Had to order new medicated foam bandages. Unable to find at local pharmacies. ExpressMed was the first option to come up when doing an online search and although skeptical at first, was SO glad we use... See more
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Awful company that delays shipping for months on important supplies. This company scammed a school nurse on hydrogen peroxide, putting children’s health at risk. DO NOT BUY FROM THESE SCAM ARTISTS.... See more
Ms .Mona Was very gracious and EXTREMELY SUPPORTIVE! Great voice and such a lovely spirit! I live in NYC and would Rather have my medical supplies delivered by this company! There was a error wi... See more
Company replied
I'm very happy. I ordered this walker on Thursday, it was shipped Friday and received Sunday (2 days prior to the earliest expected delivery date) all through the free shipping. I didn't have to pay... See more
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Company details
About ExpressMed.com
Written by the company
Quality Health & Wellness Delivered.
We believe that customer service is one of the most important parts of a business and work every day to help our customers however we can to meet and exceed their needs and expectations.
Contact info
3244 Grey Hawk Ct, 92010, Carlsbad, United States
- 1-877-822-2719
- support@expressmed.com
- expressmed.com
3.7
Average
3K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Only one bag of two❗
I honestly wish that they would have sent both bags of Molicare maxi to my house. I'm not sure where the other one is? The packing slip states that two were delivered ❗ I would give zero Stars if I could because this company doesn't seem to have it together.
September 24, 2021
Unprompted review
Reply from ExpressMed.com
Hello Breck,
We want to sincerely apologize for your negative experience with us. Tracking shows that both packages were delivered to you via FedEx tracking numbers 535364275056 and 537484825180. However, we'd like to learn more about your situation and what exactly happened. We want to make things right. So, please give us a call at 877-822-2719. You can also email us at support@expressmed.com and we will get back to you promptly. We look forward to hearing from you and earning back your business.
Easy, Reliable and Quick Service!
Had to order new medicated foam bandages. Unable to find at local pharmacies. ExpressMed was the first option to come up when doing an online search and although skeptical at first, was SO glad we used them! Order was timely, price was right and VERY much appreciated the quick, easy and reliable service. Will use again (and currently are looking at other items they offer)!
September 24, 2021
Reply from ExpressMed.com
Hello Joyce,
Thank you so much for your kind review! We are thrilled to hear that you enjoy shopping with us and are honored to continue providing you with top-quality service and products. We’d be extremely grateful if you would tell your family & friends ExpressMed.com.
Kind regards, Your ExpressMed Customer Service Team
Cushions
Cushions, it already went flat should be able to get a refund. Haven't even had it a month. Second one we bought from you that went to flat.
September 23, 2021
Reply from ExpressMed.com
Hello Melvin,
We apologize your item was not in the condition you expected. Please contact us with more details so that we may assist you with this order. We would like to get the matter resolved for you. In order to speed things up, please call us at (877) 822-2719 Monday - Friday from 6:00 AM - 3:30 PM PST or send us an email to support@expressmed.com summarizing the damage and/or defects of your product.
Service was excellent
September 22, 2021
Reply from ExpressMed.com
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
Ordering was fast and easy
Ordering was fast and easy. I received my order today. Haven’t opened box yet, will do so later tonight.
September 18, 2021
Reply from ExpressMed.com
We are glad to hear that your package was delivered promptly and on time. Thank you so much for your feedback!
confused and pissed off
I received an order from express med. however I never placed an order with them, nor had I ever heard of them until I received a box in the mail. when I called their customer service they failed to say in their recorded message that they were closed. they just continued to keep me o hold saying that "someone would be right with me".
September 15, 2021
Unprompted review
Reply from ExpressMed.com
Hello Brent,
We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. You can reach out to us at (877) 822-2719 or you can email us at support@expressmed.com. Our dedicated customer care team will be taking care of you personally. We should be reaching out to you shortly and we hope to find a solution that makes you smile.
Excellent company and service
Excellent company and service. I use the casting tape on my horses foot problems and it works beautifully. Price is competitive and the shipping is so fast that it makes ordering easy. One time I got a bad roll that went hard before I used it. I called Express med and they replaced it at no charge. I am a customer for life and you should be too. They practice quality products and customer service!!!!!!
September 15, 2021
Reply from ExpressMed.com
Hello Sherrie,
Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with an excellent experience. We strive to provide for all our customers. We look forward to working with you again in the future.
Great Service
If this is for the men's diapers, they came the next day and just in the nick of time!
If this is for medical supplies, they arrived when promised.
September 14, 2021
Reply from ExpressMed.com
Hello Lenie,
Thank you for your positive comments. We are so glad to hear that you enjoyed your experience with us! We hope your next order is just around the corner. Call us if there is anything we can help you with.
