Had a blowout on our trip, Carlos and Yovany got us right in and on our way in 45 minutes. They were very professional and accommodating. Thank you guys, you turned unpleasant situation into a pleas... See more
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Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. Come visit us at an Express Oil Change location in your city today!
Written by the company

Not 100% satisfied? We'll replace them!

1880 Southpark Dr, 35244, Birmingham, United States
Replied to 75% of negative reviews
Typically replies within 1 week
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Eric helped me put new lights on my vehicle. He was very nice and put the new lights in very quickly and gave me a cold water. Awesome store and I will be sure to visit for my auto needs in the future.

Reply from Express Oil Change & Tire Engineers
Ryan, Aaron and Raul do a fantastic job every time I bring one of my vehicles in for services.... and Express Oil has been taking care of my vehicles since 2015. Professional, thorough, and friendly every time!

Reply from Express Oil Change & Tire Engineers
Isaiah gave me great service, very professional and explained and showed me what was recommended and why. Great costumer service and excellent mechanic.

Reply from Express Oil Change & Tire Engineers
A.J and Ron gave great customer service. A.J. replaced my left turn signal bulb and checked my oil and topped it off all within a matter of minutes! Highly recommend 5stars!!

Reply from Express Oil Change & Tire Engineers
Took my vehicle in for an oil leak. $600+ later, the car still has the same leak they said was fixed. Took it back. They want over $1700 to fix what should have been fixed the first time. Not recommending them. Lost my business. Extremely upset with the lack of integrity.

Reply from Express Oil Change & Tire Engineers
I went there to get my oil change. Because it’s fast. But I hate I went there. They didn’t tighten my oil filter down properly so all the oil came out and it made my oil light come. So I had to replace the oil.They put My oil drain bolt on so tight on my truck that I had to go AutoZone and buy tools just to get it off. And buy a new bolt for my oil pan. I wasted money and time. Stop hiring people that don’t know how to do a simple oil change. The people like me that knows how to work on vehicles. Y’all will not hire us. If you don’t care about your transportation go to them but if you care go to the dealer ship or do it yourself. I can’t believe the person they had under my truck stripped my oil pan bolt and didn’t tighten my oil filter down properly. If y’all didn’t know you supposed to snug it. I had to use a breaker bar just to get it off. Smh but it’s best for me to write a review instead of going to y’all establishment complaining about it because y’all don’t care and y’all won’t believe me anyway. Tell y’all employees to snug the oil pan bolt and snug the oil filter.

Reply from Express Oil Change & Tire Engineers
Robert at the Wildwood location was so helpful and kind. He had my car working better than ever

Reply from Express Oil Change & Tire Engineers
Had my tires replaced for over $900 and the tire pressure light was on immediately when I got in the car. Drove the car back and asked them to put air in the tires and they did. For some reason the back left tire was only 23 PSI as they put air back in the brand new tire (red flag). Then I drove home and just hours later the back tire was completely flat. Then I had to get the car back to the shop (for the third time) and have them fix the issue they caused. They had to replace the valve stem because they messed it up and it was leaking.
Then I got the car back and within the first day the TPMS light came on and never shut off, so I had to take a fourth trip to the shop. They refused to fix the sensor and said the sensor battery must have just died (coincidentally) right after.
They were going to charge me $150 for yet another one of their mistakes. I've paid this shop thousands of dollars over the years and this is how they treat their repeat customers.
Stay away from this shop. Sloppy work and poor customer service.

Reply from Express Oil Change & Tire Engineers
Tim at the Gallatin TN location was very welcoming and throughly detailed in my 10 minute oil change!

Reply from Express Oil Change & Tire Engineers
Devin and Andrew were pros! Got me right in and were comprehensive and friendly. I recommend Express Oil Winchester!

Reply from Express Oil Change & Tire Engineers
First-time customer today and these guys are amazing! I had brake fluid warning signs in my car and they got me to a mechanic immediately. The mechanic came over to my car, checked my brake fluid level (almost empty) and poured new brake fluid in. I asked how much I owed him and he said nothing. He wouldn't let me pay him! I will be bringing my car here for future oil changes and tires. Thank you!

Reply from Express Oil Change & Tire Engineers
Knowledgeable not pushy quick service Oliver was my technician

Reply from Express Oil Change & Tire Engineers
Taylor was as professional as it gets from when I got there to when I left, he made the whole process very clear and easy while maintaining the hostility and respect overall great experience. Will be returning!

Reply from Express Oil Change & Tire Engineers
Chris was an amazing help he deserves a raise I was so comfortable and even want to recommend others to come and get serviced. Love this place!!!!!

Reply from Express Oil Change & Tire Engineers
i went to express with a truck that was overheating i was quoted a price of 1300 for replacing the radiator and hoses that were said to be leaking on the belt.
they were not.
i took it elsewhere and was quoted 250 and
three belt replacements total of 350.
wont be back

Reply from Express Oil Change & Tire Engineers
Waited longer then 10 minutes for someone to acknowledge me, then I finally left. Two cars in the garage 2 empty bays and not one person walks out and says a word. Customer service has gone down hill since they opened.

Reply from Express Oil Change & Tire Engineers

Reply from Express Oil Change & Tire Engineers
Kelvin at the Huntsville, AL Friendship Commons location was fantastic! The oil change was quick and clean, and they noticed I had a headlight out. They replaced it with a spare I already had. Thank you!

Reply from Express Oil Change & Tire Engineers
Owen did an excellent job. Good communication and thorough
I’d highly recommend express oil change and Own should you need an oil change

Reply from Express Oil Change & Tire Engineers
James at the Trussville location is a great guy and very helpful! Will definitely bring my business back solely due to him!

Reply from Express Oil Change & Tire Engineers
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