Had to order new medicated foam bandages. Unable to find at local pharmacies. ExpressMed was the first option to come up when doing an online search and although skeptical at first, was SO glad we use... See more
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See what reviewers are saying
Awful company that delays shipping for months on important supplies. This company scammed a school nurse on hydrogen peroxide, putting children’s health at risk. DO NOT BUY FROM THESE SCAM ARTISTS.... See more
Ms .Mona Was very gracious and EXTREMELY SUPPORTIVE! Great voice and such a lovely spirit! I live in NYC and would Rather have my medical supplies delivered by this company! There was a error wi... See more
Company replied
I'm very happy. I ordered this walker on Thursday, it was shipped Friday and received Sunday (2 days prior to the earliest expected delivery date) all through the free shipping. I didn't have to pay... See more
Company replied
Company details
About ExpressMed.com
Written by the company
Quality Health & Wellness Delivered.
We believe that customer service is one of the most important parts of a business and work every day to help our customers however we can to meet and exceed their needs and expectations.
Contact info
3244 Grey Hawk Ct, 92010, Carlsbad, United States
- 1-877-822-2719
- support@expressmed.com
- expressmed.com
3.7
Average
3K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ExpressMed is a great company
ExpressMed is a great company. Good products at a great price.
September 6, 2021
Reply from ExpressMed.com
Thank you for your review and for choosing us. We are happy that you enjoyed your shopping experience with us and we look forward to seeing you again!
Reply from ExpressMed.com
We are happy to hear that you got exactly what you wanted out of your experience with us. We look forward to seeing you again soon!
Great company to do business with
Great company to do business with. Always very helpful, and I always got what I ordered when I was suppose to.
September 6, 2021
Reply from ExpressMed.com
Hello Terrie,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. We look forward to working for you again in the future!
Awesome quality product great customer…
Awesome quality product great customer service support.
September 3, 2021
Reply from ExpressMed.com
Thank you for the great review! We’re so happy you loved the service provided and can’t wait to have you back to visit our store.
I placed an order
I placed an order, and it was accepted. 2 days later it was canceled due to lack of inventory. I will NEVER use your site again.
September 3, 2021
Reply from ExpressMed.com
Hello Robert,
We apologize for the issue that occurred with your order, we understand the urgency of getting these types of products as soon as possible. The item you had ordered was out of stock, stock levels for that particular item change rapidly as some customers purchase them in large quantities. We are sorry for the inconvenience that was caused and hope in the future we can provide you with a better experience while shopping with us. If you have any further questions or comments, feel free to contact us via phone at (877) 822-2719 Monday-Friday 6:00 am-3:30 pm PST or you may also email us at support@expressmed.com.
They did the best they could.
Challenging times during Covid led to short staffing and product availability as well as unanswered calls and emails. Though I never received my walker, I appreciated when I finally got a reply.
September 2, 2021
Unprompted review
Reply from ExpressMed.com
Hello SueH,
We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. You can reach out to us at (877) 822-2719 or you can email us at support@expressmed.com. Our dedicated customer care team will be taking care of you personally.
Second order placed
Second order placed. Easy to use ordering process and all items in stock. Within 24 hours I had received notification of when items would be shipped. Excellent service! Very pleased!
August 30, 2021
Reply from ExpressMed.com
Hi Jackie,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. We look forward to working for you again in the future!
Still have not received the product…
Still have not received the product that was ordered.
Second requst!
Please respond!
Can not review a product that is yet to be delivered.
August 28, 2021
Reply from ExpressMed.com
Hello Michael,
We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity to discuss this further with you. You can reach out to us at (877) 822-2719 or you can email us at support@expressmed.com. Our dedicated customer care team will be taking care of you personally.
I was not able to enter my auto ship…
I was not able to enter my auto ship order online. I called customer service and Lynette handled the whole process for me. Her knowledge and customer service is exceptional. ExpressMed is fortunate to have her on their team. Thank you, Lynette.
August 21, 2021
Reply from ExpressMed.com
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. We look forward to working for you again in the future!
Reply from ExpressMed.com
We are delighted to hear that you received the products quickly and you’re pleased with our pricing. We value your business and positive feedback, thank you!
Customer service reps are awesome
Had problems changing my auto shipment, rep was very helpful and was able to change the date for me.
August 20, 2021
Reply from ExpressMed.com
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We count ourselves lucky for customers like you. We look forward to working for you again in the future!
Great shipping packing and shipped SO…
Great shipping packing and shipped SO FAST! Just as was promised. Will buy from again.
August 19, 2021
Reply from ExpressMed.com
We are delighted to hear that you received the products quickly. We value your business and positive feedback, thank you!
Reply from ExpressMed.com
Thanks so much for your feedback! We look forward to serving you again. Have an excellent day!
Great company
Love ordering. The only thing was it took 4 days longer than originally said. But that is the post office. I will continue to order this item.
August 18, 2021
Reply from ExpressMed.com
Thanks so much for your feedback! We look forward to serving you again. Have an excellent day!
Great on time service.
August 18, 2021
Reply from ExpressMed.com
We are glad to hear your package arrived so soon. Thanks so much for your feedback! Have an excellent day!
Always a good experience
Always a good experience. I get all of my Moms supplies here!
August 17, 2021
Reply from ExpressMed.com
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.
Great products, and service.
Great products, service and super quick shipping. We feel very fortunate to have MedExpress available.
August 17, 2021
Reply from ExpressMed.com
Thank you so much for your kind review! We are thrilled to hear that you enjoy shopping with us and are honored to continue providing you with top-quality service and products. We appreciate your business and feedback!
Great customer service
Great customer service, ordered on line Sunday night, it was shipped out Monday morning!!!
August 16, 2021
Reply from ExpressMed.com
Thank you so much for your kind review! We are glad to hear that your package was delivered promptly and on time. We appreciate your business and feedback.
Reply from ExpressMed.com
Thank you for giving us a perfect rating! We look forward to serving you again. Have an excellent day!
Great Service and Delivery!
We received the exact items we ordered within two days and the prices were reasonable based on comparison shopping on the internet.
August 13, 2021
Reply from ExpressMed.com
Thank you so much for your kind review! We are thrilled to hear that you enjoy shopping with us and are honored to continue providing you with top-quality service and products. We appreciate your business and feedback!
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