First off let me say that the doctor…
First off let me say that the doctor was very nice. Your processes could use a little bit of help. I waited an hour after I made my phone call. I called back to see where I was on the list, they said one more person then me. I asked to use the bathroom, no problem and I could sit in the waiting room. I sat right in front of the receptionist and waited while 2 other people came in. I finally decided to ask when I was to be seen. She wanted to know who called me. I said I was waiting for a text, which she replied “ we don’t text, we call”. Well, the number that you use isn’t the same number that you have to call from the car with, so the call went to my phone’s spam, SO THEY BYPASSED me because I didn’t come in when they called. Funny thing is that I got a text from you before and after my appointment. Don’t know why you would change your process of communication with a patient to a call. Makes no sense. Would not recommend you.
September 14, 2021
Reply from ExpressMed.com
Hello Robyn,
It appears you may be confusing us with a different company, as we are not a doctor's office. We apologize for any confusion caused. We are a medical supply company that you have ordered from. We hope that you have a wonderful day.
So Far, So Good!
I have ordered twice so far. Orders arrived quickly, were accurate, and no damages. So far, so good.
September 13, 2021
Reply from ExpressMed.com
Cherrie,
Thanks so much for your feedback! We look forward to serving you again. Have an excellent day!
Love this place
The site is easy to maneuver. Very good variety of medical things I need.
September 12, 2021
Reply from ExpressMed.com
Hello Jean,
Thank you for giving us a perfect rating! We look forward to serving you again. Have an excellent day!
Able to replace my Accu-Check Clik pen
Expressmed had exactly what I was looking for and at a reasonable price. I looked for a replacement for my Accu-Check Clik pen, and I found it here. It has shipped and I am waiting for delivery.
September 10, 2021
Reply from ExpressMed.com
Thank you for giving us a perfect rating! We look forward to serving you again. Have an excellent day!
You want me to write another review on…
You want me to write another review on a product I never received. This is the problem with your software. I ordered a product which you canceled 2 days later and to which I wrote a review of the process and now you want to know how you did again . Not very well.
September 10, 2021
Reply from ExpressMed.com
Hello William,
Our customer service team reached out to you today and left a voicemail. We do greatly apologize for the inconvenience of your order being canceled due to the item being on manufacturer backorder. Please feel free to give us a call back so we can try to rectify the situation. We hope you have an amazing weekend.
Reply from ExpressMed.com
We are glad to hear your package arrived so soon. Thanks so much for your feedback! Have an excellent day!
To date I have been happy with your…
To date I have been happy with your service to me.
September 10, 2021
Reply from ExpressMed.com
Thanks so much for your feedback! We look forward to serving you again. Have an excellent day!
Very please with my experience with…
Very please with my experience with ExpressMed. The representative I worked was very helpful and courteous. My order was shipped the same day. Thank you ExpressMed.
September 8, 2021
Reply from ExpressMed.com
We are delighted to hear that you received the products quickly. We value your business and positive feedback, thank you!
Easy to to use
It was easy to use your app and find what I needed and place my order. The only reason I didn’t give you 5 stars is because u have crutch tips that have the same , description I don’t remember the exact prices but one wa 25.00 and one 30 - 32 dollars. I think there called heavy duty grey crutch tips. I know there both gray and both have the exact description and there’s 5-6 dollar price difference
September 8, 2021
Reply from ExpressMed.com
Hello Jeff,
Thank you so much for the kind review. We did want to clarify in regards to the crutch tips you spoke of. The reason for the couple dollar price difference is actually the weight capacity each can hold. The higher priced tips have a higher weight capacity limit. We hope to have you shop with us again soon. Have a fantastic day.
I spoke with a live
I spoke with a live, kind, knowledgeable person when I called. Every vendor I have used in the past would not get my address correct - we built this home, packages were sent to north Penn st. , not south Penn st. Your shipments are quicker than anyone else. Your employees are wonderful. I’ll never leave. Thank you.
September 8, 2021
Reply from ExpressMed.com
Hello Paula,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. We look forward to working for you again in the future!
One stop shopping for my medical needs
One stop shopping for my medical needs. Always easy, quick confirmation and fast shipping. Thank you
September 7, 2021
Reply from ExpressMed.com
Thanks so much for your feedback! We look forward to serving you again. Have an excellent day!
You always have what I need and I get…
You always have what I need and I get my supplies in record time .
September 6, 2021
Reply from ExpressMed.com
We are glad to hear your package arrived so soon. Thanks so much for your feedback! Have an excellent day!
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