

Reply from Expost

Muchas gracias Diego :o) As I've just said to Dirk (below), it's even more cost beneficial for you in Argentina and it creates only1/ 400th of the Carbon compared to posting a letter down to BA!

Rated 5 out of 5 stars

I am now in my third year with Expost…

I am now in my third year with Expost and the service has always been exemplary... and over the years the service has continued to improve...the latest version of scan viewer is perfect and saves me from receiving unnecessary mail sending charges for mail that I can print myself...Perfection...
Dirk

June 5, 2019
Unprompted review
Expost logo

Reply from Expost

That was quick Dirk... we only published the latest Scan Viewer on Monday :o) Thank you so much for the positive feedback, we're very keen to encourage the use of scans. Of course it's more cost effective than forwarding regularly by post, especially if you are abroad, but is WAY better for the environment!

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Rated 5 out of 5 stars

Having been a customer of Expost for…

Having been a customer of Expost for two years, they have answered every challenge we have posed them - and living outside of the EU, this has been many. They go the extra mile to ensure that questions are answered and adapt their services as needed. Thank you

June 5, 2019
Unprompted review
Expost logo

Reply from Expost

Au contraire Sarah, thank you! :o) I keep meaning to ask, do you ever bump into Peter Griffin, Stewie, Brian or Quagmire? LOL

Rated 5 out of 5 stars

Great people to send your post to

Great people to send your post to
Then your post can be sent out to you
Weekly month when you want
They sort out and troubles your having with them asap they are nice to you when you ring

June 5, 2019
Unprompted review
Expost logo

Reply from Expost

We haven't a clue which Christine you are Christine, but thank you! :o)

Rated 5 out of 5 stars

My experience with Expost has been…Great!

My experience with Expost has been nothing but positive. I used to have a Royal Mail PO Box, and frankly Expost could show them how to do it - much better service, for less cost. Delighted!

June 5, 2019
Unprompted review
Expost logo

Reply from Expost

It's always good to have positive feedback Dan, I'll let the team know!

Jess (support)

Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service. Cannot recommended these guys enough. If you are looking for UK virtual address you won't find a better service.

June 5, 2019
Unprompted review
Expost logo

Reply from Expost

Thanks Barry, that's made this morning brighter! (Pembs didn't get the memo that summer has begun.... again!)

Jess, Bubbles, Kingsley, Brodie and Ems :)

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Rated 5 out of 5 stars

Bravo Expost!!

Excellent personalised service whilst we were sailing in different parts of the world. Nothing was too much trouble!

June 5, 2019
Unprompted review
Expost logo

Reply from Expost

Thank you 1st mate Judy & Captain Bob! LOL Which paradise island are you hove into today? We're still waiting for summer to start in Pembrokeshire :o)

Rated 5 out of 5 stars

I have been with expost for a few months

I have been with expost for a few months and was initially using the Ireland mail centre and always received excellent service but when my husband I moved to Wales we transferred to the Swansea mail centre. The transfer was really easy and the staff were really helpful. I'm glad to say I'm still receiving the same excellent level of service I got in Ireland with the Swansea mail centre. I would really recommend Expost they make everything so easy.

May 29, 2019
Unprompted review
Expost logo

Reply from Expost

LOL... we may make things LOOK easy Jenny, but all of our little legs are paddling furiously beneath the surface (you should witness the utter chaos of the lunch orders)! LOL :o)

Swansea can always be relied on to look after you :o)

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